[Resolved]  Flipkart — damaged sony 101.6cm (40 inch) full hd led tv- replacement issue order id: od[protected] sold by: consulting rooms private limited

Address:

Chennai, Tamil Nadu, 600032

I bought an Sony 101.6cm (40 inch) full hd led tv in flipkart and the product was I received from Flipkart HUB at Vanagaram on 05-February-2018 at 6.45 pm to myself (Because I request to delivery my home address but they won’t delivery that address that’s why I went flipkart vanagaram hub and I give my old Samsung LCD 32inch tv to Exchange).
That Hub Manager open the sony tv box for check and before delivery, but the sony tv display was damage. Then i request to him please keep with this damage TV and replace the new sony led tv as same model. He also agree to take that damage tv and My 32 inch Samsung LCD tv then he given the exchange tv acknowledgment, the manager written delivery chellan as tv display damaged, then i signed delivery chellan (as delivered damage tv). Then he said we will forward the RTO, at the same time I will request to another New Sony 40 inch LED TV replacement order through mobile app. Then process was done well but suddenly cancelled my replacement order without my confirmation on[protected]. Then i went again vanagaram hub and meet that person and explained my problem, then he said will delivered damage TV to your address and you again complaint to customer care, Then they will arrange the technical person and visit the TV after that only you can avail the new replacement TV.. I am really fed up because after one week they said this… Then I talk to customer care on 12th February then explained all the problems they will given the date for technical visit on 19th February one week for one visit.. This is too bad experience with flipkart past 5 years I using flipkart no issues but in this time really worst, Still I having damage tv only. Can you please arrange the technical visit as early because I booked this tv on 3rd February more than 10 days delay, If you cannot arrange, please cancel my order refund my full money. My credit card bill also generated. Please see my mails app screen shot…