[Resolved]  Flipkart — my gift card was deactivated

Address:	Bangalore, Karnataka, 625003
Website:	www.flipkart.com

I am a student. I used krazybee, which is a student credit platform to buy flipkart gift card of RUPEES 10000..I have got my gift card number and pin and also redeemed the gift card on flipkart. RUPEES 10000 was added to my gift card balance on the black friday sale i planned to buy redmi note 6 pro and at 6.00pm on NOV 23, 2018 i was all set to order the redmi note 6 pro and i have checked the gift card box on the app for 10000 and for the other 3000 RUPEES i have chosen the credit card but due to some network issues the app did not go further so that i have closed the apps from the recent apps and i chose to come on 9 pm sale. On 9 pm i found that the gift card balance is 0 suddenly went to my transactions and there it mentioned that EGV-DEACTIVATE 10000 and that is all i was BROKEN. i HAVE MISSED MY HARD EARNED MONEY and also the deal (NO ORDER WAS CREATED AND I HAVENT PAID ANYTHING FROM MY CARD ONLY THE GIFT CARD BALANCE IS GONE).. I contacted the flipkart immediately and they cant even understand my issue and asked for order number again and again and finally told me to wait for upto 24 hrs, after that no refund came then they extended that to again 27th november and today also no refund came by the time i have contacted them several times but no clear response and today on evening i got a call from the flipkart customer care and they asked me the gift card details and the whole story and said that YOUR GIFT CARD IS DEACTIVATED IT IS FROM THE SELLER SIDE AND WE HAVE TO CONFIRM THE SELLER ..I immediately contacted KRAZYBEE but they said we have no such option to deactivate the gift card again i was broken WHY WOULD FLIPKART DO THIS TO ME I HAVE BEEN A CUSTOMER TO THEM SINCE I STARTED BUYING PRODUCTS FROM THE ECOMMERCE AND WITH ALL MY TRUST BARRING AMAZON I BOUGHT GIFTCARD FOR FLIPKART FOR 10000 BUT THEY DID WHAT THEY COULD DO TO ME WITH THEIR "CHEAP" PRATICES..

VERY VERY DISSAPOINTED