Fun Cinemas — unavailability of the air conditioners

 
2 Reviews
Mittal Mega Mall,Sector 25,Panipat, Panipat, Haryana, India
 AyushiJain0608 on Mar 31, 2019
The Air conditioner are not working.The show being housefull has made suffocation in the theatre.The volume quality is bad.The seats are not comfortable and are low leveled.The overall expirence is really bad.Please see for the matter and refund the money for my booking.I came with family and had a really bad expirence.The managers seem to be neglible about the issue here.They have not even been checking about the services in the theatre.

Complaint Status


[Mar 31, 2019] Fun Cinemas customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Dear Ayushi,

Sorry for the inconvenience. Kindly share your contact number and Email ID along with the Cinema location at [protected]@cinepolis.com with your ticket number (67777) in the subject line so that our team can assist you.

Regards,
Team Cinépolis
Cinepolis India Customer Care's response, Apr 8, 2019
Dear Ayushi,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinépolis

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    Fun Cinemas - unavailability of the air conditioners