[Resolved]  Firstcry.com — Regarding Delivery

Below is the response i received from Firstcry.com Dear Syed, Greetings from firstcry.com! This email is in reference to your order number-11016977OYA65C6428, wherein you’ve informed us that shipment AWB no: “2626871379”, has not been delivered to you and is showing as delivered. We understand your concern and we ap8617692354ologise for the inconvinience caused to you. We would like to inform you as per your query we went through your details, and found out out as the the details of the shipment AWB no:8617692354are available hence we will be initiating a concern relation to it will be raising a concern under shipment not delivered. We will also be raising a concern in relation to the delivery executive. Once the concern in raised, our concern team will get back to you within 5-7days We also checked and saw that in Ecom Express website it is showing out for transit and is showing delivered to you on our system’s. We will take this issue as a serious feedback and will update you as soon as possible. For any further assistance or queries please visit Support. Thanks and Regards, Leonard Peter Firstcry.com