Freecharge Payment Technologies / Freecharge.in — Amount still not refund even after 8 days | |||||
I did 2 transaction one on 9th and one on 10th december through freecharge wallet in titan.in shopping website. Both transaction got decline but still amount not credited Iam sending mails daily but still not satisfactory answer i got Kindly revert with date when it will be credited [protected]@gmail.com [protected] Ccavenue order id:[protected] Freecharge order id and date.in the snap. In this situation of crises iam in need of cash but freecharge service is poor Was this information helpful? | |||||
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Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. | |||||
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+91 12 4433 0000
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve