Fly Mantra Complaints & Reviews

I have booked SPICE JET flight ticket for 08 May 2014 12.30 P.M (Tuticorin to Mumbai - round trip onward date 07.09.2014 and inward date 21.09.2014 of my wife name and son name) through fly mantra,

Till now, I didn't get PNR number. They were send the message as follows
Thank you for booking your air ticket with Fly Mantra. We wanted to update you that your ticket booking is under process and you should receive your E Ticket within 30 minutes.

If you have created an account on our website, You may also check the status of your ticket on the "My Bookings" Section.
Your Booking ID is FLY08057078

Best Regards,
Support Team

Fly Mantra
Ph: [protected] : Please send your feedback to [protected]@flymantra.com


I have not received eticket, Rs.9306 debited my account. Please advise us send the eticket

So kindly look in to this and refund the amount at the earliest.

Regards
Suresh Ramalingam RK

Dear Sir/Madam,
I booked flight ticket for my wife(shanmuga priya T) and son on 08/05/2014 from TUTICORIN To MUMBAI(ROUND TRIP). I booked online flight ticket from www.flymantra.com
Address:- E/160, Sector-63, Noida, Uttar Pradesh 20301. Customer care number- [protected]. Email Id- [protected]@flymantra.com, having booking id :- FLY08057078, date of journey 07/09/2014 and 21/09/2014 amount of rupees 9306/-. after payment of said amount by CITI BANK (Credit Card) they provide me a booking confirmation receipt saying that it is not a E-ticket receipt and i will get my E-ticket within 30 minutes. I booked ticket at 12.00 hrs But they were not send e ticket till now and also i send mail but I have not received any reply information. Kindly help me please sir.

I am be loge to middle family. i will purchase air ticket my friend card,
Please Refund My Money Sir I request you.

Company Details:-
www.flymantra.com
Office Address :- E/160, SECTOR-63, NODIA, UTTAR PARDESH- 20301.
EMAIL ID :- [protected]@FLYMANTRA.COM
CUSTOMER CARE NUMBER- [protected].

On 17th Feb, 2014 I made one air ticket cancellation which booking ref is FLY15026361, & then after I have taken continuous follow up for my refund.I called you on hourly basis but most of the time your national customer care number ([protected]) got disconnected after saying All travel experts are busy, I emailed you 5-6 times to know the status of my refund.
I am totally frustrated as well as irritated because of your behavior in your service since 45 days.
The Journey was between Kolkata - Pune Sector.
I have also shared my bank details with you.
Why I am not getting my money back?????????????????????????????
Please refund it on urgent basis.

From: Fazil
Sent: ‎13-‎02-‎2014 11:00
To: Fly Mantra Care; [protected]@flymantra.com
Subject: RE: Your Booking Under Process - FLY29018212

Pl send transaction copy immediately. Its already 15 days over from date of booking and you committed 3-4 days.

Do my refund on urgent basis.

Fazil
From: Fazil
Sent: ‎09-‎02-‎2014 19:34
To: Fazil; Fly Mantra Care; [protected]@flymantra.com
Subject: RE: Your Booking Under Process - FLY29018212

Pl update the status of refund, it was already 10 days over from day of booking.

Kindly do the needful immediately with out fail.

Thanks
Fazil
From: Fazil
Sent: ‎07-‎02-‎2014 09:13
To: Fly Mantra Care; [protected]@flymantra.com
Subject: RE: Your Booking Under Process - FLY29018212

Dear FLymantra team,

Pl go through trailing mail. My failed transaction refund suppose to be done on or before 4th feb. But till now there is no response from your team.

Kindly do the refund immediately.

Fazil
From: Fazil
Sent: ‎05-‎02-‎2014 09:08
To: Fly Mantra Care
Subject: RE: Your Booking Under Process - FLY29018212

Pl update refund status.

Fazil
From: Fazil
Sent: ‎04-‎02-‎2014 09:20
To: Fly Mantra Care
Subject: RE: Your Booking Under Process - FLY29018212

Dear Deb,

The amount not yet credited.

Pl do immediately

Fazil
From: Fly Mantra Care
Sent: ‎29-‎01-‎2014 09:11
To: abdul fazil
Subject: Re: Your Booking Under Process - FLY29018212

Dear Sir,

Greetings from Fly Mantra !

Apologies for the issue, Since our system is getting upgraded that time.

We have rejected the booking and refunded the full amount, Please allow 3-4 Working days for the amount to gets credited back.

Thanks
Deb


On Wed, Jan 29, 2014 at 4:10 AM, abdul fazil <[protected]@yahoo.com> wrote:
Dear Team,

I have booked GO AIR flight ticket for 29th Jan (Mumbai to Chennai) through fly mantra, details attached.

Even after 2 hours of booking, we didn't get PNR number. Hence we taken counter ticket at airport.

So kindly look in to this and refund the amount at the earliest.

Thanks
Fazil
Mob: +91 [protected]

[protected][protected]----
On Tue, 28/1/14, Flymantra.com <[protected]@flymantra.com> wrote:

Subject: Your Booking Under Process - FLY29018212
To: [protected]@yahoo.com
Date: Tuesday, 28 January, 2014, 2:32 PM

Dear Shaik
Abdul Rahiman


Thank you for booking
your air ticket with Fly Mantra. We wanted to update you
that your ticket booking is under process and you should
receive your E Ticket within 30 minutes.


If you have created an
account on our website, You may also check the status of
your ticket on the "My Bookings" Section.

Your Booking ID is
FLY29018212


Best Regards,

Support Team


Fly Mantra

Ph: [protected] : Please
send your feedback to [protected]@flymantra.com


--
--
Team Fly Mantra

Call Center : 91 [protected]

India: E 160 Sector 63 Noida 201301
Australia: 17 Orana Pl Parkinson QLD 4115
USA: 10685 B Hazelhurst Dr# 7554 Houston TX 77043
Singapore: 120 Telok Ayer Street Singapore 068589

Made recharge of Rs. 3040 for tata sky DTH but it failed. Details as follows:

Recharge Date 28.01.2014
Transaction ID; MTP28019243
Type Circle:
Operator: Tata Sky DTH
Status:FAILED

Due to failure of recharge I demanded for refund. The customer care ensured refund within 8 to 10 working days on 29th Jan 2014 via email. (Refund transaction ID is[protected]. But this refund still not proceeds.
It’s very disappointing that for simple recharge I have to suffer this much. I called several time on customer care number: [protected] but they are not responding. .