Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Aug 21, 2025
Complaints 12354
Resolved
807
Unresolved
11547
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 141

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sabbir19
Jan 10, 2023
Jan 10, 2023
This thread was updated on Jan 10, 2023
Report
Copy

UID :[protected]
(Please unban my id🙏)
+1 photos
View replies
Dear garena teem
Sir/mam my facebook account hacked by a hacker and he is
login my free fire account and starting using hack. Causing my
my account to be suspended
My facebook account was hacked on 1April 2022 and my free
fire suspended on 16 September
My free fire uid - [[protected]]
My game name - BOGURA RAB
Please sir/ mam kindly unsuspend my free fire acCOunt my
lam not using hack but hacker using hack on my account i
don't know which hacker using hack on my account.
Thank you

My id ban - Comment #4081637 - Image #0
Reply
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ü
    Üñkñøwñ Bøí Ã
    Jan 10, 2023
    Report
    Copy

    Address: cooch bhear

    Hiii Garana team-
    My Free Fire 'I'D BAN Only Used Free Fire Auto headshot and drag headshot
    Which Is Only Used For Fun
    o Didn't know Because
    This My Free Firre I'd B[protected]
    Reguest You To plz unban 🥺my ff id
    My level 60
    ID [protected]
    My level.59
    My Game name .- tufan ff.
    my uid :[protected]
    I am waiting..
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      Heyan sharma
      Jan 10, 2023
      Report
      Copy

      Address: Singapore

      Dear garena,
      My free fire account has been suspended recently without any reason. I sware that i have not used any hack or third party application to cheat in game. My id is just suspended suddenly but i don't know why, i have spent a lot of money on my free fire account and there are a lot of afforts on my id, please review my account once again and recover my account as soon as possible...
      UID [protected] [protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        Habib Mostafa
        Jan 10, 2023
        Report
        Copy

        Address: Free fire

        Hi Garena Team I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible. Free Fire ID: [protected] Free Fire Username: @GWMOSTAFA Thanks
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Arthiroshan57
          Jan 10, 2023
          Report
          Copy

          Address: None
          Website: Garena free fire

          I cannot using hack iam love from free fire
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Md Sabbir Rohman
            Jan 10, 2023
            Resolved
            Report
            Copy
            Resolved

            Dear garena teem
            Sir/mam my facebook account hacked by a hacker and he is
            login my free fire account and starting using hack. Causing my
            my account to be suspended
            My facebook account was hacked on 1April 2022and my free
            fire suspended on 16 September
            My free fire uid - [[protected]]
            My game name - BOGURA RAB
            Please sir/ mam kindly unsuspend my free fire acCOunt my
            lam not using hack but hacker using hack on my account i
            don't know which hacker using hack on my account.
            Thank you
            +1 photos
            Jan 12, 2023
            Complaint marked as Resolved 
            Dear garena teem Sir/mam my facebook account hacked by a hacker and he is login my free fire account and starting using hack. Causing my my account to be suspended My facebook account was hacked on 1April 2022 and my free fire suspended on 16 September My free fire uid - [816040783] My game name - BOGURA RAB Please sir/ mam kindly unsuspend my free fire acCOunt my lam not using hack but hacker using hack on my account i don't know which hacker using hack on my account. Thank you WhatsApp +8801750803835 Gmail : [email protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Muhammad Zahid Jalalvi
              Jan 10, 2023
              Report
              Copy

              Address: [email protected]

              Respected Sir,
              Most humbly and most respectfully it is stated that I am a army personal a few days a ago I left my mobile to my son at home, when I came back to home I realized that he downloaded some harmful files to mobile due which your authority suspended my account. I am fond of this game and have spent a lot on game. My game level is 74 on which I beared a lot up hardness to reach there.
              Your are very humbly requested please recover my game ID as soon as possible, I promise in future it will ever never happen, please. I hope you will accept my request.
              UID.[protected]
              In Game Name.*ᴾᴬᴷＭＯＮＳＴＥＲ*
              +1 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                ই
                ই্ঁন্টা্ঁর্ঁন্যা্ঁস্ঁনা্ঁল্ঁ কি্ঁউ্ঁট্ঁ
                Jan 10, 2023
                Report
                Copy

                Address: My account Bacek Please garena free fire

                Dear GarenaTeam
                I am a free fire player. I am 18+yearsold
                And have been playing free fire for two
                And a half years. But the gameplay I used to
                Play with Free Fire ID has now been suspended.
                My Free Fire ID was created with a Facebook
                account.
                But without my permission a hacker hacked my
                Facebook ID then logged in free fire and used
                Hack Maybe that's why my free fire I'd has been
                Suspended
                My sincere request to you. Garena Team.
                Please unsupended my free fire I'd
                My Free Fire ID [protected]
                Game Name LedarFa0914H
                Plese garena team give me one chance.plese do unsupend my account or I'd.
                Thank you Garena Team❤️
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  ই
                  ই্ঁন্টা্ঁর্ঁন্যা্ঁস্ঁনা্ঁল্ঁ কি্ঁউ্ঁট্ঁ
                  Jan 10, 2023
                  Jan 10, 2023
                  This thread was updated on Jan 10, 2023
                  Report
                  Copy

                  Address: Garena free fire
                  Website: Garena free fire

                  Hi Garena Team I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible. Free Fire ID: [protected] Free Fire Username: LedarFa0914H Thanks
                  View replies
                  Hi Garena Team I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible. Free Fire ID: [protected] Uid : [protected]Free Fire Username: LedarFa0914H Thanks
                  Reply
                  Dear GarenaTeam
                  I am a free fire player. I am 18+yearsold
                  And have been playing free fire for two
                  And a half years. But the gameplay I used to
                  Play with Free Fire ID has now been suspended.
                  My Free Fire ID was created with a Facebook
                  account.
                  But without my permission a hacker hacked my
                  Facebook ID then logged in free fire and used
                  Hack Maybe that's why my free fire I'd has been
                  Suspended
                  My sincere request to you. Garena Team.
                  Please unsupended my free fire I'd
                  My Free Fire ID [protected]
                  Game Name LedarFa0914H
                  Plese garena team give me one chance.plese do unsupend my account or I'd.
                  Thank you Garena Team❤️
                  Reply
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rohini Jana Rohini Jana
                    Jan 10, 2023
                    Report
                    Copy

                    Address: Madpur

                    Hi
                    Garena team please my account unben please my account just fun hack use ff toll application this region id ban please my account unben🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏 please my account unben please please
                    Free fire ID[protected] please unbend my ID please Garena please
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shã DØw
                      Jan 10, 2023
                      Report
                      Copy

                      Address: Rashidabad machipora near jamia masjid, Rashidabad machipora sopore

                      Hello sir Dear Garenafree fire, .
                      please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([protected]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                      ""I LOVE FREE FIRE GIVE ME A CHANCE""
                      GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                      PLEASE UNSUSPEND MY ACCOUNT
                      Uid:[protected]

                      Level:60
                      Email:[protected]@gmail.com
                      I'm waiting 😭
                      Thank you...🙏🙏
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        X
                        Xpatel007
                        from Vidisha, Madhya Pradesh
                        Jan 9, 2023
                        Report
                        Copy

                        Address: Singapore

                        Dear garena team

                        I am a free fire player. am 13+years old And have been playing free

                        fire for two

                        And a half years. But the gameplay i used to

                        Play with free fire id has now

                        been suspended.

                        My free fire id was created

                        with a facebook

                        Account.

                        But without my permission a

                        hacker hacked my

                        Facebook id then logged in

                        free fire and used

                        Hack maybe that's why my free fire i'd has been

                        Suspended

                        My sincere request to you.

                        Garena team.

                        Please unsupended my free fire i'd

                        My free fire id: [protected]

                        Game name: Mama 10

                        Plese garena team give me one chance.Plese do

                        unsupend my account or i'd. Thank you garena team
                        +1 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          X
                          Xpatel007
                          from Vidisha, Madhya Pradesh
                          Jan 9, 2023
                          Report
                          Copy

                          Address: Singapore

                          Dear garena team

                          I am a free fire player. am 13+years old And have been playing free

                          fire for two

                          And a half years. But the gameplay i used to

                          Play with free fire id has now

                          been suspended.

                          My free fire id was created

                          with a facebook

                          Account.

                          But without my permission a

                          hacker hacked my

                          Facebook id then logged in

                          free fire and used

                          Hack maybe that's why my free fire i'd has been

                          Suspended

                          My sincere request to you.

                          Garena team.

                          Please unsupended my free fire i'd

                          My free fire id:...?

                          Game name:...?

                          Plese garena team give me one chance.Plese do

                          unsupend my account or i'd. Thank you garena team
                          +1 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            Jilshad Khan
                            Jan 9, 2023
                            Report
                            Copy

                            Address: India

                            Please ID unban kardo free fire walon [protected]
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              H
                              Habib Mostafa
                              Jan 9, 2023
                              Report
                              Copy

                              Address: Free fire teams

                              Free fire teams My I'd ban please my account back 😟😟😟
                              Helpful
                              2 other people found this review helpful
                              2 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Z
                                Ziniya Triprasa
                                Jan 9, 2023
                                Report
                                Copy

                                Address: Manu bazar
                                Website: My id ban

                                Ff team my id ban please back my id 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Belal Vai
                                  Jan 9, 2023
                                  Report
                                  Copy

                                  Address: Dhaka, norshingdi
                                  Website: Student

                                  Please unbed my lovely free fire ID please accept my request
                                  🥺🥺My id code [protected] free fire ID my ID
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Asadul Sk
                                    from Raghunathganj, West Bengal
                                    Jan 9, 2023
                                    Report
                                    Copy

                                    Address: Ahiran,suti1
                                    Website: Id unban

                                    I am not using hack next time please unban my id
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      J
                                      Jamal Sorker Himal
                                      Jan 9, 2023
                                      Report
                                      Copy

                                      I use headshot config file please unban my free fire account uid [protected]
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        C
                                        chiragchiru2
                                        Jan 9, 2023
                                        Report
                                        Copy

                                        Address: Karnataka india
                                        Website: Please unban my id

                                        Hello, Team Garena Free Fire,

                                        With due respect and humble submission I would like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake you have suspended My Account for No Valid Reason, This is my Humble Request to Free Fire Team to Unban My Account.

                                        Player Name:chiragchiru2

                                        Player UID:[protected]
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          RummyCircle.com
                                          2.7
                                          (2505)
                                          Dream11 Fantasy
                                          2.4
                                          (2771)
                                          Ace2Three
                                          2.4
                                          (289)