Flipkart — Worst replacement procedure

Address:	New Delhi, Delhi, 10093
Website:	www.flipkart.com

Order no.-OD[protected] my ever worst experience with flipkart is this. i have purchased #lenovo k3 note with its convincing specification @ 10k. when i actually received the product in hand and used it for 3-4 days, i noticed that it has a major problem of heating and hanging. Even if i talked for 15-20 min, it heats badly. and you cannot even type a number without hanging...this phone hangs a lot. THEN THE WORST PART i click for return, they rejected my request for 4 times. 1. technical expert from flipkart called me...told me to troubleshoot. i did but no change in the performance temperature of the phone raised to 42c. 2.they told me to download their application 'smartchck' i did. i dnt get it, how they get to know the performance of whole day in 2 -3 mins 3.third time put the request. i was doing some work. i told them to call me in 2 min.. said yes.. but they actually called me next day.. they think they are the only busy people in this world. 4.now they are saying to go to the customer service center... and i m not the only one who is facing this problem, you can check the review of #lenovo k3 note on flipkart site/application please teach your experts to come up with good excuse for not taking phone back. flipkart showing their true color. 5th time i put the request to return. told me to call at 2.00pm let see what new excuse they will give me. F for #flipkart F for #fake you can buy from #amazon #snapdeal or even from #paytm.. but #flipkart(A BIG NO)