Claimed

Garena Complaints & Reviews

1
Updated: Apr 5, 2026
Complaints 12390
Resolved
811
Unresolved
11579
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 291

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
Tech Trackle
Aug 23, 2022
Report
Copy

Address: varanasi

My Free Fire I'd Ban I Only Used Skin Tool Application Which Is Only Used For Fun I Didn't Know Because Of This My Free Fire I'd Ban I Request You My I'd be unbanned and in future I will not do any such mistake

My free fire id - [protected]

Thank you.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Md Bhai
    Aug 23, 2022
    Report
    Copy

    Address: chattagram
    Website: Unben ff id

    Dear Sir, I am Sorry for Using Hacks on free fire. I assure you that I will never Use this type of Hacks again on my Free Fire I'd . It's my mistake that I Use Hacks on my Free Fire I'd for that I am really apologize I request you to Unbanned My Device. I shell be very Thankful to You.
    I am really very very sorry.😭 I didn't understand what to do now, i love Free Fire, i want to play it sir/mam.

    FF NAME : Itz〆NASIR㉺࿐

    FF ID:[[protected]]
    Device Name : Infinix S5 Lite
    Device IMEI Number :redmi note 11

    I will never do that after today.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      T
      Tech Trackle
      Aug 23, 2022
      Report
      Copy

      Address: varanasi

      I did not use Hack. Please return my account.

      Free Fire UID: [protected]

      Game Name: *RonnieBhai*
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Md Bhai
        Aug 23, 2022
        Report
        Copy

        Address: chattagram Bangladesh

        I'm sorry Garina Freefire because I played using hack so my id is suspended i will not use hack again in future please unband my id
        my uid [[protected]]
        Aug 23, 2022
        Updated by Md Bhai
        I'm sorry Garina Freefire because I played using hack so my id is suspended i will not use hack again in future please unband my id
        my uid [[protected]]

        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Parmarsagar
          from Kapadvanj, Gujarat
          Aug 23, 2022
          Resolved
          Report
          Copy
          Resolved

          Address: singapur
          Website: free fire support

          Hello,
          TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

          Player Name :- Տ₦ㅤܔㅤबƝƝᎪ

          ID:[protected]
          Sep 7, 2022
          Complaint marked as Resolved 
          Title Dear Garena Team, I am a free fire player, I am 13+ years old. And I've been playing Free Fire for two and a half years. But the gameplay I used to play with Free Fire ID has now been suspended. My Free Fire ID was created with a Facebook account. But without my permission a hacker hacked my Facebook ID then logged in free fire and used head shot hack. Maybe that's why my free fire id has been suspended. My sincere request to you, Garina Team, Please unsuspended my free fire id. My Free Fire id-738643103 Game Name-  Տ₦ㅤܔㅤबƝƝᎪ Thank You Garena Team
          Aug 23, 2022
          Updated by Parmarsagar
          MY ID PLZ

          Helpful
          2 other people found this review helpful
          2 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Md Bhai
            Aug 23, 2022
            Report
            Copy

            Address: Bangladesh chattagram

            Sorry Garina Freefire because I played using hack so my id is suspended i will not use hack again in future please unband my id
            my uid [[protected]]
            Aug 23, 2022
            Updated by Md Bhai
            Sorry Garina Freefire because I played using hack so my id is suspended i will not use hack again in future please unband my id
            my uid [[protected]]

            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Ashu..121
              from Dalsinghsarai, Bihar
              Aug 23, 2022
              Report
              Copy

              Address: 1 FUSIONOPOLIS PLACE, 17-10, GALAXIS, Singapore
              Website: [email protected]

              Mera id suspended ho gya qki mere ek chhota bachha ne kuchh galat app lod kr ff game playing kr rha tha jiske karn id suspend ho gya / so u can help me sir plz my id unsuspended plz
              I'd name - Ashu..121
              Uid no[protected]
              Plz sir 🙏
              I am not English man but trying writing a word -
              My I'd is suspended because I am use wrong app 3rd party one more time plz unsuspended my I'd
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Vivek nnnn
                from Ghaziabad, Uttar Pradesh
                Aug 23, 2022
                Report
                Copy

                Address: Sai enclave chipiyana g.b. nagar

                I did not use Heck. Please return my account.

                Free Fire UID: [protected]

                Game Name: Team᭄ᴍᴀꜰɪᴀ❤
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Aditya kumar001
                  from Shahjahanpur, Uttar Pradesh
                  Aug 23, 2022
                  Report
                  Copy

                  Address: Workzai up

                  Hi garena freefire i am from india,
                  I am play freefire more than 2 year's, and my game level is 68 and 12824 likes, so i am talk to suspend my freefire account on June on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[protected], game name=Tm komal❤
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Krisna roy
                    Aug 23, 2022
                    Report
                    Copy

                    Address: [email protected]

                    Hi garena freefire i am from Bangladesh.
                    I am played freefire more than 3 year's, and my ID level is 77 and 25000+ likes, so i am talking about suspended freefire account.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so is my money wasted? And was also uploading freefire gameplay videos on my youtube channel.. And i am playing with high ping because very much network problem ...
                    Uid.[protected]
                    Nam.krisnaroy47
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      U
                      Uvi @# bhai
                      Aug 23, 2022
                      Report
                      Copy

                      Hi garena team my account was suspended for no reasons to prove that my account and uid using hacks or abnormal activities in my account
                      So i request to team garena to unsuspend my account
                      My uid :- [protected]
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Axtyt21
                        Aug 23, 2022
                        Mar 26, 2024
                        This thread was updated on Mar 26, 2024
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 26, 26
                        Website: garenafreefire-ssa.zendesk.com/hc/en-us?return_to=%2Fhc%2Frequests

                        When will my free fire id be unbanned
                        please sir tell the time
                        i will do no wrong with free fire
                        Please sir unban my free fire Id

                        Hello Dear Garena Free FIR..
                        Please unban my free fire I'd I use hack injector just for fun please unban my free fire account once unbanned my free fire account in future I never used any hack I spend almost Rs 10000, 40, it's my habby Id I am also belong to poor family please unban free fire account please please 🙏🙏😭😭I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                        "I LOVE FREE FIRE GIVE ME A CHANCE"
                        GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND ANY HACK
                        PLEASE UNSUSPENDED MY ACCOUNT
                        Uid [protected]
                        In game name AXT PRITI
                        level 65
                        Email [protected]@gmail.com
                        I'm waiting
                        Thank you 🙏
                        please sir tell me when will you unban my id
                        please sir tell the time
                        Please sir will not use hack anymore please sir unban
                        Aug 24, 2022
                        Complaint marked as Resolved 
                        when will my free fire id be unbanned please sir tell the time i will do no wrong with free fire Please sir unban my free fire Id Hello Dear Garena Free FIR.. Please unban my free fire I'd I use hack injector just for fun please unban my free fire account once unbanned my free fire account in future I never used any hack I spend almost Rs 10000, 40, it's my habby Id I am also belong to poor family please unban free fire account please please 🙏🙏😭😭I HOPE YOU UNBAN MY FREE FIRE ACCOUNT "I LOVE FREE FIRE GIVE ME A CHANCE" GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND ANY HACK PLEASE UNSUSPENDED MY ACCOUNT Uid 1662268946 In game name AXT PRITI level 65 Email [email protected] I'm waiting Thank you 🙏 please sir tell me when will you unban my id please sir tell the time Please sir will not use hack anymore please sir unban
                        My real name :-Amrit
                        In game name :-ⓋᎪᴍʀɪᴛᶠá¶
                        Uid:- [protected]

                        My Account  has been suspended because there you got some abnormal activities. I have use config file play one custom because my friend abuse you are call me bot that why I use config file.garena you check my history matches one custom match half round play use config file . i am normal player check my history.i invest lot of money please garena recover my I'd please. i am sorry please unban my account.I have invested lot of money. Any kind of that things which garena not allow but please give my I'd back please.god
                        God forgive one chance. Please garena   one chance  to give my I'd unsuspended 🙏 ..
                        Thank you
                        My id suspended please recover iam nothing do any hack so please regards
                        to review my my id uid[protected]
                        my id name jeery ff please recover my id thank you
                        Jeeryff's reply, Mar 26, 2024
                        Please solve my request
                        Helpful
                        6 other people found this review helpful
                        6 found this helpful
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          9
                          9068232255
                          Aug 23, 2022
                          Report
                          Copy

                          Address: [email protected]

                          MY Name . Mohammed sundar
                          My in game name . Lokeshn
                          GAME UID . [protected]
                          My Account has been ban Because there you got abnormal activity But I have use any kind thing
                          is glitch file which garena garena not allow me but buy mistake may happen I am sorry plz unban my Account I promise you i will Never use Any kind of that thing which Garena Not Allow but now please Give Me Back My id please...
                          Plz help... [protected] 😭😭😭😓😓😓😭😓 Plz
                          Aug 23, 2022
                          Updated by 9068232255
                          Greena Free fire ID suspend Please 😓😓😓😓😭😭😭😭 Sundar 😓😓😓😭😭😭 [protected] Please 😓😓👏👏👏 Please 🙏🙏
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Permeshwar Gadri
                            Aug 23, 2022
                            Report
                            Copy

                            Address: Rajshtan

                            My ff aaccund devgeming.ff
                            My I'd [protected]
                            My I'd has been suspended know meri hellp karo syrup in brothers
                            My I'd give me back 😔😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭
                            Aug 23, 2022
                            Updated by Permeshwar Gadri
                            My ff aaccund devgeming.ff
                            My I'd has been suspended know meri hellp karo sir please unsasfend kardo pliz sir please unsasfend kardo pliz sir please aagese koi galti nhi karuga Sir 😭 my ff b my I'd [protected]
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              T
                              Team Spirit
                              Aug 23, 2022
                              Report
                              Copy

                              Address: Singaporean
                              Website: Garena Free Fire

                              Dear garena please unban my Id once after that I wish not use any third party app My uid [protected]
                              My uid [protected]
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Skkorbon Skkorbon
                                Aug 23, 2022
                                Report
                                Copy

                                Address: Skkorbon
                                Website: Skkorbon

                                Dear Garenafree fire, . please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd[[[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 13.000 INR its my old I'd I am also belong to a poor family please unban my free fire account please,

                                please,

                                I HOPE YOU

                                UNBAN MY FREE FIRE ACCOUNT ""I LOVE FREE FIRE GIVE ME A CHANCE"" GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE

                                PLEASE UNSUSPEND MY ACCOUNT

                                Uid:[[protected]]

                                In game name:

                                MR PSYCHO❤️

                                Level:65

                                Email [skkor786bon]@gmail.com]

                                I'm waiting

                                Thank you...
                                Aug 23, 2022
                                Updated by Skkorbon Skkorbon
                                Dear Garenafree fire, . please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd[[[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 13.000 INR its my old I'd I am also belong to a poor family please unban my free fire account please,

                                please,

                                I HOPE YOU

                                UNBAN MY FREE FIRE ACCOUNT ""I LOVE FREE FIRE GIVE ME A CHANCE"" GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE

                                PLEASE UNSUSPEND MY ACCOUNT

                                Uid:[[protected]]

                                In game name:

                                MR PSYCHO❤️

                                Level:65

                                Email [skkor786bon]@gmail.com]

                                I'm waiting

                                Thank you...
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  T
                                  Tech Trackle
                                  Aug 23, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: varanasi

                                  Hi garena freefire max i am from india,
                                  I am play freefire more than 2 year's, and my game level is 56 and 2000+ likes, so i am talk to suspend my freefire max account on 22nd august on evening.. But i am don't use any hack And i am purchasing many items on my account so my money is wasted? And i am also upload freefire max gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire max account but i am not use any hack to unsuspend my freefire max account when garena give me my freefire max account when i am starting to play freefire otherwise i am not playing freefire max so please point this and solve this problem and i am sure to i am don't use any hack.
                                  Game i'd= [protected]
                                  Nick name - *RonnieBhai*
                                  Aug 25, 2022
                                  Complaint marked as Resolved 
                                  Hello Dear Garena Team, My account has been suspended. First time using hake on my account and it was for fun. I promise for the second time that I will never use any kind of hack.I am a good player and have a lot of bundle collection gun collection in my account. I spend a lot of money to take the event of the game. I spent more than 50000+ Gold in my account in India because I like to complete gun collection and bundle collection events. I am a good family boy. Hope you guys help me to unsuspend my id.Garena free fire head office team, I humbly request you to help me to unsuspend my id. U id- (1761536055) Game name - *RonnieBhai*
                                  Aug 25, 2022
                                  Updated by Tech Trackle
                                  My Free Fire Account not Unsuspended 😭🙏🙏🙏

                                  Hi garena freefire max i am from india,
                                  I am play freefire more than 2 year's, and my game level is 66 and 10762+ likes, so i am talk to suspend my freefire max account on 18 nd august on evening.. But i am don't use any hack And i am purchasing many items on my account so my money is wasted? And i am also upload freefire max gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire max account but i am not use any hack to unsuspend my freefire max account when garena give me my freefire max account when i am starting to play freefire otherwise i am not playing freefire max so please point this and solve this problem and i am sure to i am don't use any hack.
                                  Game i'd= [protected]
                                  Nick name - Demon99iq
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    F
                                    Farabi Islam Tanvi
                                    Aug 23, 2022
                                    Report
                                    Copy

                                    I don’t use any hack or anything. Why garena suspended my id? Why? Please back my id.
                                    Uid: [protected]
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Akash.ab
                                      from Agra, Uttar Pradesh
                                      Aug 23, 2022
                                      Report
                                      Copy

                                      Address: Agra
                                      Website: Consumercomplaints.on

                                      Please unbanned my Free Fire ID
                                      I'm using the VIP sawom injector Application
                                      So my Free Fire ID has been suspended
                                      I'm waiting for your reply
                                      UID [protected]
                                      Name Ꭰᴇᴠɪʟ★ᴀкᴀsн࿐
                                      Helpful
                                      5 other people found this review helpful
                                      5 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Shivamdudhe55
                                        Aug 23, 2022
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: yavatmal,maharastra,india

                                        Hello garena free fire account suspend my old id please unban my id my friend hacked use of my id my uid:[protected]
                                        Feb 5, 2023
                                        Complaint marked as Resolved 
                                        Helpful
                                        3 other people found this review helpful
                                        3 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit