[Resolved] Flipkart — Money has not been refunded to my bank account | |||||
Hi Sir, Ma'am, I have ordered a Puma Shoes from Flipkart.com worth Rs. of 2150 on 14th of October 2015. Because of quality issue I didn't like the product and cancelled it. The delivery boy has came to my doorstep and has taken back my Puma Shoes next day. On 18th of October 2015, I got a message from Flipkart.com saying that "Your refund has been initiated and it will be credited to my bank account in next 7 to 10 business days" I waited till 1st of November but didn't get the message for money refund from my bank account. I called Flipkart.com and the way they responded was shocking for me. They said they had done the refund to you bank. Kindly contact to your Customer Care of your issued bank. Flipkart.com is not going to loot your money. But actually they did. I called to Citibank Customer Care and they said they have not received any refund from Merchant Flipkart.com. They said me to ask the ARN number from Flipkart.com, so that they can check in their system. Again I called to Flipkart.com and asked for the ARN number. On that they said that they are not having any ARN number since I have done the payment through Net banking not through Credit or Debit card. Instead of that they had given me one Reference No and told me to give that number to my bank so that they can check. They send me one mail as well in that they have mentioned about the Reference number and the refund which had never ever happened. I again called to Citibank Customer Care and told that Reference No. which I got from Flipkart.com but Citibank guys were unable to see any details using that number since their system accept only 23-digits ARN number to fetch any kind of information regarding refund. But Flipkart.com didn't give me any ARN number. After that Citibank guys told me to forward the mail which I had received from Flipkart.com and told me to wait for 24hrs. I forwarded that mail to Citibank CC and received a mail from them stating that Citibank has not received any refund from the merchant Flipkart.com. They said me to contact to Flipkart.com. I again called them and this time they were not even bother to resolve my issue. Instead of that every time they are saying that Refund has been done from Flipkart.com. Your bank is lying your money, Kindly contact to your bank. When I say raise a ticket regaring my issue to your higher management, They do that but next moment I get the same mail in which they mention the same thing "Your refund has been initiated and it will be credited to my bank account in next 7 to 10 business days". Flipkart is not even interested to refund my money. I am pretty sure the problem is from Flipkart.com end. Sir, I am going to attach the relevant document. Kindly have a look and try to resolve my issue. I will be very thankful to you. Below are few more detials: Order No- OD[protected] Reference No- IN[protected] Refund Transaction No given by Flipkart.com- 190237 Ticket/Reference No for the Flipkart Query Raised- IN[protected] Thanks and Regards, Bhupendra Singh [protected] Was this information helpful? | |||||
Nov 19, 2015 Complaint marked as Resolved Hello Sir,
It's been one month over but till now Flipkart guys didn't resolve my issues. I didn't refund my amount back. They are cheating customers and looting their money. Kindly do needful sir. Verified Support Nov 07, 2015 Flipkart Customer Care's response Spoke to customer and informed us that refund has not been credited to his account. Informed him that we have already escalated to the concern team and once we get an update will update within 24 hours, customer agreed.
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 47 Comments | |||||
Comments
problem in speaker of moto g handset
I bought moto g last week and found a problem in my speaker...whenever I play music loudly the sound which comes out is not clear...I am ashutosh anand...please do something...Moto E refund complaint
I want return my money back.i call to return policy then he told that due to internal problem my call was not receive by them, , and my phone was in guarantee6 piece credit card wallet set
I booked 6 piece set but 1 piece is card set is missing & 1 piece is card set is broken/////Complaint for response
I have purchase the mobile and I am getting the problem in this phone, then I have raised the request for return, but two times my request have been disapproved.Kindly take necessary regarding this.
vibration not working , battery drain fast and network issue
My moto g vibration not working can get new one Money not refunded
I ordered redmi note 3 on november but it was cancelled by the supplier.I didnt get my money till.one month gone, no refund.
i called customer care more than 7 times.They told money will be refunded, every time i called them.
Order id:od[protected]
In[protected]
I ordered redmi note 3 on november but it was cancelled by the supplier.I didnt get my money till.one month gone, no refund.
i called customer care more than 7 times.They told money will be refunded, every time i called them.
Order id:od[protected]
In[protected]
June09's reply, Nov 23, 2018
Have you got your redund?same issue here 😒
The same issue has happened to me: https://www.consumercomplaints.inflipkart-not-refunding-money-after-successful-payment-for-out-of-stock-product-c1980305#...⇄
Flipkart is a pathetic e-commerce platform. Learn from Amazon
Flipkart is a pathetic e-commerce platform. Learn from Amazon
June09's reply, Nov 23, 2018
Hey is your issue solved yet ? Got refund? Faceing the Same.The seller cancelld the order after a week of receving payment and now filthyflipkart is still solving the issue for a month now.No refund still.
I am also facing same problem. They are telling that they have initiated payment on 5th april and credited on 15 april. But i have not received any refund yet on 8th april. They are not giving any bank proof that they had refunded that amount to my debit card. It like to be a fraud by flipkart.
Anshul@1234's reply, Apr 18, 2019
On 18th april i have not received any refund i gave them my bank statement proof but they did not give any bank proof that they really transferred or not.
Not given proof by flipkart is prove that they have not refunded my money.
Not given proof by flipkart is prove that they have not refunded my money.
My name is Ashnas.I have ordered a Fujifilm Instax Mini 8 Instant Camera on 27th july 2019 from flipkart.But the status of my order is showing that "Payment not yet confirmed from bank".but the amount is credited from my bank account.I gave complaint to flipkart team but they keep saying that my isaue will resolved within 24 to 48 hours.but the issue is still exist.i need my money back.I am tottaly dissapinted in flipkart service.
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dear, i read all your reviews, ok.i don't put any cards.i can pay money only.this is enough.i am poor deaf and dumb fellow.i read something ok.thanks 🤝🕉️🙏👍
I didn't get the refund till now. Actually they are not bothering to resolve this issue. Whenever i m calling to them they are saying that refund has been done. But it never happened. I didn't recieve the refund. I talked to Customer Care of my issued bank as well. They said refund has not been done from flipkart.
Anyways you say. Did you get the refund?
Anyways you say. Did you get the refund?
Respected sir/madam
I had Ordered a poco M2 pro on 15th of October with pretransaction to avail the said offer. But just after amount got debited from my account they cancelled my order stating "out of stock".
How can you cite to someone"out of stock" after receiving money in advance?
Then untill now i haven't got my money back either nor the Flipkart authority is really concerned.
They mailed after rigours demand with saying i should contact my bank and provide the "refund reference number" to them to inquire about the transaction status as why it is getting delay.
But my same bank said to me that the "refund reference number" is of no use as my bank is the receiver here. They said if really there was a transaction issue then the sender should contact his sender bank to know about the transaction details. There's nothing can be done with the receiver bank here.
Its been 4 days they haven't refunded my amount of 14, 749/- rs even though the cancellation wasn't done by me! Its mentally harassing!
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I had Ordered a poco M2 pro on 15th of October with pretransaction to avail the said offer. But just after amount got debited from my account they cancelled my order stating "out of stock".
How can you cite to someone"out of stock" after receiving money in advance?
Then untill now i haven't got my money back either nor the Flipkart authority is really concerned.
They mailed after rigours demand with saying i should contact my bank and provide the "refund reference number" to them to inquire about the transaction status as why it is getting delay.
But my same bank said to me that the "refund reference number" is of no use as my bank is the receiver here. They said if really there was a transaction issue then the sender should contact his sender bank to know about the transaction details. There's nothing can be done with the receiver bank here.
Its been 4 days they haven't refunded my amount of 14, 749/- rs even though the cancellation wasn't done by me! Its mentally harassing!
I ordered mi band 4 at 16th Nov rupees ₹1899 I received 22nd I opened battery was dry that band was didn't work proper so I return at 27th Tuesday they accept 28 and picked 29th their mentioned you will get refund 30th oct but I did get I choose option of refund is gift cart..i complaint many times today 31 From morning but waste of my time didn't solve my problem .. They said wait till 7pm.today( 31st oct) but time was gone time delayed..please solve this problem quickly
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I ordered mi band 4 at 16th Nov rupees ₹1899 I received 22nd I opened battery was dry that band was didn't work proper so I return at 27th Tuesday they accept 28 and picked 29th their mentioned you will get refund 30th oct but I did get I choose option of refund is gift cart..i complaint many times today 31 From morning but waste of my time didn't solve my problem .. They said wait till 7pm.today( 31st oct) but time was gone time delayed..please solve this problem quickly
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purchase bill not received
we had purchase iphone 4 from flipkart before 08 days we had not received bill, delivery boy told it will come on mail but still i not come order no:OD[protected]