[Resolved] Flipkart — defective product delivered quality issues | |||
Dear Sir/Madam, Recently I have bought a mobile phone from flipkart model number Lenovo A7000. sir actually this phone has many issues like worst camera, hanging issues, bad sound quality so I want to refund this product. But the flipkart is saying that this product is okay and not refunding my money as I have complain many times. Please do the needful. Name:- Chandan Kumar Mobile :- [protected] Alt. No.:- [protected] Email Id:- [protected]@gmail.com Was this information helpful? | |||
May 13, 2017 Complaint marked as Resolved Verified Support Jun 06, 2015 Flipkart Customer Care's response Spoke to customer and got to know that he was facing some issue with his handset and has issues with camera clarity and hanging issues. So T/S steps provided to as per yonx to try re-installing or use camera through a different app, also informed to re-boot to fix hanging issue. Customer says that he tried these steps and it did not help resolved the issue. So we have escalated the issue to our technical team and awaiting for an update.
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23 Comments | |||
Comments
Sir, as earlier done same things once again done by Flipkart rejected my refund request by giving this message " We regret to inform that seller has disapproved your return request for Lenovo ... in the order OD[protected] . Please check your email for more details . Sincere apologies for inconvenience caused. Feel free to reach out to us for any further clarification." This is four times that my request for return cancelled. Please do needful I am in Big problem.
Reply
Flipkart told me that they will call today at 2 PM and do smart check but not call, yesterday also told me that they will do the smart check but don't call to me . This is what they are continouing for last 12 days and my problem is not resolved up to now. Refund my money as soon as possible i don't want this mobile
sir i have purchase mobile from Flipkart on 24 may 2015 and complain to Flipkart about my mobile issues on 27 may, i have complain so many times to Flipkart but they are accepting and rejecting my request, not serious about the issues. Since last day no call comes from Flipkart. Please take my isssue serious and Refund money to me.
Refund my money and take your defective mobile I don't want this
How many days your technical team take to resolve my issue ??? Resolve quickly and refund my money
Dear Sir/Madam, Recently I have bought a mobile phone from flipkart model number Lenovo A7000. sir actually this phone has many issues like worst camera, hanging issues, heating issues, bad sound quality so I want to refund this product. But flipkart reject my complain by giving any reasons and saying that this product is okay and not refunding my money as I have complain many times. Please do the needful.
Name:- Chandan Kumar
Mobile :- [protected]
Alt. No.:- [protected]
Email Id:- [protected]@gmail.com
Name:- Chandan Kumar
Mobile :- [protected]
Alt. No.:- [protected]
Email Id:- [protected]@gmail.com
Dear Sir/Madam, I have bought a mobile phone Lenovo A7000 from flipkart on 20 May 2015 and delivered to me on 24 May. I have complain to Flipkart on 27 May after facing so many problem with mobile. sir actually this phone has many issues like worst camera, hanging issues, heating issues, bad sound quality so I want to refund this product and want money in my Flipkart wallet. But flipkart only accepting my request and after 3 - 4 days cancel my request by giving any reason. I have complain to Flipkart 4 times up to now but no needful action taken by Flipkart in 14 days. I have also complain here on consumer forum but my problem is not resolved up to now. Flipkart is saying that this product is okay and not refunding my money as I have complain many times. Please do the needful.
Name:- Chandan Kumar
Mobile :- [protected]
Alt. No.:- [protected]
Email Id:- [protected]@gmail.com
Name:- Chandan Kumar
Mobile :- [protected]
Alt. No.:- [protected]
Email Id:- [protected]@gmail.com
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