Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Apr 5, 2026
Complaints 12390
Resolved
811
Unresolved
11579
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 441

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Bikram143
from Kolkata, West Bengal
Mar 1, 2022
Report
Copy

Address: Nishanapur

Hello geran I'd Ben
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Aadi boss
    from Islampur, West Bengal
    Mar 1, 2022
    Report
    Copy

    My Freefire account is suspended by Garena Freefire India Please unsuspend my Freefire Id my ID is [protected]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Babuaan Akhil
      from Noida, Uttar Pradesh
      Mar 1, 2022
      Report
      Copy

      Address: Patna india
      Website: consumer complaints.in

      Hello,
      Team free fire India,
      My I'd was suspended when I was playing the game. I have not done anything wrong and I am sure that I have followed your rules of conduct., and I'm sure that by mistake you have suspended my account for no valid region. You can check my headshot rate, KD I'm normal player. Please check once my account. This is my humble request to free fire team to unban my account.
      Player name; TPR heretics
      I'd;[protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kuldeep Maury
        Mar 1, 2022
        Report
        Copy

        Address: [email protected]
        Website: Www.free fire.com

        Dear Garena Free Fire Team, My Account Got Suspended. I Can Assure You i never Used any kind of hacks and always played the game fairly. I Was facing regular lags in My device and I was searching for a method to get rid of it. I had no intention to do something wrong it was all a mistake . I can't express how much disheartening it is for me to lose my life. please Unban my id. I promise i will never use any third party application. Thanks.
        Uid [protected]
        Game me name kingraja5711
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Abbasali989
          from Mumbai, Maharashtra
          Mar 1, 2022
          Report
          Copy

          Address: Naigaon (e)

          Hello,
          TEAM FREE FIRE INDIA, My I'd was
          suspended when I was playing the game, I haven't done Anything wrong and I sure that I have followed your rules of conduct, and I sure that by mistake you have suspended my account for no valid reason, you can check my KD, headshot rate I'm a normal player check once my account.This is my humble Request to FREE FIRE TEAM to unsuspend my account.
          Uid:-[protected]
          Player name:-INDIAN M8N
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            niket_ff
            from Guwahati, Assam
            Mar 1, 2022
            Report
            Copy

            Address: Chapra, saran, Bihar 841415

            Hello,
            TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

            Player Name :- NIKET FF

            ID:[protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Moyin Uddin Monna
              Mar 1, 2022
              Report
              Copy

              Address: Court bazar, Ukhia, cox's Bazar
              Website: [email protected]

              Hello,
              TEAM FREE FIRE Bangladesh, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

              Player Name :- 7H*MONNA*YT

              ID:- [protected]
              Mar 01, 2022
              Updated by Moyin Uddin Monna               Hello,
              TEAM FREE FIRE Bangladesh, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

              Player Name :- 7H*MONNA*YT

              ID:- [protected]

              Mar 01, 2022
              Updated by Moyin Uddin Monna               Dear garena team

              Please Sir my mistake Auto Headshot Config File first time use my mistake please sir please unbanned my account
              I promise end in future I will not any
              Such mistake. No heck no third party apps I promise Sir
              My first old account suspended
              Return my account please please please 🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭
              I am waiting please sir return my account

              UID.. [protected]

              Id name.. 7H*MONNA*YT

              BANGLADESH server

              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                akshay-god
                from Kolkata, West Bengal
                Mar 1, 2022
                Report
                Copy

                Address: [email protected]
                Website: freefire.com

                My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My
                For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

                player name - TH3 FLASH ⚡
                PLAYER ID[protected]
                +1 videos
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Ajaysin0109L
                  from Agra, Uttar Pradesh
                  Mar 1, 2022
                  Report
                  Copy

                  My garena ff id is gone banned but i never have been use any type of hack i am a legit real player so i am not a cheater so please unban my ff id[protected]
                  Thanks for
                  Help
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Armanur Rahman
                    Mar 1, 2022
                    Report
                    Copy

                    HELLO

                    TEAM FREE FIRE

                    I have not done anything wrong and i'm sure
                    I have Followed your rules of conduct and you
                    have suspended my account for not any valid
                    reason places back my account as soon as
                    Possible

                    My account name :ᴮᴰ⁷¹〆Ji3943Y
                    My account id:[protected]

                    Thanks you so much sir
                    Mar 01, 2022
                    Updated by Armanur Rahman                     Unban ff id
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Modon Das
                      Mar 1, 2022
                      Report
                      Copy

                      Address: Wb

                      Dear garena team

                      Please Sir my mistake Auto Headshot Config File first time use .my mistake please sir please unbanned my account.
                      I promise end in future I will not any
                      Such mistake. No heck no third party apps I promise Sir
                      My first old account suspended
                      Return my account please please please 🙏🙏🙏🙏🙏🙏🙏🙏ðŸ™�...⇄
                      I am waiting please sir return my account

                      UID...[protected]

                      Id name.. satyajit
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Amit Gry
                        Mar 1, 2022
                        Report
                        Copy

                        Address: Singapor Garena Free Fire
                        Website: Garena Free Fire.com

                        Hello Team Free Fire India
                        My I'd Was Suspended When I was The playing Game I Haven't Done Aniting Wrong And I Am sure That I Have Followed Your Rules Of Conduct And I Am sure That By mestic You Have Suspended My Account For NoValid reason' You can check My KD, Headshot Rate I'm A Normal player, Please check Once My Account.This Is My Humble Request To Free Fire Team To Unban My Account. Player Name .- Toxic Boy. Player I'd.- [protected]
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          JOY GAMING
                          from Guwahati, Assam
                          Mar 1, 2022
                          Report
                          Copy

                          MY ID WAS BANNED BY GARENA FREE FIRE WITHOUT ANY RESOSNS PLESE HELP ME TO UNBAN MY ID.

                          MY IN GAME ID[protected]
                          MY IN GAME NAME IS - ♪ᵃⁿᵏⁱᵗᵃ⚠︎

                          PLEASE UNBAN MY ID
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Raju Bhunkal
                            from Ghumarwin, Himachal Pradesh
                            Mar 1, 2022
                            Report
                            Copy

                            Address: Likhmadesar

                            DEAR FREE FIRE TEAM
                            I have not done anything wrong and I am sure I have followed your rules of conduct and you have suspended my account for not any valid reason please back my account as soon as possible

                            My character ID[protected]
                            Name - ᴿᴶ♠ＢＨＵＮＫＡＬ07
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              Cristi5555
                              Mar 1, 2022
                              Report
                              Copy

                              Free fire UID:[protected]
                              Numele contului:Uxp.s4suke.✓
                              Va rog faceți ceva🥺
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                AbhijitSingha
                                from Kolkata, West Bengal
                                Mar 1, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: [email protected]
                                Website: www.freefire.com

                                Hello sir Dear Garenafree fire, .
                                please unban my I'd I use hack injector just for fun please unban my fre fire account name ([[[abijee4346s]]]) once unbanned my free fire account in future I never used any hack I spend almost its my hobby I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                ""I LOVE FREE FIRE GIVE ME A CHANCE""
                                GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND ANY HACK
                                PLEASE UNSUSPEND MY ACCOUNT
                                Uid:[[[protected]]]
                                In game name: abijee4346s
                                Level:64
                                I'm waiting 😭
                                Thank you...🙏🙏🙏
                                Mar 3, 2022
                                Complaint marked as Resolved 
                                Hello Dear team Garena My account is suspended I used tool skin application for fun . I want to get my account back so please Recheck my account. I never used any third party applicationPensive facePensive face Thank you Uid.779891784 Character name.abijee4346s
                                Mar 01, 2022
                                Updated by AbhijitSingha                                 Hello sir Dear Garenafree fire, .
                                please unban my I'd I use hack injector just for fun please unban my fre fire account name ([[[abijee4346s]]]) once unbanned my free fire account in future I never used any hack I spend almost its my hobby I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                ""I LOVE FREE FIRE GIVE ME A CHANCE""
                                GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND ANY HACK
                                PLEASE UNSUSPEND MY ACCOUNT
                                Uid:[[[protected]]]
                                In game name: abijee4346s
                                Level:64
                                I'm waiting 😭
                                Thank you...🙏🙏🙏
                                Mar 02, 2022
                                Updated by AbhijitSingha                                 Hello sir Dear Garenafree fire, .
                                please unban my I'd I use hack injector just for fun please unban my fre fire account name ([[[abijee4346s]]]) once unbanned my free fire account in future I never used any hack I spend almost its my hobby I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                ""I LOVE FREE FIRE GIVE ME A CHANCE""
                                GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND ANY HACK
                                PLEASE UNSUSPEND MY ACCOUNT
                                Uid:[[[protected]]]
                                In game name:abijee4346s
                                Level:64
                                I'm waiting 😭
                                Thank you...🙏🙏🙏
                                Mar 03, 2022
                                Updated by AbhijitSingha                                 Hello Dear team Garena My account is suspended I used tool skin application for fun . I want to get my account back so please Recheck my account. I never used any third party applicationPensive facePensive face Thank you Uid.[protected] Character name.abijee4346s
                                Mar 03, 2022
                                Updated by AbhijitSingha                                 Hello Dear team Garena My account is suspended I used tool skin application for fun . I want to get my account back so please Recheck my account. I never used any third party applicationPensive facePensive face Thank you Uid.[protected] Character name.abijee4346s
                                Mar 04, 2022
                                Updated by AbhijitSingha                                 बिशाल पौडेल Hello
                                TEAM FREE FIRE
                                I have not done anything wrong and i'm sure I have followed your rules of conduct and you have
                                Suspended my account for not any valid reason please back my account as soon as possible
                                my charecter id.[protected]
                                my account name.( abijee4346s )
                                Thank you so much

                                Mar 06, 2022
                                Updated by AbhijitSingha                                 My account unsuspended please help garena free fire my account ID[protected] my game name abijee4346s please I request you unsuspended my account garena free fire please answer me
                                I am crying 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭
                                Mar 06, 2022
                                Updated by AbhijitSingha                                 My account unsuspended please help garena free fire my account ID[protected] my game name abijee4346s please I request you unsuspended my account garena free fire please answer me
                                I am crying 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭
                                Mar 06, 2022
                                Updated by AbhijitSingha                                 Hello Dear team Garena My account is suspended I used tool skin application for fun . I want to get my account back so please Recheck my account. I never used any third party applicationPensive facePensive face Thank you Uid.[protected] Character name.abijee4346s
                                Mar 09, 2022
                                Updated by AbhijitSingha                                 Hello sir Dear Garenafree fire, .
                                please unban my I'd I use hack injector just for fun please unban my fre fire account name ([[[abijee4346s]]]) once unbanned my free fire account in future I never used any hack I spend almost its my hobby I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                ""I LOVE FREE FIRE GIVE ME A CHANCE""
                                GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND ANY HACK
                                PLEASE UNSUSPEND MY ACCOUNT
                                Uid:[[[protected]]]
                                In game name: abijee4346s
                                Level:64
                                I'm waiting 😭
                                Thank you...🙏🙏🙏

                                Mar 09, 2022
                                Updated by AbhijitSingha                                 Updated by AbhijitSingha
                                Hello sir Dear Garenafree fire, .
                                please unban my I'd I use hack injector just for fun please unban my fre fire account name ([[[abijee4346s]]]) once unbanned my free fire account in future I never used any hack I spend almost its my hobby I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                ""I LOVE FREE FIRE GIVE ME A CHANCE""
                                GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND ANY HACK
                                PLEASE UNSUSPEND MY ACCOUNT
                                Uid:[[[protected]]]
                                In game name: abijee4346s
                                Level:64
                                I'm waiting 😭
                                Thank you...🙏🙏🙏
                                Mar 13, 2022
                                Updated by AbhijitSingha                                 Hello sir Dear Garenafree fire, .
                                please unban my I'd I use hack injector just for fun please unban my fre fire account name ([[[abijee4346s]]]) once unbanned my free fire account in future I never used any hack I spend almost its my hobby I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                ""I LOVE FREE FIRE GIVE ME A CHANCE""
                                GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND ANY HACK
                                PLEASE UNSUSPEND MY ACCOUNT
                                Uid:[[[protected]]]
                                In game name:X-Dᴇᴠɪʟ-Kɪɴɢ
                                Level:64
                                I'm waiting 😭
                                Thank you...🙏🙏🙏
                                View replies
                                Hello sir Dear Garenafree fire, .
                                please unban my I'd I use hack injector just for fun please unban my fre fire ac...
                                Reply
                                Helpful
                                2 other people found this review helpful
                                2 found this helpful
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Atɩq Kʜʌŋ Bʌŋʛʌsʜ
                                  Mar 1, 2022
                                  Report
                                  Copy

                                  Address: Chakwal Pakistan bhoun road
                                  Website: freefire.com

                                  Dear free fire garena Pakistan

                                  My free fire Account was suspended because of config file head shot I request to you to unsuspend my free fire Account plz this is my important Account i spent much money on this free fire Account please unban My free fire Account so I can play again in my Account
                                  Uid [protected]
                                  In game ATIQ GaminG
                                  Helpful
                                  3 other people found this review helpful
                                  3 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Alan Shibil
                                    Mar 1, 2022
                                    Report
                                    Copy

                                    Address: [email protected]
                                    Website: Freefire. Com

                                    Hello TEAM FREE FIRE INDIA,

                                    my id was suspended when i was playing the game, i haven't done anything wrong and i am sure that i have followed your rules of conduct and i am sure that may mistake you have suspended my account for no valid reason you can check my kd headshot rate i am a normal player, please check once my account. This is my humble request to free fire team to unban my account. 😔😔

                                    Player name: Aᴋ᭄°Ａｌａｎ
                                    Player id : [protected]
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      L
                                      Lavkush Thakor
                                      Mar 1, 2022
                                      Report
                                      Copy

                                      Address: Raniwara

                                      TEAM FREE FIRE INDIA, My I'd was
                                      suspended when I was playing the game, I haven't done Anything wrong and I sure that I have followed your rules of conduct, and I sure that by mistake you have suspended my account for no valid reason, you can check my KD, headshot rate I'm a normal player check once my account.This is my humble Request to FREE FIRE TEAM to unsuspend my account.
                                      Uid:-[[protected]]
                                      Player name LAVKUSH
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Pratmesh
                                        from Karjat, Maharashtra
                                        Mar 1, 2022
                                        Report
                                        Copy

                                        Address: [email protected]

                                        My free fire I'd suspend plz my I'd unban kardo
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          IndiaGames
                                          1
                                          (97)
                                          RummyCircle.com
                                          3.3
                                          (2516)
                                          Parimatch India
                                          4
                                          (1814)