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Garena Complaints & Reviews

www.garena.sg
1
Updated: Aug 21, 2025
Complaints 12354
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807
Unresolved
11547
Bad ๐Ÿ˜• It seems that Garena has not focused enough on responding to their consumersโ€™ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Garena reviews & complaints page 254

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W
Wehshi Mani
Sep 26, 2022
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Address: Singapore

Hello freefire first of all happy 5th birthday and may your game grow more and more I have a request my id 75 level has been banned for almost a year now please unbanned me on my 5th birthday and give me my best wishes I will give you my id Miss you a lot
Uid [protected]
+1 photos
Sep 26, 2022
Updated by Wehshi Mani I con not used hacked anyone use my account i never know he has a hacked my account and play i top uped 20 thousand rupees i play free fire game since 2018 please unban my account
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    Md Shahedkhan
    Sep 26, 2022
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    Address: Dhaka Bangladesh

    Suspended account recovery inflation

    Uid = [protected]

    Savar = Bangladesh

    Hack = ff tools

    Level = 69

    Name = แดฎโนแดน SHAHIN

    Plz sir suspended account recovery, , , in unsuspected
    +1 photos
    Sep 26, 2022
    Updated by Md Shahedkhan     Plz suspended accounts recovery

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      S
      shadhin islam
      Sep 26, 2022
      Resolved
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      Resolved

      Address: Dhaka

      Hi
      Dear
      Garena Free fire
      Subject: Suspend Account
      My ID has been suspended. A few days ago. I want my ID back. I have no hack or I didn't use script config file. Why is my ID still suspended?I am giving my full address below please take a look!
      My server name is Bangladesh
      My Game Name -- BDOP'SADHIN
      My ID Code Number --[protected]
      We want all of our suspended IDs back. thank you free fire
      +2 photos
      Sep 26, 2022
      Complaint marked as Resolved 
      View replies
      Dear Sir, ๐Ÿ’”๐Ÿ’”๐Ÿ’”๐Ÿ’”๐Ÿ’”๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ’”๐Ÿ’”๐Ÿ’”๐Ÿ’”๐Ÿ’”๐Ÿ˜ญ๐Ÿ˜ญ
      I am Sorry for Using Hacks on free fire. I assure you that I will never Use this type of Hacks again on my Free Fire I'd . It's my mistake that I Use Hacks on my Free Fire I'd for that I am really apologize I request you to Unbanned My Device. I shell be very Thankful to You.
      I am really very very sorry.๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ’”๐Ÿ’”๏ฟฝ...โ‡„ I didn't understand what to do now, i love Free Fire, i want to play it sir/mam.

      FF NAME : BDOP'SADHIN
      FF ID:[protected]
      Device Name : realmi 8
      IMEI 1: [protected]
      IMEI 2: [protected]

      I will never do that after today.

      Free fire suspended account Recovery - Comment #4057102 - Image #0
      Free fire suspended account Recovery - Comment #4057102 - Image #1
      Reply
      Hi
      Dear
      Garena Free fire
      Subject: Suspend Account
      My ID has been suspended. A few days ago. I want my ID back. I have no hack or I didn't use script config file. Why is my ID still suspended?I am giving my full address below please take a look!
      My server name is Bangladesh
      My Game Name -- โ“‹IMRANGAMER
      My ID Code Number -- [protected]
      We want all of our suspended IDs back. thank you free fire

      Free fire suspended account Recovery - Comment #4057268 - Image #0
      Free fire suspended account Recovery - Comment #4057268 - Image #1
      Free fire suspended account Recovery - Comment #4057268 - Image #2
      Free fire suspended account Recovery - Comment #4057268 - Image #3
      Reply
      Hlo garena,
      My account was suddenly banned in one case and this is the account I have been playing with for years . I apologize greatly if there has been any kind of hacking on my part . So I request you to recover my account as soon as possible . My ID ([protected]) is . iam waiting for your reply . Thank you .
      โœ… suspended account recovery informationโฌ‡๏ธ

      โ›”uidโ“๐Ÿ”€ [protected]
      โ›”serverโ“๐Ÿ”€ Bangladesh
      โ›”hackโ“๐Ÿ”€headshot hack
      โ›”levelโ“๐Ÿ”€54
      โ›”nameโ“๐Ÿ”€โ˜†ฤฟฦ“..ฦฌแ—ฉั ฤคฤชD

      Free fire suspended account Recovery - Comment #4057426 - Image #0
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        F
        Free dj
        Sep 26, 2022
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        Address: India
        Website: Ami mobile login code

        Hi garena
        Amar ID suspend courier
        Please hamara ID
        Firoj chai
        Please
        UID [protected]
        +1 photos
        Sep 26, 2022
        Updated by Free dj         เฆ†เฆฎเฆพเฆฐ เฆ†เฆ‡เฆกเฆฟ เฆธเฆพเฆธเฆชเง‡เฆจเงเฆก เฆ•เฆฐเง‡ เฆฆเง‡เฆฏเฆผเฆพ เฆนเฆฏเฆผเง‡เฆ›เง‡
        Sep 26, 2022
        Updated by Free dj         เฆ†เฆฎเฆพเฆฐ เฆ†เฆ‡เฆกเฆฟ เฆธเฆพเฆธเฆชเง‡เฆจเงเฆก เฆ•เฆฐเง‡ เฆฆเง‡เฆฏเฆผเฆพ เฆนเฆฏเฆผเง‡เฆ›เง‡
        เฆ†เฆชเฆจเฆพเฆฆเง‡เฆฐ เฆ•เฆพเฆ›เง‡ เฆจเฆฟเฆฌเง‡เฆฆเฆจ เฆ†เฆฎเฆพเฆฐ เฆ†เฆ‡เฆกเฆฟเฆŸเฆพ เฆซเง‡เฆฐเฆค เฆฆเฆฟเฆจ
        ๐Ÿ™๐Ÿ™๐Ÿ™

        Sep 26, 2022
        Updated by Free dj         เฆ†เฆฎเฆพเฆฐ เฆ†เฆ‡เฆกเฆฟ เฆซเง‡เฆฐเฆค เฆฆเง‡เฆจ
        UID [protected]

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          X
          Xrman
          Sep 26, 2022
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          Address: dhakha bangladesh
          Website: www google.com

          Hello garena free fire i am Arman faruq and i only played freefire for mostly some days and the last day when iopened free fire and then i click on start game it wasshowing that {the account has been suspended)and ihave only login with my guest mode so why myaccount is suspended i am not a hacker not hack use or i.m 100% Real Players Please check my Free fire Account and request you to please give me my suspended account back i would be very faithful to you. please back my free fire accountprotected| and my guild name is rh bangla thank youYour account has been suspended for violations offree fire's rules and regulationMY uid... [protected] Game name.PDXใ…คXRMANใ…คโ“
          +1 photos
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            A
            AbdullaYT
            Sep 26, 2022
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            Address: Dhaka

            Suspended account recovery information
            Uid-[protected]
            Server- BD
            Hack-shohel ff injector
            Level-61
            Name-2, , gamer, ff
            +1 photos
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              M
              Mehedi hasan Shuvo
              Sep 26, 2022
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              Address: Dhaka
              Website: Garena free fire

              Hello
              Dear garena team
              My free fire id was suspended.l only used
              Location hack application. Which is only
              Used for fun. I didn't know that this app is useless.i am really sorry.i didn't know that my free fire id will suspended for this reason. I request you to please unban my id and in future i will definitely not do any such mistake.
              Please please please give my id back., ...๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜ญ๐Ÿ˜ญ
              I am waiting...
              Id -- [protected]
              Id name -- TRAโ™กBAAPโ™กAYA
              Lavel--68
              Suspended 2 month ago
              +1 photos
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                B
                Bilal Bhangi
                Sep 26, 2022
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                Address: Kalkata

                Dear sir,
                please unban my Iโ€™d I use config file hack one time just for fun please unban my fre fire account Iโ€™d([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 15000INR its my old Iโ€™d I am also belong to a poor family please unban my free fire account please, please, ๐Ÿฅบ๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ˜ญ๐Ÿ˜ญ I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                โ€œโ€I LOVE FREE FIRE GIVE ME A CHANCEโ€โ€
                GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                PLEASE UNSUSPEND MY ACCOUNT

                โ›”LEVELโ“:66

                Name:๊งโ–ชแ’เธ„แŽฅstarเฟYT

                โ›”UIDโ“:[protected]

                โ›”Serverโ“:india

                โ›”Hackโ“:hacker baba hedshot apk
                +1 photos
                Sep 26, 2022
                Updated by Bilal Bhangi                 Dear sir,
                please unban my I’d I use config file hack one time just for fun please unban my fre fire account I’d([[protected]) once unbanned my free fire account in future I never used any hack I spend almost 15000INR its my old I’d I am also belong to a poor family please unban my free fire account please, please, ๐Ÿฅบ๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ˜ญ๐Ÿ˜ญ I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                “”I LOVE FREE FIRE GIVE ME A CHANCE””
                GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                PLEASE UNSUSPEND MY ACCOUNT

                โ›”LEVELโ“:66

                Name:๊งโ–ชแ’เธ„แŽฅstarเฟYT

                โ›”UIDโ“:[protected]

                โ›”Serverโ“:india

                โ›”Hackโ“:hacker baba hedshot apk
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                  S
                  Safik20
                  Sep 26, 2022
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                  Address: Dhaka
                  Website: Alex sujon 1m

                  Account details.
                  Uid.[protected].
                  Id level.57.
                  Hack.ff tools.
                  Sirver.Bangladesh.
                  Sep 26, 2022
                  Updated by Safik20                   Suspended Account recovery

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                    J
                    Junayed
                    Sep 26, 2022
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                    Address: Chattogram

                    โœ… Suspended Account Recovery Informationโฌ‡๏ธ

                    โ›”UIDโ“: [protected]

                    โ›”Serverโ“: Bangladesh

                    โ›”Hackโ“: Headshot injector

                    โ›”LEVELโ“: 68

                    โ›”Nameโ“: HH - JUNAYED
                    +1 photos
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                      B
                      Bilal Bhangi
                      Sep 26, 2022
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                      Suspended account Recovery information

                      Address: Kalkata
                      Website: Garenafreefire .com

                      Dear sir,
                      please unban my Iโ€™d I use config file hack one time just for fun please unban my fre fire account Iโ€™d([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 15000INR its my old Iโ€™d I am also belong to a poor family please unban my free fire account please, please, ๐Ÿฅบ๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ˜ญ๐Ÿ˜ญ I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                      โ€œโ€I LOVE FREE FIRE GIVE ME A CHANCEโ€โ€br...
                      +1 photos
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                      M
                      Md saiff vai
                      Sep 26, 2022
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                      Address: Dhaka,mymensingh

                      Hello Sir,
                      Ban id information:
                      UID:[protected]

                      GAME NAME:แดฌแดธแถœใ…คแ•แŽฏรฦ‘

                      LEVEL:62

                      BAN REASON: 3rd party hack apk submission

                      Sry sir...Sir please give me a last chance
                      Recover my account please...
                      +1 photos
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                        M
                        mdsakib46002
                        Sep 26, 2022
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                        Address: Gazipur,Sadar,Gazipur

                        โœ… Suspended Account Recovery Informationโฌ‡๏ธ

                        โ›”UIDโ“: [protected]

                        โ›”Serverโ“: Bangladesh

                        โ›”Hackโ“: Headshot File

                        โ›”LEVELโ“: 51

                        โ›”Nameโ“:GazipurTop_1
                        +1 photos
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                          N
                          najmaaktar
                          Sep 26, 2022
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                          Address: Dhaka

                          Suspended account recovery informatiomโฌ‡๏ธ

                          โ›”Uidโ“:[protected]

                          โ›”Serverโ“:Bangladesh

                          โ›”Hackโ“:ffh4x

                          โ›”Levelโ“:53

                          โ›”Nameโ“:ARใƒ„SสœษชsสœษชRเฟ่ฑก
                          +1 photos
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                            S
                            Safayet
                            Sep 26, 2022
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                            Address: Dhaka

                            โœ… Suspended Account Recovery Information

                            โ›”UIDโ“:[protected]
                            โ›”Serverโ“:bangladesh
                            โ›”Hackโ“:headshot
                            โ›”LEVELโ“:63
                            โ›”Nameโ“:แดนแดฟ_DeViLโ•ฐ_โ•ฏ
                            +1 photos
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                              A
                              Abid40
                              Sep 26, 2022
                              Mar 1, 2023
                              This thread was updated on Mar 1, 2023
                              Resolved
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                              Resolved

                              Address: Rajshahi
                              Website: www.google.com/search?q=free+fire+customer+service&oq=&aqs=chrome.4.69i177j35i39i362l7j69i59i450l5.-1j0j7&client=ms-android-xiaomi-rev1&sourceid=chrome-mobile&ie=UTF-8

                              โœ… Suspended Account Recovery Informationโฌ‡๏ธ

                              โ›”UID. โ“: [protected]

                              โ›”Serverโ“: Bangladesh

                              โ›”Hackโ“: headshot config file

                              โ›”LEVELโ“: 57

                              โ›”Nameโ“: UN ไนˆ GOD
                              +1 photos
                              Sep 27, 2022
                              Complaint marked as Resolved 
                              Dear Garena Hello, Free fire team Bangladesh -- My Free Fire Id was Ban Only Used hack user teammate๐Ÿฅบ๐Ÿฅบ๐Ÿฅบ๐Ÿฅบ๐Ÿฅบ๐Ÿฅบ๐Ÿฅบ๐Ÿฅบ๐Ÿฅบ๐Ÿฅบ๐Ÿฅบ๐Ÿฅบ๐Ÿฅบ๐Ÿฅบ๐Ÿฅบ๐Ÿฅบ๐Ÿฅบ๐Ÿฅบ๐Ÿฅบ๐Ÿฅบ Which is only used for Fun I Didn't Know Because Of This My Free Fire Id is Ban! Request You My Id be unbanned and in future I will not try to use any type of hack๐Ÿ’–๐Ÿฅน๐Ÿฅน๐Ÿฅบ๐Ÿฅบ My level 57 My uid : 2101950744 My Game name: UN ไนˆ GOD Thank you, #Garena team
                              View replies
                              Dear gareena Hello . Free fire team Bangladesh my free fire id was suspended. I don't no why i did not use any hack and third party apps please help me unband free fire my id. My free fire id[protected] level 77 and game id name CN MANISH. PLEASE GARENA I DID NOT USE ANY HACK BUT MY ACCOUNT HAS BEEN SUSPENDED WITHOUT ANY REASON. AND ALSO I HAVE DONE SO MANY DIAMONDS TOP UP IN MY ACCOUNT. THANK YOU GAREENA TEAM

                              Requesting for suspended account recovery - Comment #4076388 - Image #0
                              Requesting for suspended account recovery - Comment #4076388 - Image #1
                              Reply
                              PLEASE unban my account PLEASE I'm waiting my level 73 PLEASE PLEASE unban my account ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ...โ‡„

                              Requesting for suspended account recovery - Comment #4091267 - Image #0
                              Requesting for suspended account recovery - Comment #4091267 - Image #1
                              Reply
                              Please my I'd unben ricwet my leval 61

                              Requesting for suspended account recovery - Comment #4091268 - Image #0
                              Reply
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                                A
                                asrgaming321
                                Sep 26, 2022
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                                Address: Dhaka
                                Website: Dhaka

                                UID:[protected]
                                Hack : glitch file
                                Server:bangladesh
                                Level:64
                                Name:asr gamer
                                +2 photos
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                                  R
                                  Rabbivai
                                  Sep 26, 2022
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                                  Address: Dhaka

                                  โœ… Suspand Account Recovery Information โฌ‡๏ธ

                                  โ›” Uid โ“: [protected]

                                  โ›” Server โ“: BD

                                  โ›” Hack โ“: ff tools

                                  โ›” Level โ“: 46

                                  โ›” Name โ“: RABBI ยฎโ„ขโ„ขโ„ขโ„ขโ„ขโ„ข
                                  +1 photos
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                                    U
                                    utpal utpal
                                    Sep 26, 2022
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                                    Address: Daka

                                    โœ…Suspended Account Recovery Information โฌ‡

                                    โ›”UID : [protected]
                                    โ›”Sarver : Bangladesh
                                    โ›”Hack : ff tools
                                    โ›” Level : 72
                                    โ›”Game Name : YOUR OYON
                                    Gmail : [protected]@gmail.com
                                    +1 photos
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                                      S
                                      solman kl
                                      Sep 26, 2022
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                                      Address: Bangladesh dakha

                                      Dear Garena, My Free Fire Account has been suspended recently without any reason. i sware that i have not used any hack or third party application to cheat in game. my id is just suspended because of Game Turbo that is by default installed in our Mobile. it is basically a System Application.I Have Spent a lot of money on my account and there are a lot of on my id.please review my account once again and recover my account as soon as...
                                      +1 photos
                                      Sep 26, 2022
                                      Updated by solman kl                                       My id. [protected]

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