Flipkart Complaints & Reviews

I ordered a product on 15 October of LED lights of Rs. 272 of order id. OD[protected]. Today, 7 November, I called customercustomer care and now they are saying that we can't deliver your product at same rates, if you want to get it, place a fresh order with new rates. Please help me to get my product at same rates and compensation as early as possible.

I purchased Lenovo K3 Note VM35906 on 19.10.2015 vide your Invoice no. del_ggn_[protected] . The moment I make a call from the phone it gets heated up within 10 seconds. The heating is so much that I cannot place it on my ear. Moreover, so many times it has happened that the person making a call to me is not able to hear my voice at all and it disconnects. The phone is a defective piece. I requested Flipkart to exchange the phone immediately. But they have not done so and sent the following message to me twice. "We regret to inform that seller has disapproved your return request for Lenovo... in the order OD[protected]. sincere apologies for inconvenience caused. Feel free to reach out to us for any further clarification." It is so difficult to reach out to them or speak to their executives as you can speak to them only when they choose to call you. I sent an email to them on 04.11.2015. But they have not responded so far.

Dear Sir, I booked one Samsung Galaxy Duos S3 mobile handset and one Samsung 16GB EVO SD Memory card vide OD[protected] which were scheduled to be delivered to me on 06/11/2015. But to my utter surprise the order was cancelled at their end for reasons unknown to me on 05/11/2015. The full cost of the items of Rs.4518/- was paid by me through net banking on the date of lodging of the order itself. But with cancellation of the order, the money has not yet been refunded to me as yet. The Return ID mailed to me is 34854380. I request you to arrange for refund of the money immediately and oblige. Thanks.54444

Hi Team,
flipkart delivered the product but in that box product was not thr, i have continuously calling flipkart but no response please do the needful
Order-OD[protected]
Product- Micromax Canvas Cell
Cell-+91-[protected]
[protected]@gmail.com

My order no. OD[protected]. he sent me a fake product. after complaaint he told me after return rs 6990 credited to your bank and rs 4435 credited to your flipkart wallet account. but till date 4435 not recived. flipkart customer care also not respons me. i am waiting from 8 days. 1st he give date 1 nov.. after 3 nov after 6 nov today 9 nov... but problem not ressolved.

I have ordered a Moto 360 watch and i was supposed to get the delivery on 6th Nov. i wrote and email on 2nd Nov to confirm if i will get the delivery on time, and the company confirmed i will get it on 6th Nov as promised. As there was no update on the app that stated the product was out for delivery on 6th, i was worried and called the company. I was told there is no update, therefore i requested to speak with the manager. The manager informed me that the case will be sent to the fastrack team. This was at 11am. I requested for a follow up at 1pm, which never happened. I then called back at 3 to check, and spoke with the manager again, however i was told there is no updated and they will send another email to the concerned team and i will get an update in a few hrs, however like before, no one called me back. i also suggested that if they cant delivery the product, if they can share the hub where the parcel is held and i will pick it up myself. However, the manager was rude enough to tell me, i dont know where the hub is.. if you know, you can go pick it up.. I called back at 5pm, and spoke with the manager again. I was then told that they will try and it may take time. I was talking to the manager for over 25 mins, and i was told the fastrack team will call me back in 4 hrs. i confirmed if they will call me back by 9pm, and he confirmed they will. As always, i did not get a call.. I called back at 10pm and was told by another manager that it takes 24hrs for an update and he cant do anything. I asked for a further escalation and spoke to a manager named Vishal. i explained the issue and that the delivery wasnt done as promised, and moreover the customer service was rubbish as no one throughout the day had the courtesy to even call back. I also explained that the delivery address is my work address, and the parcel i was expecting was a gift for an anniversary party. I requested if they can do something and change the address. The manager said he cant promise, but he will take the address and forward it to the "fastrack" team. While speaking with him to give the adddress, the call dropped ( i dont know if he disconnected). Post which, he didnt bother calling back to get the address, and i was honestly too exhausted to try and call back again. Im so exhausted, i cant be bothered.. Only if someone can resolve the issue without causing any more hassle. If not delivering the product in time wasnt enough, Flipkart had to provide excellent customer service to make my day even better What i need is my product to be delivered to me. And obviously some sort for compensation for this horrible experience

I ordered several products on flipkart during the big billion sale. But i am amazed to see that Flipkart cancels the order on its own due to some unexplained reason. I dont know why is flipkart doing so. May be Flipkart just wants to advertise over media about its Turnover but actually its a total failure. This organization blocks your money for 20-30 days and refunds you the money...may be to earn interest on the same...????or they dont have the product delivery system at all...My order id nos which where cancelled are: 1. OD[protected]. OD[protected] 3. OD[protected] I was more amazed on the order no three they had started the refund procedure. I spoke to them about why was it cancelled they provided me an excuse that the product is not accepted by the courier partner as it does not qualify for the quality. Then suddenly after two days the same was delivered. Did the same product with their courier partner get right I am really amazed why is this company going hay-where. This is fell was the last experince of me with flipkart...I feel Paytm or Amzon is much better than this companies. You have destroyed my plans for this Diwali. I cannot forgive you.

I have ordered a book Order ID - OD[protected] Product - Cambridge Igcse Economics Workbook (English) through FLIPKART, the cost of the book was Rs299/-. FLIPKART asked me if I want delivery by Nov 5th I have to pay rs100/- extra. I did not made the request. I thought by paying more, I get faster delivery and paid the money. Now the company has not delivered on NOV 5th and says it can deliver by NOV19th. hence I wanted FLIPKART to refund my additional charges as they have NOT kept their word and wrongly charged me extra which I did not request but offered by them and by they breaching the trust.

Dear Customer, We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 09 Nov, 8:30 PM. Thanks, Flipkart Customer Support Flipkart.com Note: Above mail from flipkart. Flipkart team are waste my time and extending time always to solve my issue.

We have booked this laptop in offer price of Rs. 21, 240/- but flipkart not ready to give this product in same price and cancelling this order again and again. Flipkart cancelling my order themselves and wasting my time. Flipkart is now cheating too much with public and public are not satisfied with flipkart.

my order no is od [protected] for above product. Which was to be delivered by 12.11.2015. On3.11.2015 courier person called me around 10.00 am and said he wants to deliver the parcel. I requested him that i am in office and it is not possible for me to come home and i requested him to deliver the parcel after 6.00 pm. He agreed. I waited for him till 7.00pm but he did not turn up. I called him, he said he will come in the morning. I requested him to deliver the same in the evening. Again on 4.11.2015 and 5.11.2015 courier person called me at around 10, 15 am and to take delivery of the parcel, which was not possible for me as i was in office. On 6.11.2015 i received a mail from flipkart that my order is cancelled. I spoke to customer care person who told me that they will try for only 3 times and they wl cancel the order. Pls let me know after my requesting the person to deliver the parcel after 6.00 pm, there is no use calling again and again at the same time i.E. 10.15 am and cancelling my order. It is my kind request that while taking order pls write in your web page itself that office goers need not purchse from your site since it is not possible to deliver the parcel in the evening or they can place order on when they are ready to take leave from office . I think your delivery time is between 10.00 am to 7.00 pm. So if i am requesting to deliver the parcel within the office time, then there should not be any problem. If it is a problem pls do not take any orders from working people. I hope you wl understand the problem of working people. This is not the good customer service your are giving. My rating will be zero and i wl definitely convey to my friends and office people the way yr orgainisation has behaved.

Flipkart — Order cancelled but refund not initiated do need full..pls Order ID : OD[protected] Product : 'Lenovo A6000 Plus' order cancelled but refund not initiated do need full..pls...pls doit right nw

OD[protected] I had ordered lenovo A 6000 plus on Oct 15th in flipkart and I had paid for it through credit card . Order was sent by flipkart through their courier partner Delhivery, I was tracking the product in their website closely - Delhivery had updated the tracking status as consignee not available for delivery multiple times though we were available at hoem all the tie . ONce I mentioned this to Flipkart, flipkart sends me delivery confirmation note that product was delivered already and Delhivery shows as it is delivered . none of my family members have received this product. The issue is not resolved by Flipkart even today - they are just reassuring the different dates, from Nov 1st to 3rd then 5th, 7th and now they have assured 10th .. Their customer care sucks .

I have placed an order for tv and the order Id :OD[protected], it is shipped through safexpress and tracking id is :84072783 with which we are unable to track and when called to customer care of Flipkart & they don't have any info when it will be deliverd actual delivery date is of 25-Oct-2015, and later in when i raised a complaint they informed it will resolve bt 27-Oct-2015 but it is not happened informed me that is will be completed by 29-Oct-2015 that too when i called the customer care still i waited as i thought every company will face these kind of issues, but later on it not completed and without the confirmation from my end the order got canclled, informed by one of the customer care executive that i have given cancellation, then i have recieved a mail stating as the order shipment status is not confirmed by safe xpress flipkart itself canceled the order, refund is intiated will get the amount in 4 business day, this is the final update recieved on 1-Nov-2015, it is 06-Nov-2015 it is not yet credited when i wrote a mail the reply is we are facing a technical problem to intiate the refund the complaint has been registered it will take 48hrs to respond kindly wait.

Sir As I know Bluedart courier is the best in India but today my dream of it becomes reality when I booked a product on 19th October 2015 and the order id: OD[protected]. The DELIVERY ADDRESS was Bikalpa Barai [protected] Food and supply office near District Collectorate, Thanamore, Balurghat. West Dinajpur - 733101 West Benga through your couier(branch: Balurghat, North chakbavani near T.O.P, Dakshin Dinajpur, West Bengal and contact details-[protected]) and it returned without proper information and when asked about it the staff behaved very badly. Is it your service. And I expect you kind co-operation without fail. Thanking You Bikalpa Barai Mob:[protected]

Hi, i am willing to buy samsung galaxy s6 edge+, its such a nice mobile, and you should guarantee that when i am going to pay online, the piece is not going to change at the delivery time (or) keep the cash on delivery as possible to my pin code.

Flipkart, this is really upsetting. I am supposed to receive my order number OD[protected] today and I have no updates. I got in touch with flipkart executive and they say they have no information on tracking and they can't contact the courier either. Your team is so pathetic. I called up the courier from their website number and guess what they say 'don't trust the delivery date provided by the onsite vendor. It doesn't work that way'. These are the kind of guys you hire to courier your products? It's pathetic! I am not in the city starting tomorrow, so if the product is not delivered to me today I will have to cancel it. And by the way, your courier partner is completely fine with me cancelling it. They say that yeah, go ahead and cancel it. I don't know who amongst you actually cares about the customer. I had been waiting for two weeks for this order and trusting flipkart and never said anything but this is utter nonesense. May be 15.5K is not a big amount for you but if you'd have any sense then you'd know it will cost you much more than just an order, it will cost you a customer!

Dear Consumer officer I am received on phone from flipkart end but I am facing many issue our this phone but flipkart is not revert or support to us so request you to please help for resolution for it. flipkart complain details as below OD[protected] [Incident: IN[protected]] Thanks Tarik Gagnani [protected] / [protected]

Respected Team, I am a seller with flipkart, (ALL DEALS DONE 24X7), since may 2015. On 24 July 2015, I found that the company is charging one of my product under higher weight category of 2-2.5kg whereas actually product weighs 300 gms. On filing a complaint the company took no action and just since then they are saying that they are following the issue but in actual zero work is going on. they every time respond that the issue is escalated to higher team and then no reverts are provided to me. I am fed up with such malpractice of company. I filed a complaint under CORE also (194975.3.2015), last month but there also they mentioned they are following the case and then no action or response has been received from CORE or from flipkart. they called 2 times and said that issue has been escalated as usual. Please help me and provide me justice and a lesson to flipkart so that they should stop doing such practice. Regards Neha Kajla

Hi team, This is really sad that after waiting so much time i am being informed that the product which was in confirmed status on 16th October 2015 will not be able to be delivered due to unavailability How do i be compensated for this is the question ? why was i not informed about it before when i was making calls and escalations since last week. i needed this product because i needed to wear this on occasion but now Flipkart has put me in jeopardy by not delivering me the product on time and more over telling me that the product will not be delivered to me at all. In this case why was the product confirmed at first when it is was not available . is it because my money was with Flipkart account for these days and i have lost the interest of and lost the chance to buy anything else at that time This questions the very root of Flipkart's process and how it works . i will have to raise a grievance and report this to consumer affairs so that such mis leading activities does not take place. The question remains is that how will Flipkart reimburse me ??