Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Mar 2, 2026
Complaints 12389
Resolved
811
Unresolved
11578
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 465

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Royal Gamers
Feb 28, 2022
Resolved
Report
Copy
Resolved

Address: Jammu and Kashmir
Website: Hello TEAM FREE FIRE I have not done anything wrong and i'm sure I have followed your rules of conduct and you have Suspended my account for not any valid reason please back my account as soon as pos

Hello
TEAM FREE FIRE
I have not done anything wrong and i'm sure I have followed your rules of conduct and you have
Suspended my account for not any valid reason please back my account as soon as possible
my charecter id.( [protected])

my account name(.###)
Thank you so much plz sir help me 😭😭🥀🥺🛐
Mar 1, 2022
Complaint marked as Resolved 
Hello TEAM FREE FIRE I have not done anything wrong and i'm sure I have followed your rules of conduct and you have Suspended my account for not any valid reason please back my account as soon as possible my charecter id.( 1845397569) my account name(.Fuckofff) Thank you so much
Mar 01, 2022
Updated by Royal Gamers Hello
TEAM FREE FIRE
I have not done anything wrong and i'm sure I have followed your rules of conduct and you have
Suspended my account for not any valid reason please back my account as soon as possible
my charecter id.( [protected])

my account name(.[censored]offf)
Thank you so much plz sir help me
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Ashwin Kumar free fire King
    Feb 28, 2022
    Report
    Copy

    Address: [email protected]
    Website: ff.garena.com

    Hello
    Dear Garena
    I Have not done anything wrong and I'm sure I have followed your rules of conduct and you have suspended my account for not any valid reason please back my account as soon as possible
    My character I'd. ([protected])
    My account name. (Criminal)
    Thank you so much
    Feb 28, 2022
    Updated by Ashwin Kumar free fire King     [protected] my I'd my I'd level 66 I am not use hack... But my teammates report my account... And then my account has been suspended... Please check my kd... And check my headshot rate please Unbanned My Free Fire Account.. Gmail: [protected]@gmail.com contact [protected]

    Helpful
    2 other people found this review helpful
    2 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      L
      LG Raju Gaming
      Feb 28, 2022
      Report
      Copy

      Address: [email protected]
      Website: Freefire.com

      Hello
      TEAM FREE FIRE
      I have not done anything wrong and i'm sure I have followed your rules of conduct and you have
      Suspended my account for not any valid reason please back my account as soon as possible
      my charecter id. ([protected])
      my account name.( LG RAJU )
      Thank you so much
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Deepakyt
        from Gurugram, Haryana
        Feb 28, 2022
        Report
        Copy

        Address: Singapore
        Website: Mind ff gamer

        Hello sir Dear Garenafree fire, .
        please unban my I'd I use hack injector just for fun please unban my fre fire account I'd([[[protected]]]) once unbanned my free fire account in future I never used any hack I spend almost 10.000 BDT its my hobby I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
        ""I LOVE FREE FIRE GIVE ME A CHANCE""
        GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND ANY HACK
        PLEASE UNSUSPEND MY ACCOUNT
        Uid:[[protected]]
        In game name:DEEPKYTᶠᶠ
        Level:58
        Email
        [protected]@gmail.com
        I'm waiting 😭
        Thank you...🙏🙏🙏
        Feb 28, 2022
        Updated by Deepakyt         Please fast check my id I am not use any hack
        Please fast and my id

        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          ভ
          ভাতার লাগবে নাকি
          Feb 28, 2022
          Report
          Copy

          Address: Singapore
          Website: Free fire id suspend

          Hello FREE FIRE TEAM.

          My account for suspended my uid:-[protected].
          I am using confige file hack suspend my id.

          Iam use hack so sorry sorry please please my account unban please please.

          Thank you
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            I
            It's me
            Feb 28, 2022
            Report
            Copy

            Dear Garena,
            Sir I have use skin tool for fun.So I don't know from that I'd will suspended.So please one time unban my I'd
            Do as your wish
            Waiting for your reply
            View replies
            Hello
            Dear garena team.
            My free fire ban only used hack application which only used for fun I didn't know because of this my free fire I'd ban request you my Id be unbaned and in future I will not do any such mistake 😭😭😭😭😭😭😭😭
            I am waiting Free fire name; SHIZUKA, id protected.
            Reply
            Helpful
            1 other people found this review helpful
            1 found this helpful
            1 Comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              AR D
              Feb 28, 2022
              Report
              Copy

              Address: Singapore

              Hello
              Dear garena team.
              My free fire ban only used auto headshot config which only used for fun I didn't know because of this my free fire I'd ban request you my Id be unbaned and in future I will not do any such mistake 😭😭😭😭😭😭😭😭
              I am waiting
              Uid:-[[protected]]
              Player Name:- ᴹᴿ᭄NᴵᴷᴴᴵᴸƬǤ
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Deepakyt
                from Gurugram, Haryana
                Feb 28, 2022
                Report
                Copy

                Address: Singapore

                My id unban free fire
                I spend 100 dollars
                I am very poor
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  AR D
                  Feb 28, 2022
                  Report
                  Copy

                  Address: Singapore

                  Hello
                  Dear garena team.
                  My free fire ban only used hack application which only used for fun I didn't know because of this my free fire I'd ban request you my Id be unbaned and in future I will not do any such mistake 😭😭😭😭😭😭😭😭
                  I am waiting
                  Uid:-[[protected]]
                  Player Name:- ᴹᴿ᭄NᴵᴷᴴᴵᴸƬǤ
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    ब
                    बबलू मेहता धामी
                    Feb 28, 2022
                    Report
                    Copy

                    Address: India

                    Hello

                    Dear garena team

                    My free fire id ban I only used hack
                    Application wich is only use for fun 1
                    Don't know because of this my free fire
                    Id ban request you my id be unbend
                    And in future I will not any such mistake
                    😭😭😭😭😭😭😭😭😭
                    I am waiting
                    MY FREE FIRE UID[protected]
                    Helpful
                    2 other people found this review helpful
                    2 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Ronink
                      from Kolkata, West Bengal
                      Feb 28, 2022
                      Report
                      Copy

                      Address: CE/1/A/106, Street No- 187 3rd Floor , New Town, Near Novotel Hotel

                      Hello,
                      TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

                      Player Name :- RONINK

                      ID:- [protected]
                      Feb 28, 2022
                      Updated by Ronink                       Plz unban my FREEFIRE I'd

                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        AR D
                        Feb 28, 2022
                        Report
                        Copy

                        Address: Singaproe

                        Hello
                        Team Free fire
                        I have not done anything wrong and I'm sure check my account seriously | I have followed your rules of conduct and you have Suspended my my account for not any valid reason check back my account as soon as possible

                        My charecter account :[protected]
                        My account name : ( ᴹᴿ᭄NᴵᴷᴴᴵᴸƬǤ)
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          Ã
                          Ãmår Møñdœl
                          Feb 28, 2022
                          Report
                          Copy

                          Address: India
                          Website: Garena

                          Dear FF support team,

                          Please check my request in seriously. My FF ID of my hobby has been SUSPENDED for some reason or due to some unknown mistake. The rest is banned. I don't understand what to do or not to do. Please return my hobby id ta for which I am willing to give my life. Please, if you are a robot, I am applying for FF employee to manually review my appeal.

                          My GAME ID :- [protected]
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            ម
                            មុំ ឈូក ស្វាយរៀង
                            Feb 28, 2022
                            Report
                            Copy

                            Address: [email protected]

                            Hello
                            TEAM FREE FIRE
                            I have not done anything wrong and i'm sure I have followed your rules of conduct and you have
                            Suspended my account for not any valid reason please back my account as soon as possible
                            my charecter id. ([[protected]])
                            my account name.( ៚☬ⓀⒽⓂⒺⓇ☬៚)
                            Thank you so much
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shivaraj Salve
                              Feb 28, 2022
                              Report
                              Copy

                              Address: [email protected]
                              Website: Free fire.com

                              Hello,

                              TEAM FREE FIRE INDIA

                              My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

                              Player Name : miss sakshi

                              ID:[protected]
                              Feb 28, 2022
                              Updated by Shivaraj Salve                               Hello,

                              TEAM FREE FIRE INDIA

                              My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

                              Player Name :

                              ID:

                              Helpful
                              3 other people found this review helpful
                              3 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                T
                                Titung
                                Feb 28, 2022
                                Report
                                Copy

                                Address: Nepal

                                Hello,

                                Team free fire india

                                My I'd was suspended I was playing the game, I haven't done anything wrong and I am sure that I have followed your rules of conduct, and I am sure that by mistake you have suspended my account for no valid reason, you can check my kd, head shot rate I am a normal player, please check once my account

                                This is my humble request to free fire team to unband my account

                                Player name ཏི་ཏུང་བྲོ་ꔪ
                                ID [protected]
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Ansari222
                                  from Chandpur, Uttar Pradesh
                                  Feb 28, 2022
                                  Report
                                  Copy

                                  Hello!

                                  Garena My accuont suspent reson config script file use & i am funny use
                                  script use 2 hours funny use plz plz plz plz my accuont unsaspent
                                  Mene funny ke liye use kiya tha plz plz my accuont unsaspent
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sanower Hussain
                                    Feb 28, 2022
                                    Report
                                    Copy

                                    Address: [email protected]
                                    Website: Free fire.com

                                    Hello
                                    My free fire ID ban please my I'd unban please😭😭😭😭😂😂😂😂

                                    (my free I'd [protected])

                                    (my free name) super 🔯 star
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      ankitverma9999
                                      Feb 28, 2022
                                      Report
                                      Copy

                                      Address: Gali No.2, Khora Colony

                                      Please unsuspend my game account ..
                                      i uase a hack providede by google play store..
                                      game account info-
                                      uid:[protected]
                                      ign:H4X JACK 2GB
                                      71 level, 12k+likes
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Ali091
                                        from BONGAIGAON, Assam
                                        Feb 28, 2022
                                        Report
                                        Copy

                                        महोदय, मेरा खाता बिना किसी कारण के निलंबित कर दिया गया है मैं हैक या मोड का उपयोग नहीं करता कृपया अपना खाता वापस पाने में मेरी सहायता करें धन्यवाद
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          RummyCircle.com
                                          3.3
                                          (2516)
                                          Junglee Rummy
                                          2
                                          (1045)
                                          Dream11 Fantasy
                                          2.4
                                          (2772)