Flipkart — I want my cardless credit statement from creation of cardless credit service till it disappeared | |||
First of all i didnt expected i face a situation like this with flipkart and to be frank am a very prestige customer to flipkart my whole purchases in flipkart worth around 4, 00, 000/- worth of purchases i did till now in flipkart and i too finally landed here to raise a consumer complaint against them... Few months ago flipkart with his third party finance provider kissht gave me a cardless credit amount equal to 60, 000/- and i used that credit many times for emi options also... This option enabled to my flipkart account around september or october in 2018 from then i used option many times for many purchases and i am sure i paid all payments in time.. Just yesterday when i opened cibil report in cibil.com this kissht loan account also appeared i bit scared after seeing this in cibil report and i am bit worried whether i did paid all my previous monthly cardless credit bills or not... So i just started checking for those transactions in flipkart account i am able to see only flipkart paylater transactions only but not those cardless credit transactions from october 2018 to october 2019 So i called flipkart customer care service for this cardless credit statement previous year and this year their answer is you need to contact kissht as it is your lender and i contacted kissht customer support they are saying that you need to contact only flipkart...??? What is this? Did i asked you to implement cardless credit option to me??? You only gave that feature right?? If you cant maintain the data why to introduce bloody idiotic services for publicity??? Now i want that previous statement of my cardless credit because i need to check my payment dates whether i did the payments in time or not because kissht is updating all this data to cibil credit report as it will impact my future for loan processing i need to check my loan data and i have a right to ask my statement for any period it is your responsibility to maintain the data... Here am providing my flipkart mail and kissht loan account number which i got from cibit website. [protected]@gmail.com Si creva (Kissht) Consumer loan no: Line[protected]wf1 Individual. Requesting you to please process this request as early as possible. Was this information helpful? | |||
Flipkart customer support has been notified about the posted complaint. | |||
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