Fly Mantra Complaints & Reviews

Hi,

I have booked two tickets as per following details

Date of journey - 21 june'16
No of passenger: 02
Ticket amount - 6, 052

Confirmed ticket was not provide by fly mantra. Booking id: fly 11067664

I have made several calls to customer care number : [protected] but no one is responding on my refund for ticket not booked.

Even the behavior of customer...

I have booked flight ticket from Mumbai to Mangalore and paid 1744 after the payment made rec'd email from fly mantra stating you booking was pending you get confirmation when your ticket get booked however from last 1 year completed and it still shows pending and has not received the refund amount. I have called couples of times to their customer care they are not picking up my call. Please advice I can complaint to cyber cell to take action...

I booked ticket from mumbai to hydrabad. amount deducted from account but pnr not alloted by them and still not get any refund. dat of booking 13.6.16 and travel date. 14.6.16. we attached our booking details. we are trying customer care but they not answering from last 15 days...

I had booked ticket from the flymantra on 31st jan 2016 with below detaii., from delhi to mumbai, but ticket was not emailed to me. From then m chasing this company for my refund but they are not refunding me the money

Trip type booking id travel date trip details status travellers
Flight fly[protected] jan 2016 new delhi, del - mumbai, bom pending 1 view details
Flight fly[protected] jan 2016 new delhi, del...

My booking ID is FLY09057980

I have booked a ticket on 9th may from Lucknow to Indore via Delhi. They do not generate the PNR. I Call them Next day for PNR then they told me that the price has been hike and need to pay more amount. I cross check from the Airline Company Site there was no such hike. I requested them to cancel the ticket and ask for Refund. Booking Amount was 11, 862. Its now more then a month they have not refunded...

I have booked a flight ticket in Spicejet for 5 Adults and 1 child through FlyMantra from Vishakhapatnam to Chennai on 6 may 2016 to travel on 19 May 2016. Due to unavoidable circumstances I cancelled the ticket on 7 May 2016. I requested for a refund process through a mail. Since then till today (14 June 2016) no respond came from their side. I even spoken a number of times with Fly Mantra customer care executives. They respond by saying...

My name is d. Sudhakar i have reserved airline tickets through fly mantra. Surprisingly my money got debited from my account and the air tickets was showing pending. From last three months they are informing me that i get money my back. But result is in vain. Every day i am calling them and i am keeping mails, no one is responding properly and in return they are shouting on me....

My name is vipul ailani and i was trying to book a ticket from mumbai to lucknow from flymantra.com on 13th march. The amount 8670 was debited from my account and the ticket (Pnr) was not issued to me. They mailed me that the amount will be credited in 15 days but till date i. E 14 june 2016 i havent recieved the amount. I visited noida e 160 sector 63 noida 201301 the address which they have mentioned on their website is wrong. I recieved...

I had booked flight tickets for varanasi to ahmedabad through "flymantra.com" for 9 people on 09/05/2016 for flight scheduled at 18:10 on 10/05/2016. The transaction id for the said booking is "fly09056677". I had paid in total rs.60, 169/- (Rupees sixty thousand one hundread and sixty nine) in two installments viz. Rs.58, 383+rs.1, 786/-.

On that day i received a ticket which was in pending status and it was mentioned on the...

I made a booking my booking id is fly07059140 with flymantra on 7th may when i made the payment that shows i need to wait for 30 min to confirm my ticket after that i got a mail from flymantra that the rate has been increased so i need to pay extra so i said i dont want the ticket please refund my amount they said the refund has been processed i will get the refund within 7 working days its almost done 20 days but i did not got my refund...

My booking ID is FLY09057518

I have booked a ticket on 9th may but it was not confirmed due to which i had to cancel it.

I have spoken to many operators from flymantra for refund.They are saying it will be refunded but now its more than 10 working days. No money is refunded.
Everytime I call there is only message from IVR that executives are busy. The customer services is also very poor.

Please...

On 9th March 2016. I tried to book a ticket from Mumbai to Kathmandu for 2nd may and made the Payment. i did not receive the ticket but my money was deducted. The company spokesperson asked for my details and promised i will receive my ticket in 30 min.
On 10th March, i asked the company for the status and did not receive a response, so i asked them to cancel my ticket.

On 11th March, when i called the customer service,...

Pax
SAMIR MEHTA
JAGRUTI MEHTA

FOR BOM-DXB on 24th December 2015 @08:35 am
And
FOR DXB-BOM on 30th December 2015 @11:25 departure from Dubai

BOTH THE ABOVE TICKETS FOR BOTH THE SECTORS WERE CANCELLED @ around 1.45am on 24th December 2015 I. E well in advance before 4 hours

For Refund enquires, many times I tried to connect on customer care between 9.30 to 6.30...

I booked a return ticket for my wife Shreya Acharya from Bangalore to Ahmedabad on 18th August 2014. Ticket was dated as 19th August - Bangalore to Ahmedabad and 27th August - Ahmedabad to Bangalore.

This company generally takes the payment and delivers the ticket within half an hour. I did not received the ticket for next two hours and as it was next day travel I was worried and I called on their call center. They replied...

I am somasekhar from Hyderabad. I have booked the ticket from Hyderabad to tirupathi on 31.01.2016 booking is FLY31016410. But I didn't receive ticket . I sent email to [protected]@flymantra.com . No response also. I called to customer care no response. Worst service I never experienced. These site should blacklisted from all payment gateways....

I have book the ticket from delhi to bombay on 29th jan 2016. jouney date is 28th march 2016. booking id is FLY29017827. i have'nt receive my ticket after 4 days. your customer care is highly disgusting & not answering my calls. please take right action against these people & provide my ticket or my valuable money...

Inspite of numerous mail sent to Fly mantra regarding request for full refund against the failed booking on 19th DEC 2015 under booking id FLY19126420, this company has not refunded the due amount of Rs 13141/-

This booking got failed and PNR was not generated and thereafter after my complaint Flymantra call center representative committed that full refund of Rs 13141/- will be generated and credited to my account with 7 working...

I am not received any pnr no. Or confirmation of air tickets.i complaint so many times but their is no single revert from agent side....

This is the most worst & pathetic Travel agent i have ever come across, my money has got deducted for the Flight ticket but the ticket did not get confirmed nor you people are not even refunding the amount on time every time i call up they keep giving all stupid & BS answer saying "It will be done today it will done tomorrow my accounts team will get back to you & all that nonsense till now my amount is not refunded"...

Fly Mantra — Not got the confirmation ticket, even Refund not processed from more than 30 days - BOOKING ID FLY21127126. Many times called customer care people, but they are delaying only. Simply promising, but not giving any refund .

Now a days they are not even picking my call .

Please help ....