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Garena Complaints & Reviews

www.garena.sg

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Updated: Dec 21, 2025

Complaints 12383

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Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Garena reviews & complaints page 103

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Address: Gaya, bihar, koyari bigha, 804403

Dear GarenaTeam
I am a free fire player. I am 13+yearsold
And have been playing free fire for two
And a half years. But the gameplay I used to
Play with Free Fire ID has now been suspended.
My Free Fire ID was created with a Facebook
account.
But without my permission a hacker hacked my
Facebook ID then logged in free fire and used
Hack Maybe that's why my free fire I'd has been
Suspended
My sincere request to you. Garena Team.
Please unsupended my free fire I'd
My Free Fire ID [protected]
Game Name Rasmus53124Y
Plese garena team give me one chance.plese do unsupend my account or I'd.
Thank you Garena Team❤️

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Address: Herjen basti, Bhishampur, kamsethi, Vanaras (uttar pradesh)

Dear sir,
I am Shivam from India
My id is suspended in the case of hack
But I am not using anything in the game, My 72 level id was suspended in the game I spent more than 50000 INR in garena free fire max.
In fake case garena was suspended my ID
And garena told me that I am not unsuspend your ID [protected]
Its wrong with me.
So I wants that garena unsuspend my ID [protected]
I was not use any hack in the game.
Sir please unsuspend my account.

ID - [protected]
Nickname - 亗Shivam★Bhai
E-mail - [protected]@gmail.com

Sir accept my request and give me justice against garena free fire max.

YOUR HOPEFULLY
Shivam Kumar

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Address: ᴀᴍʙᴇᴅᴋᴀʀ ɴᴀɢᴀʀ ᴍᴀꜱᴋɪ,

Team free fire I playing free fire last 6 months
My free fire account was suspended i dont use any hack I used skin tools app and ns tools app but my account was banned I already pay that scanner 65 rupees 2 times but payment was cancel in phonepe and paytm app translation successful payment refer uid was not taken in the request please unban my id
Id name [protected]
Name ...KING.M...
Please unban my id

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Address: ᴀᴍʙᴇᴅᴋᴀʀ ɴᴀɢᴀʀ ᴍᴀꜱᴋɪ,

My id was suspended i use skin tools app and ns tool app me 2 bar payment phonepe and paytm transaction sucess upi refer code was please pay again bol rahi he me130 2 bar pay kiya please unsuspend my free fire account

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Address: Singapore

Website: www garena com

Garena help
Hello
Dear garena team
My free fire I, d Ban I only Used anti-virus injector modded app Application which is only Used For Fun 1, Did, t Know Because For This My free fire I, d Ban. I will not do any such mistake😭😭😭😭😭😭😔😔😔😔 I am waiting piz, piz sir

UID..[protected]
Game name UID..ani5501x

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Address: Singapore

Sir I never use any hack application but my account got banned I spend 5000 rs on it and wasted a lot of time I play ff since 2018 🥺 sir I Can't live without it please unban my id
Otherwise I'll suicide sir🥺😭

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Address: Singapore

Hello Garena,
Hello Sir, my name is Bibash.I'm using free fire have been last 2 YEARS, my account has been suspended.

4 days ago I'm playing a cs rank match... in that match I'm killed by a hacker(speed hacker).

But I can't control my angry... I'm tried to download a config file... at last its working... I got a config file...I'm using training ground in 1 match... I knew it is illegal... then I'm uninstall the config... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is, TM LOST YTR my user ID is:[protected]

Please give me my last chance... I Love Free Fire...
Please give me a last chance sir,

Please sir, extremely sorry, Iam don't use config please, please give my I'd sir🥺. Please last and final chance 🥺, . Trust me sir🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏�...⇄ VERY SORRY SIR, last chance 🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺 iam say true🥺🥺🥺🥺

Feb 4, 2023

Complaint marked as Resolved

Hello Garena, Hello Sir, my name is Bibash. I'm using free fire have been last 2 YEARS, my account has been suspended. 4 days ago I'm playing a cs rank match... in that match I'm killed by a hacker(speed hacker). But I can't control my angry... I'm tried to download a config file... at last its working... I got a config file...I'm using training ground in 1 match... I knew it is illegal... then I'm uninstall the config... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended. Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is BIBASH. my user ID is:1574375471[[protected]) Please give me my last chance... I Love Free Fire... Please give me a last chance sir, Contact email [email protected] Phone no 6003167565 Please sir, extremely sorry, Iam don't use config please, please give my I'd sir🥺. Please last and final chance 🥺, . Trust me sir🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏�...⇄ VERY SORRY SIR, last chance 🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺 iam say true🥺🥺🥺🥺

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Address: Holiday

Please unband to my id [protected]🙏🙏🙏🙏🙏🙏😭😭😭😭😭😭😭😭😭😭

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Address: Holiday

Website: Free fire

[protected] please my id unband 😭🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏

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In game i will don't pick up any item like gun, amo, gluewall, Armor.
So as soon as possible this problem.

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Address: GARENA

Good evening sir
I Sharukh i am playing freefire more than 3years i didn't use any third party application . please help me sir
Solve this problem.
Thank you sir

Name:7ᎻㅤSHANNUㅤ19
UID:[protected]

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Please unban my ID

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Address: Padua lohagara, chattogram

Website: Garena.official.com

Dear Gerina Customer Service, I don't know why my device is banned. Even my game is suspended. Please solve my problem. I request you. I know you will bring both my game and device. I hope you will. Your exclusive customer nh.gamer...my uid [protected]..plz plz plz

+1 photos

Feb 3, 2023

Complaint marked as Resolved

Dear Gerina Customer Service, I don't know why my device is banned. Even my game is suspended. Please solve my problem. I request you. I know you will bring both my game and device. I hope you will. Your exclusive customer nh.gamer...my uid 3476932090

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B

Bayazidr

Feb 5, 2023

Dear Farina Customer Service.I Don't know why my device is bannend. Even my game is suspended. Please solve my problem. I request you. I know you will bring both my game and device. I hope you will. Your exclusive customer TD TANVIR F?...my uid [protected] uid [protected]

Suspended my ff id - Comment #4086970 - Image #0

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HELLO DEAR GARENA FREE FIRE

My ID Was suspended When I Was Playing The Game, I Have done something wrong & You Have Suspended My Account. I Will never Used any glitch or hack, it's my last mistake. you can check my KD, headshot rate I'm a normal player, please check once my account & Give me a chance.

This is my Humble Request to Free Fire Team To Unban My Account.

My ID was suspended when I was playing the free fire game I have not done anything wrong and against your rules. I am sure that I have followed your rules of conduct and I am sure that by mistake you have suspended my account for no valid reason. Please review my account and unban my ID.

Player name -ＴＹＳＯＮㅤ⚠️ㅤ

Player UID[protected]

PLEASE REVIEW MY ACCOUNT, AGAIN AND AGAIN, MY ID THIS IS MY HUMBLE REQUEST TO TEAM FREE FIRE INDIA

THANK YOU

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V

[email protected]

Feb 5, 2023

HELLO DEAR GARENA FREE FIRE

My ID Was suspended When I Was Playing The Game, I Have done something wrong & You Have Suspended My Account. I Will never Used any glitch or hack, it's my last mistake. you can check my KD, headshot rate I'm a normal player, please check once my account & Give me a chance.

This is my Humble Request to Free Fire Team To Unban My Account.

My ID was suspended when I was playing the free fire game I have not done anything wrong and against your rules. I am sure that I have followed your rules of conduct and I am sure that by mistake you have suspended my account for no valid reason. Please review my account and unban my ID.

Player name -ＴＹＳＯＮㅤ⚠️ㅤ

Player UID[protected]

PLEASE REVIEW MY ACCOUNT, AGAIN AND AGAIN, MY ID THIS IS MY HUMBLE REQUEST TO TEAM FREE FIRE INDIA

THANK YOU

Free fire I'd unban - Comment #4086890 - Image #0

V

[email protected]

Feb 5, 2023

HELLO DEAR GARENA FREE FIRE

My ID Was suspended When I Was Playing The Game, I Have done something wrong & You Have Suspended My Account. I Will never Used any glitch or hack, it's my last mistake. you can check my KD, headshot rate I'm a normal player, please check once my account & Give me a chance.

This is my Humble Request to Free Fire Team To Unban My Account.

My ID was suspended when I was playing the free fire game I have not done anything wrong and against your rules. I am sure that I have followed your rules of conduct and I am sure that by mistake you have suspended my account for no valid reason. Please review my account and unban my ID.

Player name -ＴＹＳＯＮㅤ⚠️ㅤ

Player UID[protected]

PLEASE REVIEW MY ACCOUNT, AGAIN AND AGAIN, MY ID THIS IS MY HUMBLE REQUEST TO TEAM FREE FIRE INDIA

THANK YOU

Free fire I'd unban - Comment #4086891 - Image #0

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Address: Pakistan.provens.sindh.city Hyderabad.Haly road near galxy madical stor

Dear.garena.

Hi Garena.my.id.is.ban.and.permently suspeded please my id unban i am using for headshort hack pleaae these My first mistac please please iam soo sory i am very.😩😖😖😩i am playing for 2 years pleasemy id unban i am very most mony 60k for free fire using please id unban i am waiting for your massg and id unsusban and unban ...😩😩😞😖😖😖😖

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Hello freefire team,
I am AnkitRa4150H, on 27 January 2023 at 8 pm approax, **I was playing suddenly my phone was lag and comes on home screen then I was start again the game that show id was suspended**. I am not used hack and skin tools and _I was also follow your rules_ but I'd was suspended. Please help me, and trust me free fire I'm follow your rules.

Reply me FF.
Id AnkitRa4150H
Thank you ❤️

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Address: Sas nagar mohali sec-68

Website: Consumer complants

If my account is not returned I quit free fire I paid money but didn't give my account please give my account and my this behavior please sir my uid - [protected]

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C

Complater

Feb 3, 2023

Ser please

Return my account I just use config file for solve my lagging problem but you banned my account sorry for my this behavior please return my account sir please I swe I don't use hack in future you are agree to my thoughts so written yes ok sir please return my account

My UID [protected]

Thank your sincerely player

I paid but didn't give my account - Comment #4086673 - Image #0

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Address: Maling, Čína

Good day free fire gareno, I would really like it if you were more tired on my account, a lot of mistakes, my mistakes, ban, I have half a year, a lot of mistakes, and I would really like to play on it, it's for my account, I have an mp40 evo cobra on 6 level skin cobra legendari fousi very much my mistakes please give me unban I will be the happiest person in the whole world 😔☹️😕 😭😢😥

my id[protected]

fine 7 3 1 ＨＥＬＬＢＯＹ༒

they love free fire ❤️
lastly free fire garena

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Hello,

TEAM GARENA FREE FIRE

My ID Was Suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I AmSure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason
I was playing Cs ranked with random players i don't use mod file or other injector third party app in my all time play in free fire may be other player used this files I never dont know You can check my all previous record in free fire Please Unsuspend my account.
I have not done any thing wrong but there was a mistake that shows I'm using hacks There was a glitch that i was run my character other player sees that my character flying It was a glitch Please review my account again and unsuspend my account May be it was my fault but my account is very important for mein please i promised you that this mistake never be repeated please review my account again unsuspend my account
my I'd details

Player name - ᴰᵃʳᴋ᭄ℛ¡ᗪᗴℛ࿐
Player uid - [protected]

Please review my account again and Unban my I'd . This is my humble request.

Thank you

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Hello GARENA
Hello sir, my name is name ([protected]@r$→h)I have been playing free fire for last 03months. My free fire Nick name is [protected]@r$→h and is [protected]
Sir I can't acess my free fire account for some day unfortunately my account has been suspended unhecessarily
Sir I have never used any thire party app to hack free fire or to use advantages.
Sir kindly tell me why account was suspended please un suspended my free fire account, and please tell me from when will able to access my account
Regards

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