Claimed

Garena Complaints & Reviews

1
Updated: Aug 21, 2025
Complaints 12354
Resolved
807
Unresolved
11547
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 299

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
NupurKulkarni17
Aug 13, 2022
Report
Copy

Address: Singapore

I have changed my old phone(device) but now I can't login my id on my new phone. I recive popup with message as "try log out first"

Now I don't have my old phone for login but I know my id [protected]

Please help me
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    O
    OP YT SHIBU
    Aug 13, 2022
    Report
    Copy

    Address: Jharkhand
    Website: GARENA FREE FIRE

    Uid [protected]
    Name -Rouk ff
    HACK-NO DRAG CNOFING FILE
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Kᴜʟᴅᴇᴇᴘ ɢᴀᴍɪɴɢ
      Aug 13, 2022
      Report
      Copy

      Please unban my id i use gltich file of cloths and gunskins
      Uid[protected]
      Name Kuldeep
      Gmail=[protected]@gmail.com
      Phone Number [protected]
      Unban my id please
      +1 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        not_spencer
        from Keralapuram, Kerala
        Aug 13, 2022
        Report
        Copy

        Address: Singapore
        Website: Free Fire support

        Hello,
        TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

        Player Name :- SPENCER 999

        ID:[protected]
        +1 photos
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          not_spencer
          from Keralapuram, Kerala
          Aug 13, 2022
          Report
          Copy

          Address: Singapore
          Website: Free Fire Support

          Sir,
          My Free Fire account has been suspended with using abnormal activities by mistakenly. And your id checking website shows "there is not enough evidence to prove that this account has been used hacks" kindly check my free fire accounts and unsuspend it soon.
          My free fire Name :SPENCER 999
          My free fire uid :[protected]
          +1 photos
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            Hitesh08827
            from Aurangabad, Maharashtra
            Aug 13, 2022
            Report
            Copy

            Address: [email protected]
            Website: [email protected]

            Please unban my I'd use gfx
            Uid-[protected]
            +1 photos
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Akash.lavi
              from Agra, Uttar Pradesh
              Aug 13, 2022
              Report
              Copy

              VIP sawom injector Application

              Address: Indonesia
              Website: Consumercomplaint.in

              Mene VIP sawom injector Application use kiya tha aur usse meri id ban ho gayi hai so please give me a chance
              Unban my Free Fire ID [protected]
              I'm waiting for your reply...
              +1 photos
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy
              Callambulanc
              from Kolkata, West Bengal
              Aug 13, 2022
              Report
              Copy

              Address: West Bengal, kolkata

              Hello

              India team of Garena,

              My free fire I'd is[protected] . My free fire I'd suspended. I not use any heack.I only game play with a friend and I didn't know he is a hacker and teaming with Hacker. Because he is my friend and I playing with him and rank up . So my account was reported from other players. I request you my free fire I'd the un suspended and in future I will not do any such mistakes.

              I am waiting for your reply
              +1 photos
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                E
                Existing Gamerz
                Aug 13, 2022
                Resolved
                Report
                Copy
                Resolved

                Hello garena free fire i am Salman laskar and i only
                played free
                fire for mostly some days and the last day when i
                opened free fire and then i click on start game it was
                showing that fthe account has been suspended)and i
                have only login with my guest mode so why my
                account is suspended i am not a hacker not hack use or i.m
                100% Real Players Please check my Free fire Account and
                request you to please give me my suspended account
                back i would be very faithful to you. please back my free
                fire account
                protected and my guild name is rh bangla thank you
                Your account has been suspended for violations of
                free fire's rules and regulation
                MY Uid[protected]
                Game name. Max Salman
                Aug 18, 2022
                Complaint marked as Resolved 
                Hello garena free fire team, I am Salman laskar and i only played free fire for mostly some days and the last day when i opened free fire and then i click on start game it was showing that fthe account has been suspended)and i have only login with my guest mode so why my account is suspended i am not a hacker not hack use or i.m 100% Real Players Please check my Free fire Account and request you to please give me my suspended account back i would be very faithful to you. please back my free fire account protected and my guild name is Team777 bangla thank you Your account has been suspended for violations of free fire's rules and regulation Game I'd - 515112964 Server - Indian Email I'[email protected] Request you to unban this account so we get better gaming Experience . Thanks and regards
                Hello

                Dear garena team,

                My Free Fire I'd was suspended. I Only Used hack Application which Is Only Used For Fun. Because I Didn't Know that My Free Fire I'd will suspend for this reason. I Request You to please unban My I'd and in future I

                will definitely not do any such mistake. Please Give My ID back.

                My free fire id- [protected]
                Game name - नल‌्ला★Tom_亗

                Hack name - ns tool pro

                Account unban application - Comment #4039859 - Image #0
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  Bikram Dhabal Deb
                  Aug 13, 2022
                  Report
                  Copy

                  Address: WEST BENGAL; BANKURA; RANIBANDH; AMBIKANAGAR
                  Website: ffsupport.garena.com

                  Hi garena freefire i am from india,
                  I am play freefire more than 3 year's, and my game level is 67 and 7500+ likes, so i am talk to suspend my freefire account on 27 NOVEMBER 2021 on night.. But i am don't know use any hack or third party app on my all time. And i am purchasing many items on my account so my heavy money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[[[protected]]], gamer name=⫷◤-ⒷⓄⓉ-◥⫸
                  +2 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Aug 13, 2022
                    Report
                    Copy

                    Address: [email protected]
                    Website: Garena free fire.com

                    Dear Garena free fire ❤️ I Love you
                    Please unban my free fire I'd [protected] please unban Kar do please Garena free fire team please unban Kar do give me one chance please give me one chance please give me one chance please give me one chance please give me one chance please give me one chance please give me one chance please give me one chance please give me one chance please give me one chance please give me one chance please give me one chance please unban Kar do please Garena unban please dey do 🤲🤲🤲🤲my account id [protected]
                    Please unban Kar do give me one chance 🙏🙏🙏🙏🙏😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭...
                    Thank you Team Garena free fire ❤️ I Love you Garena
                    +1 photos
                    Aug 13, 2022
                    Updated by [email protected]
                    Please unban Kar do my free fire [protected] please unban Kar do give me one chance please
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      aryan91420
                      Aug 13, 2022
                      Report
                      Copy

                      MY DEAR🙏🙏🙏

                      Garena Team,

                      I am a free fire player, i am 15+ years old. And I've ben playing Free Fire for two and a half years. But the gameplay i used to play with Free Fire ID has now been permanently suspended. My Free Fire ID was created with a Facebook Account.

                      But without my permission a hacker hacked my Facebook ID then logged in Free Fire and used head shot hack. Maybe that's why my Free Fire ID has been permanently banned.

                      My sincere request to you, Garena Team,
                      Please unsuspended my ID.

                      my Free Fire UID : [protected]

                      Game name : DC᭄RITIK❤️41

                      my email id : [protected]@gmail.com
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        Bogdan Bacrau
                        Aug 13, 2022
                        May 20, 2023
                        This thread was updated on May 20, 2023
                        Report
                        Copy

                        Plece unban my i, d
                        Uid
                        Name
                        +1 photos
                        Please my I'd unban my u I'd [protected]

                        Free Fire I.d unban - Comment #4079889 - Image #0
                        [protected]
                        Please back my ID my uid[protected]
                        My I'd was suspended, I have used for location apk file, my I'd was suspended time for 10 may 2023, please unsuspended my I'd.once unsuspended my free fire account in future I will never used any hack in free fire. Please unsuspended my free fire account..i am a poor family. I spent in 3000INR. Please un suspend my free fire account please. I love free fire give me a chance I PROMISE i will never used any third party application and file please UNSUSPENDED my free account please🙏. I am waiting for your reply. Free fire account as soon as possible.
                        MY UID:[protected]
                        GAME NAME: ustaad Raman
                        Suspend date:10/05/2023

                        Free Fire I.d unban - Comment #4105748 - Image #0
                        Helpful
                        5 other people found this review helpful
                        5 found this helpful
                        4 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          Bikram Dhabal Deb
                          Aug 13, 2022
                          Report
                          Copy

                          Address: WEST BENGAL; BANKURA; RANIBANDH; AMBIKANAGAR

                          Dear team Garena,
                          am a freefire player, i am 28+ year old. And l've been playing freefire for two and half year, but the gameplay i used to play with freefire ID has now suspended. My freefire id was created with a facebook account.
                          But without my permission a hacker hacked my facebook id then logged in freefire and used headshot hack. Maybe that's why my freefire id has been suspended.
                          My sincere request to you, Garena Team please unsuspended my free fire id.
                          My freefire id:-[protected]
                          Gamer name:-⫷◤-ⒷⓄⓉ-◥⫸
                          +1 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Arpit Sanket
                            Aug 13, 2022
                            Report
                            Copy

                            Pleas unban my id

                            Uid - [protected]
                            Name - ᴅᴇᴀᴅʟʏシ︎ᴋʀɪsʜ
                            +1 photos
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Ronigazi
                              Aug 13, 2022
                              Report
                              Copy

                              Address: Garena free fire games
                              Website: Dear Garena My id is suspended, i swer i don’t use any hack or anything, i always followed your rules, but why my id is suspended? I request to you please unsuspende my id. Player Name : Bobmarle

                              Dear Garena
                              My id is suspended, i swer i don’t use any hack or anything, i always followed your rules, but why my id is suspended? I request to you please unsuspende my id.
                              Player Name : BobMarle
                              Uid : [protected]
                              region : Bangladesh
                              I'm waiting for your reply
                              Thanks to Garena Team
                              +1 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Ronigazi
                                Aug 13, 2022
                                Report
                                Copy

                                Address: Garena free fire
                                Website: Dear Garena My id is suspended, i swer i don’t use any hack or anything, i always followed your rules, but why my id is suspended? I request to you please unsuspende my id. Player Name Bob marle

                                Dear Garena
                                My id is suspended, i swer i don’t use any hack or anything, i always followed your rules, but why my id is suspended? I request to you please unsuspende my id.
                                Player Name : Bob Marle
                                Uid : [protected]
                                region : Bangladesh
                                I'm waiting for your reply
                                Thanks to Garena Team
                                +1 photos
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Al-Amin
                                  Aug 12, 2022
                                  Report
                                  Copy

                                  Dear Garena I am Playing FreeFire since 4 years my account has been banned without any reason as i have used Config file Bat no headshot application which I request to review my ID and once If I Found Guilty are able to punish or charge me please reply me back my account 🙏🙏: My Real Name- Al-Amin My Ingame Name - ᵂᴳARIYAN.FF My UID :[protected]
                                  My Phone No [protected]
                                  My Gmail [protected]@gmail.com
                                  Please please please please please please
                                  Please help me please reply me please please
                                  Back my account Back my account
                                  Thank you Sir Have A Great Day Ahead THANK YOU
                                  +1 photos
                                  Aug 15, 2022
                                  Updated by Al-Amin
                                  My problem not solve
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    TAMIL AK KING
                                    Aug 12, 2022
                                    Jun 17, 2023
                                    This thread was updated on Jun 17, 2023
                                    Report
                                    Copy

                                    Free fire unban application

                                    Address: No.2/328 Madha Koil Street, KELAMBAKKAM
                                    Website: Garena

                                    Hi garena freefire i am from india,
                                    I am play freefire more than 2 year's, and my game level is 61 and 2000+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network...
                                    +2 photos
                                    Helpful
                                    10 other people found this review helpful
                                    10 found this helpful
                                    2 Comments
                                    Report
                                    Copy
                                    T
                                    TAMIL AK KING
                                    Aug 12, 2022
                                    Report
                                    Copy

                                    Address: No.2/328 Madha Koil Street, KELAMBAKKAM

                                    Hi garena freefire i am from india,
                                    I am play freefire more than 2 year's, and my game level is 56 and 600+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[[protected]], game name=ᎡᏀㅤAкᴷᶦᶰᵍ࿐
                                    +2 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit