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Garena Complaints & Reviews

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Updated: Apr 5, 2026
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Garena reviews & complaints page 299

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J
Joganpanigrahi
Aug 16, 2022
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Address: Berhampur

I can't log into Garena. What shall I do?

I encountered problems when top up Garena shells. What shall I do?

I used Garena shells to buy items, the shells are deducted but items did not appear in my account. What shall I do?
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    K
    KMR gaming official
    Aug 16, 2022
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    Address: Singapore
    Website: www.freefiredimonds.com

    I want refund my money 800₹ hundred
    I have top up from gamekharido. In payment is successful but they are not giving me diamonds💎
    Pytem no [protected]
    Email id [protected]@gmail.com
    Free fire id [protected]
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      S
      SimônDc33
      Aug 16, 2022
      Resolved
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      Resolved

      Address: 1 FUSIONOPOLIS PLACE, PLACE 17-10, GALAXIS SINGAPORE
      Website: www.garena.sgff.garena.com

      Dear Garena Freefire I have been a long time player which I don't deserve to be treated like this I have never use any malicious application on my Freefire suddenly I got ban for no reason you can check my game play I have not disregard any rule
      UID: [protected]
      Name: SimônDc33
      Please I need to get response so I will know if I'm to move on with this game or not i love Freefire and I can sworn I have never hack or use cheat on it. Please I need my account back I have been crying since last night until I searched for a video on how to get my FF account back now I'm here I need your help 😥🙏🙏.
      Aug 16, 2022
      Complaint marked as Resolved 
      I have been waiting for 7hours now and it seems my complain and trustfulness doesn't mean anything to them I have not received a call or email please I need my account back I don't to be treated like this Name: SimônDc33 UID: 6404393379
      Aug 19, 2022
      Updated by SimônDc33
      I have been waiting for 5 days now since I made my complain and still get no good response I have explained I didn't use any malicious things on my free fire it seems they don't care I will leave the game if I don't get a good report I have waited for long this game has help me fight some many depression that I have faced now I still get my account suspended for almost a week no report. Garena Freefire you don't have to treat old servers like this it really hurt most o[censored]s have spend money on it I constantly download new update
      Please I need my account back
      UID: [protected]
      Name: SimônDc33
      🙏🙏🙏🙏😥

      Aug 24, 2022
      Updated by SimônDc33
      It been 1 week and I have seen any reports about my account when I didn't use any other 3rd party in my FF account I think I should give up on complaining this sad but I need to leave the game after spending a lot on it and still my account got suspended for no reason this game treat people badly when they didn't do anything I recommend as a bad game I will never advice anyone one to download this game it seems the organization don't read old users comment but instead ban them just for fun I still need my account back
      ID: [protected]
      SimônDc33
      Dear Garena Freefire I have been a long time player which I don't deserve to be treated like this I have never use any malicious application on my Freefire suddenly I got ban for no reason you can check my game play I have not disregard any rule
      UID: [protected]
      Name: •BAD_DUNNA•°
      Please I need to get response so I will know if I'm to move on with this game or not i love Freefire and I can sworn I have never hack or use cheat on it. Please I need my account back I have been crying since last night until I searched for a video on how to get my FF account back now I'm here I need your help 😥🙏🙏.
      ID ABHISHEK ID suspend
      ABHISHEK ID SUSPEND [protected]😥😥😥😥😥😥😥😥ðŸ�... please meri ID band ho gai na
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        L
        LKG¤TOXI'C
        from Mumbai, Maharashtra
        Aug 15, 2022
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        Address: Koparkhairane

        Hallo garena free fire account suspen my old id please unband my id my friend hackd use of my id my uid: [protected]
        Game name: LKG¤TOXI'C
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          R
          RG!Thir
          Aug 15, 2022
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          Address: 567 sector 18 Koparkhirane Navi Mumbai Maharashtra India

          Hello sir Dear Garenafree fire, .
          please unban my I'd I use config file hack one time just for fun please unban my fre fire account once unbanned my free fire account in future I never used any hack its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
          ""I LOVE FREE FIRE GIVE ME A CHANCE""
          GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
          PLEASE UNSUSPEND MY ACCOUNT
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            S
            Suresh Dewar
            Aug 15, 2022
            Resolved
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            Resolved

            Address: Chathighard

            Garena Free Fire — Free Fire Id Unban / Suspended
            Dear Garena
            My id is suspended, i swer i don’t use any hack or anything, i always followed your rules, but why my id is suspended? I request to you please unsuspende my id.
            Player Name : MR-PIN2-YT
            Uid : [protected]
            region : India
            I'm waiting for your reply
            Thanks to Garena Team...
            Aug 16, 2022
            Complaint marked as Resolved 
            Hello sir mera Facebook Pahle block ho gya tha fir thik hone ke baad I'd suspended bata raha h mera I'd 71 level ka h mene ak file use kiya tha i am sorry sir please resolved my account sir trus me garena your rules follow me team' garena ..
            Last 😭😭 chance please garena my I'd dedo sir
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              S
              SearchX Gamer
              Aug 15, 2022
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              Please unsuspend my I'd please 🙏 i am waiting

              Thanks for support 😊
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                G
                Galaxy J2 Sm-J200G
                Aug 15, 2022
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                Address: [email protected]

                Mo.[protected]
                Uid.[protected]
                My using config file head shot my I'd suspended Gareena free fire ban
                Plz unban my I'd Gareena
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                  D
                  dipu005
                  Aug 15, 2022
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                  Hi garena freefire i am from india,
                  I am play freefire more than 2 year's, and my game level is 70 so i am talk to suspend my freefire account. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hac
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                    A
                    Al-Amin
                    Aug 15, 2022
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                    Hello sir

                    Sir I realized my mistake In my account before was closed Once or twice I also used the hack I promise you now I will never use a hack again If you do then you me I will accept to get the head that will punish One last chance I love the game Next time if I use any hack then you ban my mobile device too Then I will have no objection please sir return the id like this time

                    My UID[protected]

                    My Lavel 77

                    In-game Name ᵂᴳARIYAN.FF

                    My contact email [protected]@gmail.com

                    Please help me

                    Thank you sir and mam
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                      T
                      Tapas bagdi
                      Aug 14, 2022
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                      Address: West Bengal

                      Hello

                      TEAM FREE FIRE

                      I have used injector apk for fun
                      i have anything I'm wrong and i understand
                      but Suspended my account for not any valid worning please unbanned my account as soon as possible please

                      my charecter id.[protected]
                      my account name. (•‿•)হটাৎ⁹⁹

                      thankyou so much...
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                        C
                        Chandanswain
                        from Cuttack, Odisha
                        Aug 14, 2022
                        Resolved
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                        Resolved

                        Address: Niali Nuagaon

                        Hello Garena,
                        Hello Sir, my name is om. I'm using free fire have been last 3 YEARS, my account has been suspended
                        One of my friend hack my account and use hack in my id and play when I know about this I changed my account password but my id will suspend.
                        Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account is, GG NOTAXID

                        Please give me my last chance... I Love Free Fire...
                        Please give me a last chance sir,

                        Nickname
                        GG NOTAXID✪
                        user ID([[protected]])

                        Please sir, extremely sorry, , please give my I'd sir🥺. Please last and final chance 🥺, . Trust me sir🙏🙏🙏🙏🙏🙏🙏🙏ðŸ�... VERY SORRY SIR, last chance 🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺... iam say true🥺🥺🥺🥺
                        Aug 14, 2022
                        Complaint marked as Resolved 
                        I leave free fire
                        Aug 14, 2022
                        Updated by Chandanswain
                        Hello Garena,
                        Hello Sir, my name is om. I'm using free fire have been last 3 YEARS, my account has been suspended
                        One of my friend hack my account and use hack in my id and play when I know about this I changed my account password but my id will suspend.
                        Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account is, GG NOTAXID

                        Please give me my last chance... I Love Free Fire...
                        Please give me a last chance sir,

                        Nickname
                        GG NOTAXID✪
                        user ID([[protected]])

                        Please sir, extremely sorry, , please give my I'd sir🥺. Please last and final chance 🥺, . Trust me sir🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏�...⇄ VERY SORRY SIR, last chance 🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺 iam say true🥺🥺🥺🥺
                        Please unsuspend my id
                        My id [protected]
                        User name ss sibu
                        Please garena give me one chance. I always follow your rules.
                        When you are not unsuspend my id so i am quite free fire. Please unsuspend my id. Helo sir sorry but please unsuspend my id. I always follow your rules. I have never used hacked. Please unsuspend my id.
                        My uid [protected]
                        User name ss sibu
                        Level 56
                        Please unsuspend my id
                        Uid [protected]
                        User name ss sibu

                        One my friend are used hacked on my id without my permission so iam change my password. But my id are suspend. Please help. Give me one chance. I am a good boy. I always follow your rules. Please unsuspend my id

                        Thanks
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                          M
                          Md. Raihan
                          Aug 14, 2022
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                          Address: Laxmipur

                          I'm sorry Garina Freefire because I played using hack so my id is suspended i will not use hack again in future please unband my id
                          my uid [[protected]]
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                            A
                            Al-Amin
                            Aug 14, 2022
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                            Dear Garena I am Playing Free Fire since 4 years my account has been banned without any reason as i have used Config file Bat no headshot application which I request to review my ID and once If I Found Guilty are able to punish or charge me please reply me back my account 🙏🙏:
                            My Real Name- Al-Amin
                            My In game Name - ᵂᴳARIYAN.FF
                            My UID :[protected]
                            My Phone No [protected]
                            My Gmail [protected]@gmail.com
                            Please please please please please please
                            Please help me please reply me please please
                            Back my account Back my account
                            Thank you Sir Have A Great Day Ahead THANK YOU
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                              D
                              Devil2422
                              from Ranchi, Jharkhand
                              Aug 14, 2022
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                              Address: Dwarikapuri road no.10, Lower Chutia,Ranchi

                              Dear sir/mam
                              Please try to understand my problem, my free fire id is created with my Facebook id.
                              And some hacker has hacked my Facebook account, and play with third party app for headshot . Then you only say what can i do in such conditions.
                              I never played my id with any headshot hack.
                              Please garena sincere team help me sir/ mam .

                              Please try to understand my problem, and unsuspend my id.

                              Hope you understand my problem and unsuspend my free fire id in small period of time.

                              My free fire uid :- [protected]
                              My free fire account name :- ᯤ⁹⁹⁹⁺ᴳᵒᵈŦĦ☯Ř
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                                F
                                Farabi Islam Tanvi
                                Aug 14, 2022
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                                Hi Garena Team

                                I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.

                                Free Fire ID: [protected]
                                Free Fire Username: FX3N TIKTOK
                                Region : Bangladesh
                                Thanks To Garena Team
                                My Email.
                                [protected]@gmail.com
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                                  B
                                  Bhabani2003
                                  from Balasore, Odisha
                                  Aug 14, 2022
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                                  Address: Singapore

                                  Hi garena freefire i am from india,
                                  I am play freefire more than 2 year's, and my game level is 57 and 4000+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack
                                  My real Name - sunit Kumar
                                  In game Name -ꢺยηɪⲧ ꨄ︎
                                  UID-[protected]
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                                    S
                                    Sinnu Baria
                                    Aug 14, 2022
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                                    Address: gujrat

                                    Dear team
                                    my name alpesh baria sir me started freefire 2019 and spend money freefire 35, 000 money spending account and my feauture and youtube channal please recover my account me request you next time carefull.

                                    my uid ff [protected]
                                    game name BARFHI 444
                                    server india
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                                      N
                                      NupurKulkarni17
                                      Aug 14, 2022
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                                      Address: Singapore

                                      Dear Garena free fire,
                                      I recently try to login my free fire ID in my new phone but it not working. I am unable to login. I see a popup as "login failed try logout first" But I don't have my old phone to log in or out.
                                      Please Help
                                      Linked with my Twitter account
                                      UID : [protected]
                                      Nickname : Charlie22N
                                      Region : India
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                                        H
                                        Harichandan Behera
                                        Aug 14, 2022
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                                        Address: Singapore
                                        Website: Free fire. Com

                                        Hi garena freefire i am from india,
                                        I am play freefire more than 2 year's, and my game level is 56 and 1452 likes, so i am talk to suspend my freefire account on 6 August on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Id [protected]
                                        User name ss sibu.
                                        Please unsuspend my id my id is [protected]
                                        User name ss sibu
                                        My id suspend without any reason. Why you are cheat with me. Please unsuspend my within 2 days. When you are not unsuspend my id. So i can quite free fire. Because you are cheat with me my id suspend without any reason😭😭 please unsuspend my id
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