Firstcry.com — wrong product picked up by the first cry courier team

Address:

BMW ready made shop, beside Manjula Bakery, podalakur busstand, Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524345

I placed an order in first cry shopping site and the products was delivered.

Unfortunately out of that one of the product had a size mismatch and i requested for a return.

Instead of first cry product pickup, courier boy picked up a wrong courier which is from amazon.

I called to the first cry customer care and requested them to deliver the product which was wrongly picked up.

But courier team insisted me to come to their warehouse which is located in banaglore to collect the courier.

This ware house is around 30 kms away from the city and i have to spend extra amount for the courier to collect it.

One of the worst and waste service that i received from you guys.

Really disappointing with the service that iam receiving from your team.

Even though the courier is given by my uncle, it is the courier guy responsibility to check the order number before collecting the courier which was not done and the courier guy not even checked which courier he is supposed to pickup.

On the top of that, first cry people are really defending their mistake done by them and the courier was sent to bangalore warehouse instead of nellore.

Why can't they correct their mistake which was done by them.

I finally told to the first cry team that, what ever product that was wrongly corrected to sell it off and keep the money with them.

Decided not to recommend this site to anyone.

Hattsoff to your service which was really worst and frustrated.

Regards,
Tanooj k v
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