Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Aug 21, 2025
Complaints 12354
Resolved
807
Unresolved
11547
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 157

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
[email protected]
Jan 3, 2023
Jan 18, 2023
This thread was updated on Jan 18, 2023
Report
Copy

Address: [email protected]

HELLO FREE FIRE TEAM)



I have not done Enything wrong and I'm sure I have follow your rules of conduct And you have suspended all players account for not any valid reason please back all players account as son as possible all players account un ban id please requested

My freefire uid ;[protected]

My freefire name ;கலவரம்001

My freefire level ; 71

My freefire total topup diamonds ;50000

I am not illegal activity please un suspended my freefire account I love this FREEFIRE TEAM
+1 photos
View replies
Dear mods my free fire id suspended problem please fix right now..

Thanks..

UID [protected]

My id suspended - Comment #4083147 - Image #0
My id suspended - Comment #4083147 - Image #1
My id suspended - Comment #4083147 - Image #2
Reply
Helpful
4 other people found this review helpful
4 found this helpful
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    [email protected]
    Jan 3, 2023
    Apr 30, 2023
    This thread was updated on Apr 30, 2023
    Report
    Copy

    Address: [email protected]

    HELLO FREE FIRE TEAM)



    I have not done Enything wrong and I'm sure I have follow your rules of conduct And you have suspended all players account for not any valid reason please back all players account as son as possible all players account un ban id please requested

    My freefire uid ;[protected]

    My freefire name ;கலவரம்001
    My freefire level ; 71

    My freefire total topup diamonds ;50000

    I am not illegal activity please un suspended my freefire account I love this FREEFIRE TEAM
    +1 photos
    View replies
    Hi sir am a ff lover yesterday my id was suspended please 🙏🙏 unsuspend my id 😭😭😭😭😭🙏🙏🙏🙏🙏🙏🙏

    My id suspended - Comment #4102120 - Image #0
    Reply
    Helpful
    5 other people found this review helpful
    5 found this helpful
    1 Comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Ajay@aj1234
      from Kolkata, West Bengal
      Jan 3, 2023
      Report
      Copy

      Address: Garena

      Hi sir/mam🙏🙏🙏🙏
      My id number [protected]
      Name- ❖Mʀ᭄Aᴊᴀʏ❶❻™y
      Please sir my id 3 years old I am sorry sir hak used please id unsapend please sir
      +1 photos
      Helpful
      3 other people found this review helpful
      3 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        আ
        আমার গল্পে তুমি সেরা
        from New Delhi, Delhi
        Jan 3, 2023
        Report
        Copy

        Address: Free fire
        Website: Id not open

        Garena free fire tim my Id ban pliz back my ff Id [protected]
        Helpful
        2 other people found this review helpful
        2 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          আ
          আমার গল্পে তুমি সেরা
          from New Delhi, Delhi
          Jan 3, 2023
          Report
          Copy

          Address: Free fire
          Website: Un open

          Garena free fire tim my I'd ban pliz back 😢😢😢😢😢😱😱😱
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            [email protected]
            from Visakhapatnam, Andhra Pradesh
            Jan 3, 2023
            Report
            Copy

            Address: Ganaparam Visakhapatnam Railway station
            Website: Ganaparam Visakhapatnam Railway station

            Hello garena sir my free fire ID suspend please recover ID 😭😭😭 back my ID please 57 level ID please open I am waiting Thank you. 😭😭🙏🙏🙏...
            +1 photos
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              [email protected]
              from Visakhapatnam, Andhra Pradesh
              Jan 2, 2023
              Report
              Copy

              Address: Gyanapuram railway station Visakhapatnam

              Free fire account suspended (29/11/2022) please
              Suspended my account. Payment done.
              Hack name - config file.
              UID - [protected]

              Thanks.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Ravanasulthan
                from Mumbai, Maharashtra
                Jan 2, 2023
                Report
                Copy

                Address: In usa
                Website: garenafreefire.Com

                Hello dear garena team i am here to complaint about my account has suspended[[protected]] i want to know what the hack i was used in this game and i spend 5000₹ of my money for this game i am going to complaint this in cyber or police station because of this illigal i did't do anything so i am going to complaint this in cyber and police station and in collector office and they will be ban this game in india
                +1 photos
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  7
                  7828109834
                  Jan 2, 2023
                  Report
                  Copy

                  Address: Shingapur
                  Website: Garena Free fire

                  You got some abnormal Activites but I
                  Don't you any kind Of things which
                  Garena not allow me but by mistake may
                  Be this happen I am sorry please unban
                  My account I promise you i will never use
                  Any kind of that things which garena not
                  Allow but now please give me back my id sir please...Gam name:patel U I D no. [protected] Level 67 thank you sir
                  +1 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Pahadi Manish
                    from Mumbai, Maharashtra
                    Jan 2, 2023
                    Report
                    Copy

                    Address: Delhi
                    Website: Garena free fire

                    ID UNBAN
                    Dear garena teem
                    Sir/mam my facebook account hacked by a hacker and he is
                    login my free fire account and starting using hack. Causing my
                    my account to be suspended
                    My facebook account was hacked on 24 December and my free
                    fire suspended on 1 January
                    My free fire uid[protected]
                    My game name - Ҩɴ┇Ɱɪ֟፝ꜱᴛɪㅤ✿
                    Please sir/ mam kindly unsuspend my free fire acCOunt my
                    lam not using hack but hacker using hack on my account i
                    don't know which hacker using hack on my account.
                    Thank you
                    +1 photos
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      shihab846
                      Jan 2, 2023
                      Jan 4, 2023
                      This thread was updated on Jan 4, 2023
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: [email protected]

                      Hello,
                      TEAM FREE FIRE BANGLADESH, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

                      Player Name :- কোপা★ডাকাত,

                      ID:-[protected]
                      +1 photos
                      Jan 2, 2023
                      Complaint marked as Resolved 
                      Hello, TEAM FREE FIRE BANGLADESH, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account. Player Name :- কোপা★ডাকাত, ID:-2132066716 My email:[email protected]
                      View replies
                      what happen now with your id still ban or unban
                      Reply
                      My ID was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account.This is my Humble Request to Free Fire Team To Unban My Free Fire I'd or account. GAME NAME:-. [protected] AKASHBHAI
                      Reply
                      Helpful
                      3 other people found this review helpful
                      3 found this helpful
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        7
                        7828109834
                        Jan 2, 2023
                        Report
                        Copy

                        Address: Shingapur

                        Hello Free fire Garena my name is Patel my gem u i d no. [protected] Level 67 Sir my id is suspended I m yous for hedsoat Injecter
                        You got some abnormal Activites but I
                        Don't you any kind Of things which
                        Garena not allow me but by mistake may
                        Be this happen I am sorry please unban
                        My account I promise you i will never use
                        Any kind of that things which garena not
                        Allow but now please give me back my id sir please...
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          T
                          Tejasw Kumar
                          Jan 2, 2023
                          Jan 3, 2023
                          This thread was updated on Jan 3, 2023
                          Resolved
                          Report
                          Copy
                          Resolved

                          Hi Garena Team

                          I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.

                          Free Fire ID: [protected]
                          Free Fire Username:DEAD-ARMY00

                          Thanks
                          TEJAS KUMAR

                          FROM
                          INDIA
                          +1 photos
                          Jan 2, 2023
                          Complaint marked as Resolved 
                          Hi Garena Team I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible. Free Fire ID: 5855155025 Free Fire Username:DEAD-ARMY00 Thanks TEJAS KUMAR FROM INDIA
                          View replies
                          plz unban account plz😓
                          Reply
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sahil913
                            Jan 2, 2023
                            Report
                            Copy

                            Address: [email protected]

                            Hello
                            Team Garena
                            My free fire id[protected] got banned without any reason .By mistake please review my id and unban it .That will be your most kindness

                            Thank you
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sanjit Duley
                              from New Delhi, Delhi
                              Jan 2, 2023
                              Jan 2, 2023
                              This thread was updated on Jan 2, 2023
                              Report
                              Copy

                              Address: Been
                              Website: Recover

                              Plz free fire my I'd Unsuspend plz return to my account plz free fire team india plz😭😭😭😭😭😭😭😭😭🤲🤲🤲🤲🤲🤲🤲🤲[protecte...⇄
                              View replies
                              [protected]
                              Reply
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pravin00132
                                from Garhmuktesar, Uttar Pradesh
                                Jan 2, 2023
                                Report
                                Copy

                                Website: consumer complaint.in

                                Hello,
                                TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

                                Player Name :- Ꮇɪꜱꜱ_Ꭺʀᴘɪᴛᴀ✓

                                ID:- [protected]
                                +1 photos
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Saiful mondal
                                  from Kolkata, West Bengal
                                  Jan 2, 2023
                                  Report
                                  Copy

                                  Address: 212

                                  Please sir unsuspend my account.
                                  My I'd - [protected]
                                  Leavemealone
                                  Please 🥺🥺 unsuspended my id
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    [email protected]
                                    Jan 2, 2023
                                    Report
                                    Copy

                                    Address: India

                                    Hi I am Ashfaque
                                    You have send message on my gmail your id will be unban . So please Unban my id . And send message on my gmail.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Adx Abhi
                                      Jan 2, 2023
                                      Report
                                      Copy

                                      My FF ID of my hobby has been SUSPENDED for some reason or due to some unknown mistake . The rest is banned . I don't understand what to do or ...
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        Mo subhan
                                        from Lalganj, Uttar Pradesh
                                        Jan 2, 2023
                                        Report
                                        Copy

                                        Address: Lalganj

                                        Br Mod my ID suspend problem
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          RummyCircle.com
                                          2.7
                                          (2505)
                                          Dream11 Fantasy
                                          2.4
                                          (2771)
                                          Ace2Three
                                          2.4
                                          (289)