[Resolved] Flipkart — payment done but, product not delivered. fraud product & fraud product delivery promises | |||||
Canon eos 1300d dslr camera Order id od[protected] item) Order date Thu, sep 21st '17 4:48 pm Total amount ₹17, 160 through credit card-emi Hi, I order a canon eos 1300d dslr by select emi option from flipcart on sep 21st, 2017. I paid my full amount through my sbi credit card. Also i check my address pin code in flipkart website there show in my pin code area product will be deliver. But i got sms from ecom express that "dear customer, your shipment[protected] is undelivered on[protected]. Please contact call center @[protected] ecom express". And try to contact with ecom express but there customer care was all time busy. So i call flipkart customer care. They told me "sorry your product will not be deliver because your address is not deliver zone of ecom express" and i ask them this is my fault or your fault, i request also please deliver product to another address because this is your fault. But they ignore and cancel my order. Basically i order this product in offer price. This kind of offer flipkart provide us and i also we payment without thinking. And i also attached screen short. I have msg from flipkart there written (Cancelled: sorry, canon eos 1300d dslr c... With order id od[protected] has been cancelled as our courier partner was unable to delever to your address please check email for more details.) I will never purchase product from flipkart and i also inform to every forum, face book. Please some body take some action. My details: utsab roy Id: roy. [protected]@gmail.com Was this information helpful? | |||||
Nov 24, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 17, 2017 Flipkart Customer Care's response We will revert on customer complaint.
Verified Support Oct 23, 2017 Flipkart Customer Care's response Interacted with the customer refund completed, conveyed the apology for the inconvenience
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