Claimed

Garena Complaints & Reviews

1
Updated: Dec 21, 2025
Complaints 12366
Resolved
810
Unresolved
11556
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 285

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
dinesh sabar
Aug 27, 2022
Report
Copy

Address: Odisha

Hello

Dear garena sir,

Account banned and mobile device banned. Hellow sir, my free fire game is suspended because i am using panel apk. Sorry sir i will never do like this. With respect, please unban my free fire game and my mobile device. Please i request you to unban my free fire game. Sorry sir it's my mistake to use panel apk and other apps. I am so sorry from my heart i will never use panel apk and other apps. Dear sir, please please, request you to unban my free fire game. Please unban my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id [protected] mi FF I'd [protected] I love free fire.

My player I'd, ᵖᵅᶢᵅˡㅤᴅɪɴᴇꜱʜ

My I'd, [protected]

My level, 68
Please give me one chance sir,
Please please 🙏🙏😭😭
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    GOKU GAMING
    Aug 27, 2022
    Report
    Copy

    I was logging my today and suddenly it showed I'd suspended . I have no use any hack or other things and I have invested in my account so pls unban my account it's my humble request

    Uid-[protected]
    [protected]@gmail.com
    Mobile-[protected]
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Dj Dani
      Aug 26, 2022
      Report
      Copy

      Please unban my id I use injecter and glich file hack just for fun time please unban my freefire account id [[protected]] once unbanned my freefire account in future i never use any hack i spend almost 25000INR+ its my old id i am also belong to a poor family please unban my freefire account plase. Pleat hope you unban my freefire account
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Dj Dani
        Aug 26, 2022
        Report
        Copy

        Hi garena,
        My account was suppended without any illegal activities.
        So please help me to unsuspend my I'd as soon as possible.
        Thanks you
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Aug 26, 2022
          Report
          Copy

          Address: Andhrapradesh visakhapatnam vizag

          Dear Garena free fire, .
          please unsuspended my I'd I use OB35 Paid config file one time just for fun please unban my fre fire account ɪ'ᴅ[protected] once unbanned my free fire account in future I never used any hack I spend almost 8, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNSUSPENED MY FREE FIRE ACCOUNT
          ""I LOVE FREE FIRE GIVE ME A CHANCE""
          GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
          PLEASE UNSUSPEND MY ACCOUNT
          ɴᴀᴍᴇ :ɪᴍㅤꜱɪɴɢʟᴇㅤ☯
          ꜱᴇʀᴠᴇʀ :ɪɴᴅɪᴀ
          ʜᴀᴄᴋ :ᴄᴏɴꜰɪɢ
          ᴄᴏɴᴛᴀᴄᴛ ᴜꜱ : [protected]
          ᴇᴍᴀɪʟ: ʟᴜᴄᴋyɴᴀʀᴇꜱʜ[protected]@ɢᴍᴀɪʟ

          My free fire I'd ban iam using auto headshot config file which is use for fun .
          I didn't because of this my free fire I'd ban . I request you my I'd unban and future I will be not such a mistake 😭😭😭😭😭😭😭😭😭😭😭😭 please sir/madam my favorite game or account please recovery
          Level:65
          I'm waiting 😭
          Thank you...🙏🙏🙏
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            samsurjaman
            Aug 26, 2022
            Report
            Copy

            Address: [email protected]
            Website: [email protected]

            How are you sir
            uid ID.. [protected] ID
            Game names..么TSツㅤSAMSUR Name..samsurjaman
            Email address..[protected]@gmail.com you hack.. Ff tools
            ID level.. 62
            Savar.. Bangladesh
            sir my ID is suspended.
            sorry sir.
            . sir my id Unbannd how sirmy id return sir How are you sir l used the hack foe free please return my ID sir. l will never make such a mistake again sir !! Hope you will return my ID verry soon.. [protected] ID 么TSツㅤSAMSUR sir sorry sir free fire unbannd game sir
            +1 photos
            Aug 26, 2022
            Updated by samsurjaman
            How are you sir
            uid ID.. [protected] ID
            Game names..么TSツㅤSAMSUR Name..samsurjaman
            Email address..[protected]@gmail.com you hack.. Ff tools
            ID level.. 62
            Savar.. Bangladesh
            sir my ID is suspended.
            sorry sir.
            . sir my id Unbannd how sirmy id return sir How are you sir l used the hack foe free please return my ID sir. l will never make such a mistake again sir !! Hope you will return my ID verry soon.. [protected] ID 么TSツㅤSAMSUR sir sorry sir free fire unbannd game sir

            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              I
              Imran Munir
              Aug 26, 2022
              Report
              Copy

              Address: Bashir town bahawalpur, Pakistan

              Dear,
              Garena free fire team,
              I am your old player i am play free fire is started in 2019 and atmost this is very money invest in this id i am not use any kind of thing that you dont allow me but i am tell you i am only apply the youtube channel "Mozammel Dadu "config for increase sensitivity but i am don, t know this youtuber give config is full of hack than my id has been suspended in 3 to 5 months my id has been suspended please unbanned my id i promise i am never use any kind of hack i am belongs to poor family
              Than he is very difficult to top up money in game i am invest money in free atmost 20000 to 30000 pkr in free fire
              Please unbanned my id next you dont give any complaints to my id i am leave all the things in my device delete this config and i am change my device to play better free fire game experience
              Id name :- ꧁༺RUOK-999۞꧂
              Uid :- [protected]
              Region :- Pakistan
              Level :- 63
              +2 photos
              Aug 26, 2022
              Updated by Imran Munir
              Email:- [protected]@gmail.com
              Aug 28, 2022
              Updated by Imran Munir
              Plzz fix this issue plzz unbanned my id i am never use it any kind of config
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Neel bhatt
                from Mahesana, Gujarat
                Aug 26, 2022
                Resolved
                Report
                Copy
                Resolved

                HELLO FREE FIRE TEAM
                MY FREE FIRE ID ISN'T NOT OPENING SOME DAYS I THINK THERE ARE TECHNICAL ISSUE AND I DO NOT TOP UP ANY AMOUNT ON MY FF ID
                MY FREE FIRE ID :[protected]
                PLEASE REVIEW AND SOLVE THE PROBLEM

                I am giving proof from your website I was not using hack my friends was reporting me because they wanted to ban my I'd so please take an action against this and unban my I'd I would like to thank for unban my I'd in advanced I wish you can understand my problem. I am providing a proof from your website I have attached it in file see it sir.

                Sir I want to make my video of free fire on YouTube I want to upload because of your misunderstanding my I'd is suspended so please open it so I can further upload my YouTube video

                My YouTube channel name :- sportexx gamer

                Please understand my problem and unban my I'd ok thanks for it .

                Nice to meet you 🙂

                My uid :[protected]
                My account name :- DS⚠️NEEL☂️
                My gamil :- [protected]@gmail.com

                THANK YOU...
                +1 photos
                Aug 26, 2022
                Complaint marked as Resolved 
                Please unban my free fire id it has been suspended 23 days before there is no perfect proof with the company that i have used hack this is feak so please unban my I'd I haven't used hack my friends just reported for fun in custom and free fire garena thought that i was using hack and they suspended my I'd so request to company that they should unban my I'd My uid :- 840197637 Game name :- DS⚠️NEEL☂️ My phone number :- 9318228047 My gamil used in free fire :- [email protected] Thank you...
                Aug 26, 2022
                Updated by Neel bhatt
                Please unban my free fire id it has been suspended 23 days before there is no perfect proof with the company that i have used hack this is feak so please unban my I'd I haven't used hack my friends just reported for fun in custom and free fire garena thought that i was using hack and they suspended my I'd so request to company that they should unban my I'd

                My uid :[protected]
                Game name :- DS⚠️NEEL☂️
                My phone number :- [protected]
                My gamil used in free fire :- [protected]@gmail.com

                Thank you...

                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Ɓ
                  ƁᴀƊ..Ɓᴏƴ_Ƴᴛ
                  Aug 26, 2022
                  Report
                  Copy

                  Address: Idont no

                  Garena free fire suspended my free fire account
                  My in game uid [protected]
                  My in game name ƁᴀƊ..Ɓᴏƴ_Ƴᴛ

                  Unban my I'd
                  +1 photos
                  Aug 26, 2022
                  Updated by ƁᴀƊ..Ɓᴏƴ_Ƴᴛ
                  Please unban my account I'm not used any third party apps
                  Aug 29, 2022
                  Updated by ƁᴀƊ..Ɓᴏƴ_Ƴᴛ
                  I spent so much money
                  Aug 29, 2022
                  Updated by ƁᴀƊ..Ɓᴏƴ_Ƴᴛ
                  Garena team could you please unsuspend my account
                  I spent so much money
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    ramlakhan prajapati
                    Aug 26, 2022
                    Report
                    Copy

                    Dear Garena customer service Officer
                    I gave my id to my friend and he accediently used skin tool in my id by which I am getting the message of I'd suspend when I am logging im my account Sir I accept my mistake and I am taking guarantee that this kind of abnormal behaviour will not be seen in my account in future
                    Sir please please 🙏🙏🙏🥺🙏🙏🙏🙏 Unsuspend my ID I want to play this game I have gave my 2 year effort in it sir please 🙏🙏 unsuspend my account

                    Sir please don't ignor this
                    Your survivor,
                    UL✓NITESH
                    ID:-[protected]
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rupchan Badsha
                      Aug 26, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Ff garena Singapore

                      Hello garena my ff I'd [protected] banded I'm no using any hack any apps I don't know any reason my I'd suspended but why please unbanned my I'd I'm requesting you have no unbanned my ff I'd otherwise I'm susaited garena please help
                      +1 photos
                      Aug 26, 2022
                      Complaint marked as Resolved 
                      Please resolve any idea
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Malik Mehran
                        Aug 26, 2022
                        Report
                        Copy

                        Please unban my I'd I am not using hack or glitch I'd [protected] game name afid malik
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          O
                          OM YT
                          Aug 26, 2022
                          Report
                          Copy

                          Address: SINGHAPORE

                          Dear Garenafree fire, .
                          please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[[protected]]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                          ""I LOVE FREE FIRE GIVE ME A CHANCE""
                          GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                          PLEASE UNSUSPEND MY ACCOUNT
                          Uid:[[protected]]
                          In game name: 🌺ITZ OM
                          Level:58
                          Email [[protected]@gmail.com
                          I'm waiting 😭
                          Thank you...🙏🙏🙏
                          +1 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            siben barman
                            Aug 26, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: [email protected]

                            TEAM FREE FIRE

                            My ID Was Suspended When Was Playing The Game, my game id is in India server I am not getting how to apply in india server for unban my id, I Haven't Done Anything Wrong And Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, if by chance I will have done but one mistake can not suspend my id give me a chance I will never do any hack in future, This Is My Humble Request To Free Fire Team To Unban My Account

                            Player Name :-ⓣⓔⓓⓨ⚔
                            UID-[protected]

                            Server-India

                            Level-58
                            +1 photos
                            Aug 27, 2022
                            Complaint marked as Resolved 
                            TEAM FREE FIRE My ID Was Suspended When Was Playing The Game, my game id is in India server I am not getting how to apply in india server for unban my id, I Haven't Done Anything Wrong And Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, if by chance I will have done but one mistake can not suspend my id give me a chance I will never do any hack in future, This Is My Humble Request To Free Fire Team To Unban My Account Player Name :-ⓣⓔⓓⓨ⚔ UID-2192822006 Server-India Level-58
                            Aug 26, 2022
                            Updated by siben barman
                            TEAM FREE FIRE

                            My ID Was Suspended When Was Playing The Game, my game id is in India server I am not getting how to apply in india server for unban my id, I Haven't Done Anything Wrong And Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, if by chance I will have done but one mistake can not suspend my id give me a chance I will never do any hack in future, This Is My Humble Request To Free Fire Team To Unban My Account

                            Player Name :-ⓣⓔⓓⓨ⚔
                            UID-[protected]

                            Server-India

                            Level-58
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              GANGSTER亗FF.
                              Aug 26, 2022
                              Report
                              Copy

                              Address: Yamunanagar, Jagadhri, near HEC College

                              Hello Garena Team
                              I am from Haryana. My name is Karan. My Free Fire account was suspended. I used an app - FFF SKINS BUNDLE. I didn't know that using the app would suspend my Free Fire ID. please forgive me I will never use any app or hack in the future. Please cancel my Free Fire ID suspension. I honestly play free fire once you unsuspend my free fire account. I have a humble request to you. please unsuspend my free fire account
                              Game name - GANGSTER亗FF.
                              Uid - [protected]
                              +3 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sushil Bagari
                                Aug 26, 2022
                                Report
                                Copy

                                Address: [email protected]

                                My real name:- sushil
                                In game name:- dehcetyf
                                UID:- [protected]
                                My account has been ban because there you got some ubnormal activities but i don't use any kind of thing which Garena not allow me but by mistake may be this happens I am sorry please unban my account i promise you will Never use any kind of That thing which Garena Not allow but Now Please Give me back my I'd please ...
                                Thanks
                                +1 photos
                                Aug 26, 2022
                                Updated by Sushil Bagari
                                My real name:- sushil
                                In game name:- dehcetyf
                                UID:- [protected]
                                My account has been ban because there you got some ubnormal activities but i don't use any kind of thing which Garena not allow me but by mistake may be this happens I am sorry please unban my account i promise you will Never use any kind of That thing which Garena Not allow but Now Please Give me back my I'd please ...
                                Thanks
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Y
                                  YUSUFGaming
                                  Aug 26, 2022
                                  Report
                                  Copy

                                  Address: 316 Hudco colony Chalisgaon road, Near shifa hospital
                                  Website: www.consumercomplaints.in/new_complaint

                                  Hello garena pelease id unban
                                  My uid [protected]
                                  Please id unban
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Abu Sayeed Tanveer
                                    Aug 26, 2022
                                    Report
                                    Copy

                                    TEAM FREE FIRE INDIA

                                    My id was suspended when I was playing The game. I Haven't done any thing wrong And I Am shear That I have Followed your Rule of conduct And I am sure That By Mistake You Have suspended My Account For No Valid Reason. This is My Humble Request To Free Fire Team To Unban
                                    My Account

                                    Player Name:-PG-MACAO7
                                    ID:-[protected]
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      GANGSTER亗FF.
                                      Aug 26, 2022
                                      Report
                                      Copy

                                      Address: My addres - yamunanagar , Jagadhri , near HEC college

                                      Hello Garena Team
                                      I am from Haryana. My name is Karan. My Free Fire account was suspended. I used an app - FFF SKINS BUNDLE. I didn't know that using the app would suspend my Free Fire ID. please forgive me I will never use any app or hack in the future. Please cancel my Free Fire ID suspension. I honestly play free fire once you unsuspend my free fire account. I have a humble request to you. please unsuspend my free fire account
                                      In game name - GANGSTER亗FF.
                                      Game uid - [protected]
                                      +2 photos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        F
                                        Aug 26, 2022
                                        Report
                                        Copy

                                        Address: Ranchi Jharkhand India
                                        Website: Free fire account suspended

                                        I used a skin app that app was hacked in my id by mistake i apologize for the mistake please unsuspend my id
                                        My I'd [protected]
                                        +1 photos
                                        Helpful
                                        2 other people found this review helpful
                                        2 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit