Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Mar 2, 2026
Complaints 12389
Resolved
811
Unresolved
11578
Bad πŸ˜• It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 429

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sandeep Raghu
Mar 4, 2022
Report
Copy

Address: [email protected]

ΰΌ„αΆ¦αΆ°α΅ˆSANDEEP[protected]
Mar 04, 2022
Updated by Sandeep Raghu ΰΌ„αΆ¦αΆ°α΅ˆSANDEEP2

My I'd [protected]
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    Tanishk Kaushal
    Mar 4, 2022
    Report
    Copy

    Address: Singapore

    Dear Team Garena Free Fire,
    You suspended my free fire account for using Config files (modified game files to gain advantages) So please unsuspend my free fire account because I used only to prank my friend in 1v1 custom room, I don't want to harm any kind of players of free fire my intentions was not bad πŸ˜₯πŸ˜₯ so I request to unsuspended my free fire account soon Thanks.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      U
      UJAN-ROHIT
      Mar 4, 2022
      Report
      Copy

      Address: India
      Website: Free fire.com

      Dear garena team
      My id has been band because I am using there party apps.please un band my id .I am felling too much guilty .I am sorry please un band my id.
      Name=UJAN-ROHIT
      UID=[protected]
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        U
        UJAN-ROHIT
        Mar 4, 2022
        Report
        Copy

        Address: India
        Website: Free fire .com

        Dear garena team
        My id has been suspended because I am using third party app in game .I am really sorry please un band my id.i I am felling so guilty .please sir un band my id.

        Name-UJAN-ROHIT
        UID-[protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          O
          Oxford Linda
          Mar 4, 2022
          Report
          Copy

          Address: Kandri kanhan ward no. 3 Tah.parsheoni , District, Nagpur,Pin. 441401
          Website: Freefire.com

          Dear garena team,
          Please Sir my mistake No Drag Auto Headshot Config File first time use my mistake please sir please unbanned my account I promise end in future I will not any Such mistake. No heck no third party apps I promise Sir My first old account suspended Return my account please please please πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­...⇄

          Player name: GW SHREYA

          In game id: [protected]
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            Ganesh paykoli
            Mar 4, 2022
            Report
            Copy

            Address: Raigad Maharashtra mhasla
            Website: Garena official website

            Hello,
            TEAM FREE FIRE INDIA
            My ID Was suspended When I Was Playing The Game I Haven't Done Anything Wrong And IAm Sure That I Have Followed Your Rules Of Conduct, And IAm Sure That By Mistake You Have Suspended My Account For No Valid Reason you can check my KD headshot rate I'm a normal player please check once my account. This is my Humble Request To Free Fire To Unban My Account.

            Player Name [protected]@

            ID [protected]
            Helpful
            3 other people found this review helpful
            3 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              mr_arsh_18
              Mar 4, 2022
              Report
              Copy

              Address: Friends colony,Delhi (India)

              Dear Garenafree fire, .
              please unban my I'd I use config file hack one time just for fun please unban my fre fire account[protected] unbanned my free fire account in future I never used any hack I spend almost 12, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, πŸ₯ΊπŸ™πŸ™πŸ™πŸ˜­πŸ˜­ I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
              ""I LOVE FREE FIRE GIVE ME A CHANCE""
              GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
              PLEASE UNSUSPEND MY ACCOUNT
              Uid:[protected]
              In game name:β˜… Arsh αΆ αΆ 
              Level:60
              Email- [protected]@gmail.com
              I'm waiting 😭
              Thank you...πŸ™πŸ™πŸ™
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                Jahid khan123
                Mar 4, 2022
                Report
                Copy

                Address: Bihar patna
                Website: Free fire. Com

                Hello
                Dear garena team
                My free fire I'd ban I only used for hack aplication which is only used for fun I didn't know because of this my free fire I'd ban I request you my I'd unbanned and in future will not do such mistakes πŸ₯ΊπŸ₯ΊπŸ₯ΊπŸ₯ΊπŸ₯ΊπŸ₯ΊπŸ₯ΊπŸ₯ΊπŸ₯ΊπŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ™πŸ™πŸ™πŸ™

                Uid [protected]
                I am waiting... πŸ₯ΊπŸ₯ΊπŸ˜“πŸ˜“πŸ™
                Helpful
                6 other people found this review helpful
                6 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Harsh Hajare
                  Mar 4, 2022
                  Report
                  Copy

                  Hello

                  TEAM FREE FIRE

                  I have not done anything wrong and i'm sure I have followed your rules of conduct and you have Suspended my account for not any valid reason please back my account as soon as possible

                  my charecter id. ([protected])
                  my account name.( RUOKNEVERIE )

                  plz help from 2 months my id is suspended plz help
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sadik09
                    from Kota, Rajasthan
                    Mar 4, 2022
                    Report
                    Copy

                    Hello,

                    TEAM FREE FIRE INDIA,

                    My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This is my Humble Request to Free Fire Team To Unban My Account. Please Please Unban My Account Asap
                    Game ID : [protected]
                    In Game Name :οΌ³οΌ¨Ξ›οΌ²οΌ«γ…€γ…€γ…€
                    Game Level : 56
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      Gopal [email protected]
                      Mar 4, 2022
                      Report
                      Copy

                      Address: Madhyam gram
                      Website: Free fire.com

                      To,
                      Garena free fire,
                      My id has been suspended because I am playing only free location hack.
                      So, please unbanned my id.
                      Id.[protected]
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Ayyan Farooq
                        Mar 4, 2022
                        Report
                        Copy

                        Hello,
                        Assalam.o.Alaikum,

                        TEAM FREE FIRE Pakistan

                        My ID was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

                        Player NameOPβ€’SHARKβ€’kil

                        ID:-[protected]
                        View replies
                        Please unsuspend my I'd dear garena free fire.
                        This is picture of free fire I'd has been suspend
                        Reply
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Deepanjan Kesh
                          Mar 4, 2022
                          Report
                          Copy

                          Address: Vill : Dighal Gram, P.O : Japamali, P.S : Mejia, PIN : 722143, Dist. : Bankura, State : WEST BENGAL
                          Website: Free Fire India

                          Hello

                          TEAM GARENA,

                          My Free Fire I'd Ban I Only Used hack Application(zip file of auto headshot) which is Only Used For Fun (For only single round of Clash Squad, not full match ).I Didn't Know Because Of This My Free Fire I'd Ban I Request You My I'd be unbanned and in future I will not do any such mistake

                          My UID :[protected]
                          My in game name : ΰΌ’γ…€β²˜οΌ―Ξ·stΞ΅rγ…€ΰΌ’

                          Please HELP !!! πŸ˜“
                          I am waitingπŸ™
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            αŽ₯
                            αŽ₯ᴬJγ€²β²‚β²Ÿβ²¦ΰΏ
                            Mar 4, 2022
                            Report
                            Copy

                            Hello

                            Dear garena team,

                            My Free Fire I'd was suspended. I Only Used hack Application which Is Only Used For Fun. Because I Didn't Know that My Free Fire I'd will suspend for this reason. I Request You to please unban My I'd and in future I will definitely not do any such mistake. Please Give My ID back.
                            😒😒😒😒😩😩😩πŸ˜₯πŸ˜₯πŸ˜₯πŸ˜₯
                            I'm waiting.

                            Player Name :-αŽ₯ᴬJγ€²β²‚β²Ÿβ²¦ΰΏ
                            Player I'd :-[protected]

                            FF Tool
                            View replies
                            Hello
                            Dear garena team,

                            My free fire I'd ban I only used headshot hack which is only for fun i didn't know because of this my free fire I'd ban I request you my I'd be unbanned and in future I will not do any such mistake πŸ˜”πŸ˜”πŸ˜”πŸ˜”

                            I am waiting... πŸ˜ͺ

                            please πŸ™πŸ™πŸ™πŸ™πŸ™
                            please πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™
                            please πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™
                            please πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™

                            game id[protected]
                            game name - α΄€γ…€κœ±γ…€α΄γ…€α΄€γ…€Ι΄
                            gmail I'd - [protected]@gmail.com
                            Reply
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              Y
                              yadavakash
                              Mar 4, 2022
                              Report
                              Copy

                              Hello,

                              TEAM FREE FIRE INDIA,

                              My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account.

                              This is my Humble Request to Free Fire Team To Unban My Account.

                              Player Name : A.K._BHAI

                              ID:[protected]
                              Helpful
                              3 other people found this review helpful
                              3 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                O
                                op rohit
                                Mar 4, 2022
                                Report
                                Copy

                                Address: Paschim Bangal west bengal--State of India

                                Dear garenafree fire, .

                                Please unban my id.I use config file hack one time just for fun.please unban my free fire account.once unbanned my free fire account in future I will never used any hack. I spend almost 10000 INR my old I'd .I am also belong to a poor family please, 😭😭😭 I HOPE UNBAN MY FREE FIRE ACCOUNT

                                ""I LOVE FREE FIRE GIVE ME A CHANCE ""

                                GIVE ME CHANCE I PROMISE I NEVER USED ANY THIRD_PARTY APPLICATION AND FILE . PLEASE UNSUSPEMD...Free fire id as soon as possible.

                                MY UID:[protected]
                                MY game name: S2k Abdul
                                MY game server: India
                                Id suspended Date: 02.03.2022
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Anand kanaujiya
                                  Mar 4, 2022
                                  Report
                                  Copy

                                  Hello

                                  TEAM FREE FIRE

                                  I have not done anything wrong and i'm sure I have followed your rules of conduct and you have Suspended my account for not any valid reason please back my account as soon as possible

                                  my charecter id.[protected]

                                  my account name.(F4βΈ™γ…€AΙ΄α΄€Ι΄α΄…)

                                  thankyou so much
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Dhannu411
                                    Mar 4, 2022
                                    Report
                                    Copy

                                    Address: Kakari Chattai
                                    Website: Freefire.com

                                    Hello team free fire India., my ID was suspended when I was playing the game, I haven't Done Anything wrong And I am sure that I have followed your rules of conduct, and I am sure that by mistake you have suspended my account for no valid reaso you con check my KD, headshot rate I'm a normal player, please check once my account. this is my Humble request to free fire Team to unsuspended my account. Player name :- Ϋβœžβ“Žβ’Άβ’Ήβ’Άβ“‹βœžΫ uig I'd :- [protected]
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      MohammdAshraf19
                                      Mar 4, 2022
                                      Report
                                      Copy

                                      Address: New dehli

                                      Dear Grena, my complaint is that the person playing my baby with this user id [protected] made very abusive, which is disturbing my son, he is hospitalized, I request you to file a complaint against this user Am. You should take some action against this as soon as possible or else I will have to go to court, then this game will be banned in India forever. Thank you
                                      View replies
                                      [protected] please suspend this user as soon as possible thank you
                                      Reply
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        Dinsaa
                                        from Chittorgarh, Rajasthan
                                        Mar 4, 2022
                                        Report
                                        Copy

                                        Hellow
                                        Team free fire
                                        My I'd was suspended when I was playing the game I have'nt Done anything wrong and I'm sure that i have follow your rules of conduct and I'm sure that by mistek you have suspand my account for no valid reason you can check my KD and headshot rate I'm normal player please check once my account this is my humble request to free fire team to unban my account
                                        Mar 04, 2022
                                        Updated by Dinsaa                                         Hellow
                                        Team free fire
                                        My I'd was suspended when I was playing the game I have'nt Done anything wrong and I'm sure that i have follow your rules of conduct and I'm sure that by mistek you have suspand my account for no valid reason you can check my KD and headshot rate I'm normal player please check once my account this is my humble request to free fire team to unban my account

                                        UID[protected]
                                        NAME. α΄Ώα΄Άβœ“α΄α΄€κœ°Ιͺα΄€β°β°βΉβ˜‚
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Ace2Three
                                          2.4
                                          (291)
                                          ClassicRummy.com
                                          1.6
                                          (36)
                                          IndiaGames
                                          1
                                          (97)