Food Panda — continuously 5th time my order has been cancelled without any information

See this order id (U8zt-mkw5) foodpanda this is fifth time he has cheated me i order for the dinner 2 am because of my shift over at 1 am and at that time no restaurant are available for dinner i only expectation are from you guys but this time i was just fed up with the service i sleep hungry every night when ever i order a food from you guys you really # up my patience and for your delivery guys they are so terrible they never pic up the phone but in this order its shows deliver but i haven't got my dinner and i asked for support from customer care i got shiite responses. And your associate #jaspreet wow what a great person she know only that "sorry for inconvenience and this is the professional chat "