Flipkart — I want my cardless credit statement from creation of cardless credit service till it disappeared

Address:507001

First of all i didnt expected i face a situation like this with flipkart and to be frank am a very prestige customer to flipkart my whole purchases in flipkart worth around 4, 00, 000/- worth of purchases i did till now in flipkart and i too finally landed here to raise a consumer complaint against them...

Few months ago flipkart with his third party finance provider kissht gave me a cardless credit amount equal to 60, 000/- and i used that credit many times for emi options also... This option enabled to my flipkart account around september or october in 2018 from then i used option many times for many purchases and i am sure i paid all payments in time.. Just yesterday when i opened cibil report in cibil.com this kissht loan account also appeared i bit scared after seeing this in cibil report and i am bit worried whether i did paid all my previous monthly cardless credit bills or not... So i just started checking for those transactions in flipkart account i am able to see only flipkart paylater transactions only but not those cardless credit transactions from october 2018 to october 2019

So i called flipkart customer care service for this cardless credit statement previous year and this year their answer is you need to contact kissht as it is your lender and i contacted kissht customer support they are saying that you need to contact only flipkart...???

What is this?
Did i asked you to implement cardless credit option to me???
You only gave that feature right??
If you cant maintain the data why to introduce bloody idiotic services for publicity???

Now i want that previous statement of my cardless credit because i need to check my payment dates whether i did the payments in time or not because kissht is updating all this data to cibil credit report as it will impact my future for loan processing i need to check my loan data and i have a right to ask my statement for any period it is your responsibility to maintain the data...

Here am providing my flipkart mail and kissht loan account number which i got from cibit website.

[protected]@gmail.com
Si creva (Kissht)
Consumer loan no:

Line[protected]wf1
Individual.

Requesting you to please process this request as early as possible.
Was this information helpful?
No (0)
Yes (0)
Flipkart customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46547
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information