[Resolved]  Frankfinn Institute Of Air Hostess Training — Misleading the student in wrong admission!

Respect Sir,
All the conversation is done with my Simran Ma'am!

My name is Sahil kumar I got Registration in frankfinn institute,

Branch, Address: C-12,
2nd Floor, Vishal Enclave,
opposite Metro pillar No.414, Block C, Rajouri Garden, New Delhi, Delhi 110027

I went to frankfinn institute for counseling on,
22nd july 2021 Tuesday 12:23Pm
After counseling he asked me,
what is my qualification so,

I clearly said, i was studying BBA 1st year from Jaipur University
After that I was asking what kind of courses are available here,
and then they told me that it varies, some courses are like,

6 Month courses,
8 months and 11 months.!

I was interested in Cabin-crew courses.
Aviation, Hospitality, Travel & Customer Service (post graduate)

so i said that : i like to know more about this particular course
if im available for that!
after that they tell me about that particular courses,

like : the cabin crew course fees is
(80k for 6 month 9 Study 6 days/week for 2 hours/day)
and these are the parameter
height, weight, no visible tattoo! and after checking all the parameters,
i was totally passed!
and after that if you are interested in this course you'll have to clear 2 Tests!
one was a live interview and the second one was on the computer
i cleared both!

Then they said you have to pay 15k right now to book the seat + and 16k when you come to pick-up books or your first class
i said okay if I cleared all the things then and it's no issue to pay!!!

(After that I've just had 11000 rupees on google pay,
I said to Ma'am, can I pay you 4000rupees tomorrow?
so i pay the money on to
FRANKFINN INSTITUTE OF AIRHOSTESS TRAINING) Axis bank
they gave the bank detail's!

That day i pay to them 11000k
AT 22/JUNE/2021 12:23PM
UPI TRANSACTION ID :[protected]

they said ohk!
The next day I sent 4000 rupees more!
AT 23/JUNE/2021 11:58AM
UPI TRANSACTION ID :[protected]

11000+4000
=15000k
registration fees completed!

and then they say please come nxt day with all your original documents like:
Aadhar card, PAN Card, 10 original Marksheet, 12 Original Marksheet, and Passport!
we have to verify to them!!!
I say ohk!

next day i visit the office with all my original document,
(Aadhar card, PAN Card, 10 original Marksheet, 12 Original Marksheet, and Passport)

to clear out the remaining balance 16000k! and documents verification!!!
(for dress, books, id card)
then I' send 16000 Rupees
AT 24/JUNE/2021 11:14AM
UPI TRANSACTION ID :[protected]

then what they said to me around half hour later that,
when i send 31000k to them
sorry Sahil are not eligible for the course,
I was shocked and asked why?

They said that the course is for people who are Graduate or Final Year Graduation Students (Students studying in Final Year of Graduation can also take admission. However, the certificate will be awarded only after passing Graduation.)

so i told them I told you earlier that I was a first year student!
you people said to me that all ok!

and i said ok leave it please refund my 31000 rupees!
they all said the money is not be refundable in any condition!
like how they all say that ya ya you are alright you have good height,
nice complexion, you are first year student you can do that
how they all change after i done my fees!

i send them total 31000k
11000k ON 22/JUNE/2021
4000K ON 23/JUNE/2021
16000K ON 24/JUNE/2021

they still do not give my all original documents like why,
MAN what is going over-here!
you people take other money!
you take their original documents!
and not giving it back!!!

Dear frankfinn, please look into this matter And please give me all my original documents and money
it was really highly requested of you, please!
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Aug 12, 2021
Complaint marked as Resolved 
Frankfinn Institute Of Air Hostess Training customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2021
Frankfinn Institute Of Air Hostess Training Customer Care's response
Hi, we regret the inconvenience caused. Please share your contact details at [protected]@frankfinn.com and we will contact you. Regards, Team Frankfinn.  
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    Best Buliding, 'A' Wing, 5th Floor, S.V. Road, Opposite Andheri Railway Station, Andheri(W),, Mumbai, Maharashtra, India - 400058
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