Claimed

Garena Complaints & Reviews

www.garena.sg

1

Updated: Mar 2, 2026

Complaints 12389

Resolved

811

Unresolved

11578

Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena

Garena reviews & complaints page 219

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Singapore Singapore Singapore Singapore Singapore Singapore

Hi garena freefire i am from Bangladesh
I am play freefire more than 4 year's, and my game level is 55 and 1200+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack.
Game i'd=[protected]
Free fire my love...free fire is a very nice app u love u free fire. ❤️❤️❤️
Thank you sir 💓💓
Phone number [protected]

View replies

P

Pabitra roy bir

Nov 16, 2022

Free fire account suspended. (8/10/2022) please

unsuspend my account, payment done .

Hack name .-skin tool

UID .[protected]

Tan I'd T2211101836547625336387, Thanks. 😭😭😭

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Singapore

I will not use any hack please check and return my id please
Uid[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Singapore

Website: Complaint registration form.

Help me sir I don't use hack please check and return my id.

Uid[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Respected garena,
my id was suspended before 5 months i tried to submit a request but i cant find the trusted original garena website but now i found it and i want to unban my account . I dont know what happen to my account and i cant login in to my account please resolve it as soon as possible.

Thank you
uid:[protected]
name:OP᭄★ͲᎻᎪᎡႮΝ

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 1 FUSIONOPOLIS PLACE,17-10, galaxis, Singapore

Website: Complaint registration form

Dear Garena free fire, .
please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd[protected] once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
""I LOVE FREE FIRE GIVE ME A CHANCE""
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
PLEASE UNSUSPEND MY ACCOUNT
My UID[protected]
Iam waiting
Thank you🤲🤲🤲

View replies

S

Shield@

from Coimbatore, Tamil Nadu

Nov 13, 2022

Hi garena freefire i am from Bangladesh
I am play freefire more than 4 year's, and my game level is 55 and 1200+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack.
Game i'd=[protected]
Free fire my love...free fire is a very nice app u love u free fire. ❤️❤️❤️
Thank you sir 💓💓

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Address: Gujarat porbandar

Mu saspend

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gujarat porbandar

I used conflik fil in my id sorry

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Singapore

I'm paid 65 rupees for unbaning my free fire account.
After that when I enter the UPI code.
There is some error.
It shows payment failed but I paid 65 rupees.

View replies

C

Cg aman

from Muzaffarpur, Bihar

Nov 13, 2022

I'm paid 65 rupees for unbaning my free fire account.
After that when I enter the UPI code.
There is some error.
It shows payment failed but I paid 65 rupees.
My I'd was banned due to using third party app.
I was understand that it has uncomfortable for free fire players and community.
Transaction ID T2211131121100891165849
UTR :[protected]

P

Pabitra roy bir

Nov 13, 2022

My free fire ID suspended I only used config file which is only used for fun I don't
Know because of this my free fire ID
Suspended I request you my ID be UnSuspend and I future I will not do any much mistake 🥺🥺🥺🥺🥺🥺

I am waiting 🙏🙏😔

My gmail [[protected]@gmail.com
My UID[protected]
Player name. WB RED KOL

🙏🙏Thank you ❤️❤️

Helpful

1 other people found this review helpful

1 found this helpful

2 Comments

Post your Comment

Comment Guidelines

Address: bornar, Dist- jalgoan, Tal- jalgoan

Hello sir mene payment Kiya par transection I'd fail bata rahi he please solve it .

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Maharashtra Milind nagar new sonkhas jamb road mangrulpir dist washim

Website: Id unsuspend please

My free fire id unsuspend please I request you garena team

View replies

P

Pabitra roy bir

Nov 13, 2022

Free fire account suspended. (8/10/2022) please

unsuspend my account, payment done .

Hack name .-skin tool

UID .[protected]

Transection I'd T2211101836547625336387, Thanks.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Dhaka Bangladesh

Hello
TEAM FREE FIRE
I have not done anything wrong and I'm sure I have followed your rules of conduct and you have
Suspended my account for not any valid reason please back my account as son as possible
OB37 update my account unban please sir last change sir please.
Uid:[protected]
Name:༒ᴋɪɴɢɪꜱʙᴀᴄ
Thanks you so much

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear garena team
Mere I'd Mai dost be hack use kiya tha jis se mere I'd ban ho gayi dear garena team please mere I'd ki UNSUSPEND kardo my uid[protected]
I'd suspended date 20/01/2022
hack name location hack
thanks dear garena

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Budeli,Bhanbeda,Bhanupratappur,Kanker, Chhattisgarh, Bhaupratappur raod bhanbeda budeli

+1
Hello sir Dear Garenafree fire, .
please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd[protected] once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
""I LOVE FREE FIRE GIVE ME A CHANCE""
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
PLEASE UNSUSPEND MY ACCOUNT
Uid:[[protected]]
In game name: Fearless
Level:61
Email
[protected]@gmail.com
I'm waiting 😭
Thank you...🙏🙏🙏

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: West Bengal

My account has suspended (20/08/2022) please unsuspend my account.
UID:[protected]
UID NAME:- ＭＩＣＫᎬＹ

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Dhaka Bangladesh

Hi garena freefire i am from Bangladesh
I am play freefire more than 4 year's, and my game level is 67 and 1200+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack.
Game i'd=[protected]
game name=༒ᴋɪɴɢɪꜱʙᴀᴄ
Free fire my love...free fire is a very nice app u love u free fire. ❤️❤️❤️
Thank you sir 💓💓

Nov 13, 2022

Complaint marked as Resolved

Thanks sir love u sir i love free fire sir❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

View replies

S

SK Pinku

Nov 14, 2022

have not done anything wrong and i m sure I
have followed your rules of conduct and you
have Suspended my account for not any valid
reason please back my account as soon as
possible

My character id. ([protected])
My account name. (ᴮˡᵃᶜᵏ☆King࿐★)

S

SK Pinku

Nov 14, 2022

Hi garena freefire i am from Bangladesh
I am play freefire more than 4 year's, and my game level is 67 and 1200+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack.
Game id.- ([protected])
game name=. (ᴮˡᵃᶜᵏ☆King࿐★)
Free fire my love...free fire is a very nice app u love u free fire. ❤️❤️❤️
Thank you sir 💓💓

My account name. (ᴮˡᵃᶜᵏ☆King࿐★)
My character id. ([protected])

R

Rahul Madhe

Nov 16, 2022

16 November 2022
Garena FF team
Singapur

Subject- Free Fire Max account name-(k, , ..skp) id-([protected]) is my id unban/unsuspend request🙏🙏🙏🙏🙏🙏

Sir/madam
FF Garena team,

Hi Garena FF team i am from India
•Please my account unsuspend please i request you ganena FF team I am FF lover 🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰
•Id suspended date-(17/10/2022)
•Please unsuspend my Id-([protected])
•Id name-(k, , ..skp)
Your lovingaly
Garena FF team
Thanks sir love u sir i love free fire sir❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Ajjubaba

from GWALIOR, Madhya Pradesh

Nov 16, 2022

Please help me

My account unsuspended please

Please help me

My Free fire Max account suspended

Please My Free fire account unsuspended

Please My Free fire account uip [protected]

Ajjubaba's reply, Nov 25, 2022

My Free fire account Not working 😔

Please Help My Dear

Please My Account Unsuspended

Ajjubaba

from GWALIOR, Madhya Pradesh

Nov 30, 2022

Hello, TEAM FREE FIRE INDIA My ID Was suspended When W Was Playing The Game, Haven't Done Anything Wrong And Am Sure That Have Followed Your Rules Of Conduct. And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account. Player Name ID:[protected]

Helpful

3 other people found this review helpful

3 found this helpful

5 Comments

Post your Comment

Comment Guidelines

Free fire account suspended ( august 2022) please unsuspend my account. Payment done

Uid[protected]

Thanks

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Singapur

Website: Free fire sapot

Hello,

TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

Player Name:-S༒ ᎪᏒᎽᎪᏁ ༒V
ID:-[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Singapore

Hi garena team
Iam playing free fire a long time and my account was suspended iam not a use hack
Only skin tool app iam send most request but my account was not unsuspend i can spend 50000INR in game iam not a use next time hack sorry please unsuspend my account
I don't do this mistake again in future please unsuspend my account
Id-protect
Id-[protected]
I'd name-亗SAMURAI亗YT
Hack name-skin tool app
[protected]---thanks[protected]--, 😫😫😫😫🌹

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bagbahara

Please unsuspend my account
Hack name -config drag file
Uid [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Aligarh

My account suspended without any reason please unban my account.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines