Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Apr 5, 2026
Complaints 12390
Resolved
811
Unresolved
11579
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 191

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mdkamak
Dec 8, 2022
Report
Copy

Address: Malda West Bengal India

Sir, my Account has been suspended without any reason l doesn.tus hack or mode please help me to get back my Account thank you.
player ID...[protected]
In game. name..HASANUJJ
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Nakul Thadekiya King
    Dec 8, 2022
    Report
    Copy

    Address: A466
    Website: I'm sorry

    Dear Sir, I am Sorry for Using Hacks on free fire. I assure you that I will never Use this type of Hacks again on my Free Fire I'd . It's my mistake that I Use Hacks on my Free Fire I'd for that I am really apologize I request you to Unbanned My Device. I shell be very Thankful to You.
    I am really very very sorry.😭 I didn't understand what to do now, i love Free Fire, i want to play it sir/mam
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      devil@123
      from Hardoi, Uttar Pradesh
      Dec 8, 2022
      Report
      Copy

      Hlo Sir
      I haven't Used any hack bt still my account got banned.Sir please Unban my account cause i love this game so much.I am a old player playing this game from more than 2 years
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Ram Phaskalwad
        Dec 8, 2022
        Report
        Copy

        Website: Free fire help center

        I have use a simple app and my I'd is suspended I have to give second chance to improve it : unabn my I'd soon
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Nita Lggfgvg
          Dec 8, 2022
          Report
          Copy

          Address: Raya

          Free fire account suspended (07/12/2022) please unsuspend my account.payment done. Hack name - mod apk. UID - [protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Mangesh Chandrakant Mundhe
            Dec 8, 2022
            Report
            Copy

            Address: India

            HELLO,
            TEAM FREE FIRE INDIA, My I'd was suspended when I was playing the game, I haven't done Anything wrong and I sure that I have followed your rules of conduct, and I sure that by mistake you have suspended my account for no valid reason, you can check my KD, headshot rate I'm a normal player check once my account.This is my humble Request to FREE FIRE TEAM to unsuspend my account.
            Level 73 I'd[protected] ne -Hell boy
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Abhishek Singh 8883
              Dec 8, 2022
              Report
              Copy

              Address: Singapore

              MY NAME- CUREX

              MY LVL-73

              Gerana my brother by mistake use config file only drag headshot I have spend lot of my in my account and I am playing FF for 2018 plz unsuspend my id garena I will not use any kind of things which garena not allow me plz give me a chance garena.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Subhankar middya
                from Kolkata, West Bengal
                Dec 8, 2022
                Report
                Copy

                Address: Dhulagarh
                Website: ff.suport.garena .com

                Hello sir Dear garena free fire India
                Please unban my I'd I use config file hack one time just for fun please unban my free fire account I'd([protected]) once unbanned my free fire account in future I never used any hack I spend almost 20, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please 😭😭🥺🥺😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                "I LOVE FREE FIRE GIVE ME A CHANCE"
                GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                PLEASE UNSUSPEND MY ACCOUNT.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  Bantydewangan
                  Dec 8, 2022
                  Report
                  Copy

                  Address: Kumarda dhangaon
                  Website: My free fire suspended problem

                  Dear mods my free fire id suspended problem please fix right now

                  UID- [protected]

                  Thanks...
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Awmgaming991
                    from Soreng, Sikkim
                    Dec 8, 2022
                    Report
                    Copy

                    Address: Singapore

                    Hello,
                    TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

                    Player Name :- Awmgaming991

                    ID:- [protected]
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Nageshwar Patel
                      Dec 8, 2022
                      Report
                      Copy

                      Address: Chhattisgarh

                      Dear mods my free fire I'd suspended please fix right now.

                      UID -[protected]

                      Thanks..
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        Nageshwar Patel
                        Dec 8, 2022
                        Report
                        Copy

                        Address: Chhattisgarh

                        Dear mods my free fire I'd suspended please fix right now.

                        UID -[protected]

                        Thanks..
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Subhankar middya
                          from Kolkata, West Bengal
                          Dec 8, 2022
                          Report
                          Copy

                          Address: Indonesia and Singapore
                          Website: ff.garena.com

                          My Id Is Suspended i Had Hacked My id By Mistake But Now Have Removed Im Sorry Please Forgive Me i Didn't Know Please Unban My id Please...
                          My uid :- [[protected]]
                          In game name:- ＯｎｅＳｈｏｔ★ʸᵀ,
                          Thank you...
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Nageshwar Patel
                            Dec 8, 2022
                            Report
                            Copy

                            Address: Kawardha

                            Dear mods my free fire I'd suspended problem please fix right now.
                            Thanks..
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Nijamuddin Ali
                              Dec 8, 2022
                              Report
                              Copy

                              Address: Singapur

                              Dear account free fire suspend provelm please fix now. Uid [protected]
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                Nijamuddin Ali
                                Dec 8, 2022
                                Report
                                Copy

                                Address: Singhpure
                                Website: Smartwevx

                                Dear account free fire suspend problem please fix now. Uid [protected]
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  T
                                  Taufique Bhai
                                  Dec 8, 2022
                                  Report
                                  Copy

                                  Address: SINGAPORE
                                  Website: www.consumercomplaints.in/new_complaint

                                  I'd -[protected]
                                  Dear more my free fire id suspended
                                  please fix right now
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Dishak Mal
                                    Dec 8, 2022
                                    Report
                                    Copy

                                    Address: Vill-kumadol, p.o -Edrak pur,p.s-murarai

                                    Hi, Group Garena Free Fire,

                                    With due regard and humble accommodation I might want to illuminate you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I'm Certain that I have adhered to your Guidelines of direct, And I'm likewise Certain that Accidentally you have suspended My Record for Not a really obvious Explanation, This is my Modest Solicitation to Free Fire Group to Unban My Record
                                    Deepu°᭄
                                    Player Name:

                                    Player UID:[protected]
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Subhankar middya
                                      from Kolkata, West Bengal
                                      Dec 8, 2022
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: westbengal,

                                      Hello sir Dear garena free fire, .
                                      Please unban my I'd I use config file hack one time just for fun please unban my free fire account I'd([protected]) once unbanned my free fire account in future I never used any hack I spend almost 20, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please 😭😭🥺🥺😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                      "I LOVE FREE FIRE GIVE ME A CHANCE"
                                      GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                                      PLEASE UNSUSPEND MY ACCOUNT.
                                      Dec 8, 2022
                                      Complaint marked as Resolved 
                                      Garena — Id suspended problem My Id Is Suspended i Had Hacked My id By Mistake But Now Have Removed Im Sorry Please Forgive Me i Didn't Know Please Unban My id Please... My uid :- [1059646692] In game name:- ＯｎｅＳｈｏｔ★ʸᵀ, Thank you...
                                      View replies
                                      Garena I am mistackaly used hack pleas garena I'd unban pleas only one chance pleas me not used hack only one chance.

                                      Uid :- [protected]
                                      Game name-tc ansh
                                      Reply
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Shahariar Ahmed Rijvy
                                        Dec 8, 2022
                                        Report
                                        Copy

                                        Hi garena freefire i am from india,
                                        I am play freefire more than 2 year's, and my game level is 64 and 3776 likes, so i am talk to suspend my freefire account . i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[[protected]], game name=BngladeshYT
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Ace2Three
                                          2.4
                                          (291)
                                          Parimatch India
                                          4
                                          (1814)
                                          Dream11 Fantasy
                                          2.4
                                          (2772)