Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Aug 21, 2025
Complaints 12354
Resolved
807
Unresolved
11547
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 429

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Y
Yeasin Rhaman Shakib
Mar 4, 2022
Report
Copy

Address: Bangladesh,cumilla
Website: Free fire

Hello,
Team Bangladesh Free Fire,
My id was suspended when I was playing the game. I haven’t done anything wrong and i am sure that by mistake you have suspended my account for no valid reason, you can chack my KD, headshot rate I'm a normal player, please check once my account. This is my humble request to free fire team to unban my account.
Because i love free fire.

Player name: ❤️Tg★$hakib❤️
Id: [protected]
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Aj Sa
    Mar 4, 2022
    Report
    Copy

    Address: [email protected]

    ##-Hello Garena Free Fire . My Free fire account has been suspended. For which I am absolutely devastated. Sir I only use the third party app once. I don't know if my account will be suspend for this. Sir I will never use this kind of glitch and third party app again in the future. Sir I am appealing to Garena Free Fire Team, to return my free fire account as soon as possible.

    Sir I am waiting for your reply😔😔😔

    Game name: Garena Free Fire
    Game UID. : [protected]
    Game server: india-##
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      Jaydeep Bariya
      Mar 4, 2022
      Report
      Copy

      Address: ગેલેક્સિસ બિલ્ડિંગ, 1 ફ્યુઝનપોલિસ પ્લેસ #17-10 સિંગાપોર 138522

      Helo. Diyar. Garina. Tim

      Ky. Id. Ssppended. Plij. Help. Im. Us. In. Ff. Tuls. Hek. Pilj. My. Id. Unsaspend. Adr. No. Us. He. K. Pij. Help.

      Im. Weting.

      Mi. Id. [protected]

      Id. Nam. Jaydeep
      +1 photos
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        L
        LS Gaming
        Mar 4, 2022
        Resolved
        Report
        Copy
        Resolved

        Address: [email protected]

        Hi Garena,
        My ID was Suspended without any illegal activities.
        So Kindly Solved My Suspension as soon as possible, Thank you.
        Mar 7, 2022
        Complaint marked as Resolved 
        Hello TEAM FREE FIRE I have not done anything wrong and i'm sure I have followed your rules of conduct and you have Suspended my account for not any valid reason please back my account as soon as possible my charecter id. (2325713618) my account name.(OP᭄★ͲᎻᎪᎡႮΝ
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Pbg Hindustani
          Mar 4, 2022
          Report
          Copy

          Address: India

          Dear Garenafree fire., Please unsuspend my i am not use any third party aap Please unban my free fire account. Once unsuspend my free fire account in future no mistake I spend almost 10000 INR my old I'd I am also belong to a poor family please unban my free fire 🙏🙏🙏 please, please 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT I LOVE FREE FIRE GIVE ME A CHANCE, GIVE ME A CHANCE. I PROMISE in future no mistake PLEASEE UNSUSPEND... Free Fire id as soon as possible. MY UID:- [[protected]] MY GAME NAME :- black dragon Level:-71 MY GAME SERVER :- INDIA please sar
          +4 photos
          Helpful
          4 other people found this review helpful
          4 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            Tanmay.###
            Mar 4, 2022
            Report
            Copy

            Sir,

            My Free fire id has been suspended with out any reason, I never use hack or 3rd part application but my free fire id has been banned. please checkout my id and return any way for last time as a chance. my player id :-[protected]
            I sent many requests but my id remain suspended . please return my id as a last chance.
            +1 photos
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Md Alam Jain
              Mar 4, 2022
              Report
              Copy

              Address: Up jila bijnor shahar chandpur
              Website: Free fire .com

              Hello... Dear. Garena team my. Free fire ID ban i only used hack Application which is only used For Fun 1 Didn't know Because Of ThIs my free fire ID ban Request you my I, d be unbaaned and in future I will not do any such mistak ..😭😭😭😭😰😞😞😞😭😭😭💔😭😭I am waiting please please please 😭 uid [protected]
              +1 photos
              Mar 04, 2022
              Updated by Md Alam Jain               My ID band don't khiladi 1 uid [protected]
              Please help

              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                AYAZ BOSS gaming
                Mar 4, 2022
                Report
                Copy

                Address: Mp.indore

                Dear garena sir

                My freefire account is suspended without any reason please return my freefire account
                My freefire pleyar account number is[protected]
                Please review my request
                Thank you for all garena e
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  ╰
                  ╰‿╯ssㅤᴋɪɴɢ࿐
                  from Thanjavur, Tamil Nadu
                  Mar 4, 2022
                  Report
                  Copy

                  Address: Thanjavur tamil nadu

                  Hi sir my id suspended no hack sir last one time pleade sir garena free fire i love sir ennala valamudiyadhu sir please sir
                  +1 photos
                  Mar 04, 2022
                  Updated by ╰‿╯ssㅤᴋɪɴɢ࿐                   Hi sir i lam very sorry sir my id suspendef sir no hack sir one last time please sir garena free fire illamal ennal valamudiyadhu sir so please

                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Dilkhush Raja
                    from Katihar, Bihar
                    Mar 4, 2022
                    Report
                    Copy

                    Dear Garenafree fire, .
                    please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd [protected] unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                    ""I LOVE FREE FIRE GIVE ME A CHANCE""
                    GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                    PLEASE UNSUSPEND MY ACCOUNT
                    Uid:[protected]
                    In game name:WanAqsa45050
                    Level:51
                    Email [protected]@gmail.com
                    I'm waiting 😭
                    Thank you...🙏🙏🙏
                    +1 photos
                    Helpful
                    2 other people found this review helpful
                    2 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rock suneel
                      from Nichlaul, Uttar Pradesh
                      Mar 4, 2022
                      Report
                      Copy

                      Address: Nichaloul

                      Hello,
                      TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

                      Player Name :- Rock suneel

                      ID:- [[protected]]
                      +1 photos
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Dilkhush Raja
                        from Katihar, Bihar
                        Mar 3, 2022
                        Report
                        Copy

                        Dear Garenafree fire, .
                        please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd ([protected]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                        ""I LOVE FREE FIRE GIVE ME A CHANCE""
                        GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                        PLEASE UNSUSPEND MY ACCOUNT
                        Uid:[protected]
                        In game name: WanAqsa45050
                        Level:51
                        Email [protected]@@gmail.com
                        I'm waiting 😭
                        Thank you...🙏🙏🙏
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rajkumar790
                          from Faridabad, Haryana
                          Mar 3, 2022
                          Report
                          Copy

                          Address: Sec 18 Faridabad Haryana
                          Website: Free fire .com

                          Dear
                          FREE FIRE TEAM

                          Please garena team my I'd unsuspended kar do I used only local Headshot Hack main apni galti manta hu main fir aisi galti nahi karunga

                          I'd [protected]

                          Name ☆(✷‿✷)(✷‿✷)✧
                          +1 photos
                          Mar 03, 2022
                          Updated by Rajkumar790                           Dear
                          FREE FIRE TEAM

                          MY free fire I'd Ban I used only Headshot Hack Application Which is only for fun I Didn't know because of this My free fire I'd Ban I request you my I'd be unbanned and in future I will not do any such mistake
                          🥺🥺🥺🥺 🥺
                          I am awaiting 🥺🥺🥺🥺🥺

                          I'd [protected]

                          Name ☆(✷‿✷)(✷‿✷)✧

                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Ranjith Kumar rao
                            Mar 3, 2022
                            Report
                            Copy

                            Address: Funsion building singapur

                            Id susbend
                            +1 photos
                            Mar 03, 2022
                            Updated by Ranjith Kumar rao                             Please by mistake using config please 🥺🥺🥺🥺🥺🥺🥺🥺🥺 id unban my account

                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              MD Amir Ansari
                              from Dhanbad, Jharkhand
                              Mar 3, 2022
                              Report
                              Copy

                              Address: Singapore

                              Hello

                              TEAM FREEFIRE INDIA

                              My I'd was suspended when I was playing the game I haven't done anything
                              Wrong and I'm sure that by mistake you have suspended my account for no valid reason, you can check my kd headshot rate I'm normal FREEFIRE player, check once my account

                              This is my humble request to team Freefire team to unban My account

                              Player I'd;-[protected]
                              Player name - Dad vilan
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Dipkesh
                                Mar 3, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Kuwait
                                Website: freefire.com

                                Hello

                                TEAM FREEFIRE INDIA

                                My I'd was suspended when I was playing the game I haven't done anything
                                Wrong and I'm sure that by mistake you have suspended my account for no valid reason, you can check my kd headshot rate I'm normal FREEFIRE player, check once my account

                                This is my humble request to team Freefire team to unban My account

                                Player I'd[protected]
                                Player name - 〲TGPܔDPKESHꔪ
                                Mar 9, 2022
                                Complaint marked as Resolved 
                                Hello TEAM FREEFIRE My I'd was suspended when I was playing the game I haven't done anything Wrong and I'm sure that by mistake you have suspended my account for no valid reason, you can check my kd headshot rate I'm normal FREEFIRE player, check once my account This is my humble request to team Freefire team to unban My account Player I'd - 361080840 Player name - 〲TGPܔDPKESHꔪ
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  [email protected]
                                  from Nellore, Andhra Pradesh
                                  Mar 3, 2022
                                  Report
                                  Copy

                                  Address: Nellore,Andhra Pradesh

                                  A
                                  March 4, 2022
                                  +1
                                  Hello sir Dear Garenafree fire, .
                                  please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account
                                  I will never use any hacks or any third party apps with my free fire account...
                                  So I'm begging you to please unban my free fire account for just this once...
                                  My UID:[protected]
                                  Please unban my account sir
                                  This is my final request to you.😢😢😢
                                  +1 photos
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    stefanpopa1
                                    Mar 3, 2022
                                    Report
                                    Copy

                                    Address: [email protected]

                                    Hello

                                    TEAM FREE FIRE EUROPE,

                                    My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This is my Humble Request to Free Fire Team To Unban My Account

                                    Player Name :-Jupânu'♡

                                    ID:- [protected]
                                    +1 photos
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      Gakayan Sapstr
                                      Mar 3, 2022
                                      Report
                                      Copy

                                      I have not done anything in my main id but u have suspend my main id why do u do that
                                      +1 photos
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        #
                                        #KRISHNA¤
                                        from Alibag, Maharashtra
                                        Mar 3, 2022
                                        Report
                                        Copy

                                        Address: Alibag,Raigad
                                        Website: FF.GARENA.COM

                                        My id was suspended without any reason please unsuspend my account please please😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭�...⇄ waiting for your reply please.
                                        +1 photos
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Ace2Three
                                          2.4
                                          (289)
                                          Parimatch India
                                          4.1
                                          (1782)
                                          Gameloft
                                          1
                                          (51)