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Garena Complaints & Reviews

www.garena.sg

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Updated: Aug 21, 2025

Complaints 12354

Resolved

807

Unresolved

11547

Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: Singapore

Website: COMPLAINT Registration form

Dear Garena Free Fire Team,
My Account Got Suspended. I Can Assure You I never Used any kind of hacks and always played the game fairly. I Was facing regular lags in My device and I was searching for a method to get rid of it. I had no intention to do something wrong it was all a mistake.
I can’t express how much disheartening it is for me to lose my life. please Unban my id. I promise i will never use any third-party application.
Thanks.

+1 photos

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Address: mroksana65@gmail

Website: Free fire. com

Hello,
TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

Player Name :- ⒷⒹ❼❶乂ⓇⒾⓃⓀⓊ乂

ID:- [protected]

+1 photos

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Address: Singapore

Website: [email protected]

Dear Team Garena,
My id has been suspended
Actually i have no idea what doing with my id its my mistake i actually forwarded my number and password to my friend and he use antina file hacking for custom match i have no idea what he doing with my id I apologize to you garena freefire please unban my id and i promish in this type of mistake not repeated in future
Thank you garena

ID - [protected]

NAME - Ｍｏｒｔａｌ　ｘ　ベぎ慰

Phone no. - [protected]

Gmail - [protected]@gmail.com

+1 photos

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K

Kisan9617

Feb 28, 2022

Dear FF support team,

Please check my request in seriously. My FF ID of my hobby has been SUSPENDED for some reason or due to some unknown mistake. The rest is banned. I don't understand what to do or not to do. Please return my hobby id ta for which I am willing to give my life. Please, if you are a robot, I am applying for FF employee to manually review my appeal.

My game id -[protected]
My game name CG NOVA

Freefire id unban - Comment #3964994 - Image #0

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Address: Free fire.com

Un Suspended My Free Fire Account Dear, GARENA FREE FIRE I play free fire games, I used enemy head short apps in game, sorry sir I will never use enemy head short app again in the game I top up regular diamonds please bring me my free fire account Please Unsuspended My Free Fire Account My Game Name:༄LH〆гคภςђเ°᭄ Game Uid:[protected] Facebook Name: suraj yadav Please Sir My Free Fire Account Unban THANK YOU

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Address: Juganikalar

Hello dear free fire team

Me used this config file sorry can't not using for please 😭😭 suspended I'd unsuspend please nothing for not use for config file sorry

Uid [protected]
Game nm
Tk omi

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Please open my id unsuspend my ID[protected] please open my id please unsuspend my ID please my phone number is[protected]

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Address: [email protected]

Website: [email protected]

My ID Was suspended When I Was pIaying the garena I Haven't Done Anything Wrong And I Am Sure That I Have Followed your Rules Of Conduct, And I Am Sure That By Mistake you Have Suspended My Account For No Valid Reason, you can Check my KD, Headshot rateI'm a Normal player, please check once My Account This is my Humble Request to Free Fire Team To Unban My Account.
Player Name:-. Ajjubhai1717 ''' ID:-[protected]

+1 photos

Feb 27, 2022

Updated by Akhil Kumar Ankit My ID Was suspended When I Was pIaying the garena I Haven't Done Anything Wrong And I Am Sure That I Have Followed your Rules Of Conduct, And I Am Sure That By Mistake you Have Suspended My Account For No Valid Reason, you can Check my KD, Headshot rateI'm a Normal player, please check once My Account This is my Humble Request to Free Fire Team To Unban My Account.
Player Name:-. Ajjubhai1717 ''' ID:-

Feb 27, 2022

Updated by Akhil Kumar Ankit My ID Was suspended When I Was pIaying the garena I Haven't Done Anything Wrong And I Am Sure That I Have Followed your Rules Of Conduct, And I Am Sure That By Mistake you Have Suspended My Account For No Valid Reason, you can Check my KD, Headshot rateI'm a Normal player, please check once My Account This is my Humble Request to Free Fire Team To Unban My Account.
Player Name:-. Ajjubhai1717
''ID:-[protected]

Feb 28, 2022

Updated by Akhil Kumar Ankit My ID Was suspended When I Was pIaying the garena I Haven't Done Anything Wrong And I Am Sure That I Have Followed your Rules Of Conduct, And I Am Sure That By Mistake you Have Suspended My Account For No Valid Reason, you can Check my KD, Headshot rateI'm a Normal player, please check once My Account This is my Humble Request to Free Fire Team To Unban My Account.
Player Name:-. Ajjubhai1717
''ID:-[protected]

Feb 28, 2022

Updated by Akhil Kumar Ankit My ID Was suspended When I Was pIaying the garena I Haven't Done Anything Wrong And I Am Sure That I Have Followed your Rules Of Conduct, And I Am Sure That By Mistake you Have Suspended My Account For No Valid Reason, you can Check my KD, Headshot rateI'm a Normal player, please check once My Account This is my Humble Request to Free Fire Team To Unban My Account.
Player Name:-. Ajjubhai1717
''ID:-[protected]

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Address: Singapore

Hello, TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account. Player Name :- ID:- [protected]

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Address: 7735181879

Website: Free fire.come

Hello free fire team
Head shot hack Kiatha
Aur cochh bhi Nahi hack
Ki sir so please un ban kar do

Name nallak niku
I'd [protected]

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I created a new account google account to play freefire after i could not top up on my Apple ID. Then I level up the account to level 14 I log into my android device I top up then relogging into my iPhone and after just 2 days my account is banned. I don’t know if FreeFire just decided to ban accounts or what is happening.

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Address: India

Website: Garena .com

Hello garena team good morning sir Jee mere I'd un suspend Kar dijiye hack use kiya that hack ka name Bellara injector hai Maine YouTube par she dekhkar kiya tha I'd [protected] email I'd [protected]@gmail.com please sir un suspend Kar dijiye 2 month se suspend hai

Feb 27, 2022

Updated by Vijay lover boy Hello garena team good morning sir Jee mere I'd un suspend Kar dijiye hack use kiya that hack ka name Bellara injector hai Maine YouTube par she dekhkar kiya tha I'd [protected] email I'd [protected]@gmail.com please sir un suspend Kar dijiye 2 month se suspend hai
Was

Feb 27, 2022

Updated by Vijay lover boy My I'd in suspended Kat dijiye sir I'd [protected]

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Address: [email protected]

Website: Freefire.com

Hello
Team free fire india
My I'd was suspended when I was playing the game I haven't anything wrong and I am sure that I have followed your rules of conduct, And I am sure that mistake you have suspended my account for No valid reason, This is humbly request to free fire team to unsuspended my Account.
Player Name.ĎŠ〆DIPESH࿐⓪①
ID.[protected]

+1 photos

Mar 1, 2022

Complaint marked as Resolved

TEAM GARENA FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Don't know why my Account Has Been suspended And I Am Sure That By Mistake You Have suspended My Account For No Valid Reason, This is my Humble Request to Garena Team To Unsuspended My Account. Player Name :- ĎŠ〆DIPESH࿐⓪① UID:- 1564188685 Mobile no / 6206395568 Email/ [email protected]

Mar 01, 2022

Updated by DEEPAK123yadav Nahi hua hai sir I'd unsuspended please humbly request you to sir to unsuspended my free fire account.
Player name.ĎŠ〆DIPESH࿐⓪① UID:- [protected] Mobile no / [protected] Email/ [protected]@gmail.com

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P

Papu Monu

Feb 27, 2022

My free fire uid is [[protected]]
Sorry, I used headshot hacking app for free fire gameplay
Plz unban my id
Plz unban my id, I never use headshot hacking app for free fire gameplay
Plz plz plz unban my id 😔😭😭😔
I really request you plz plz unban my id 😔😔😔😭😭😔

Id suspended request - Comment #3964287 - Image #0

M

Maa Ka Ladla

Feb 27, 2022

Hi, Garena Free Fire Team,
My account has been suspended with any reason, I never
use hack or third party application.

Id suspended request - Comment #3964306 - Image #0

Maa Ka Ladla's reply, Feb 27, 2022

Hi, Garena Free Fire Team,
My account has been suspended with any reason, I never
use hack or third party application.

V

Vishuc031

Feb 27, 2022

Hello
TEAM FREE FIRE INDIA,

please Unban My Account I use config file hack one time just for fun please unban my fre fire account ID:-[protected] once my free fire account And I never used any hack please Unban my free fire account please, please, Unban MY FREE FIRE ACCOUNT
Player Neme:-ʙAʙʏ..ɢɪʀʟ♡ᶠ
UID:-[protected]

V

Vishuc031

Feb 27, 2022

Hello
TEAM FREE FIRE INDIA,
My ID Was suspended
This is My Humble Request to Free fire Team To Unban My Account
Sorry shr Me mistake
used hack application
Player Neme:-ʙAʙʏ..ɢɪʀʟ♡ᶠ
ID:-[protected]

Id suspended request - Comment #3964354 - Image #0

V

Vishuc031

Feb 27, 2022

Hello
TEAM FREE FIRE INDIA,

please Unban My Account I use config file hack one time just for fun please unban my fre fire account ID:-[protected] once my free fire account And I never used any hack please Unban my free fire account please, please, Unban MY FREE FIRE ACCOUNT
Player Neme:-ʙAʙʏ..ɢɪʀʟ♡ᶠ
UID:-[protected]

Id suspended request - Comment #3964355 - Image #0

M

M Arvind Prajapat

Feb 28, 2022

HELLO
GARENA INDIA,
FREE FIRE TEAM,
Sorry because I am used cheat app in my free fire account am used cheat app name is config file and suspend my free fire account sorry i am cheat in game please garena unsuspended my free fure account please🙏 garena please garena please🙏 garena please accept my request 😞😢😭😭😭🥺

Id suspended request - Comment #3964432 - Image #0

M

M Arvind Prajapat

Feb 28, 2022

Hello garena
Sorry because I am used cheat app in my free fire account am used cheat app name is config file and suspend my free fire account sorry i am cheat in game please garena unsuspended my free fure account please🙏 garena please garena please🙏 garena please accept my request 😞😢😭😭😭🥺my user id [protected] please garena unsuspended my free fire account

S

Skcharu

Feb 28, 2022

Hello,
TEAM FREE FIRE INDIA

.My ID Was suspended when l was playing That Game, l Haven ť Done Anything wrong And l Am sure That lHave Followed You Rules Of Conduct, And Am Sure That By
Mistake You Have Suspended My Account rate l, m a normal player please check once my account. This is my Humble Request to free fire Team To Unban my ID[protected] Account

Id suspended request - Comment #3964484 - Image #0

M

Mumtaz Akbar

Feb 28, 2022

Hello Dear garena team, My Free Fire I'd suspended I Only Used hack Application which Is Only Used For Fun 1 Didn't Know Because Of This My Free Fire l'd suspended I Request You My I 'd be unsuspend and in future I will not do any such mistake I am waiting please please 🙏🙏🙏 dear greena

In Game Name ᗩＳ᭄Mυмтαẓ☞ᴬ‿. Uid. [protected] mobile number and Whatsapp num[protected] Gmail
[protected]@gmail.com

Id suspended request - Comment #3964584 - Image #0

S

Seli Khatun

Feb 28, 2022

My account has been suspended please my account unsuspended please 😭😭😭😭😭😭😭

Id suspended request - Comment #3964607 - Image #0

S

Seli Khatun

Feb 28, 2022

My account has been suspended please my account unsuspended please 😭😭😭😭😭😭😭😭😭😭 my account number:[protected]
Account name: BoT Janu 1

Id suspended request - Comment #3964611 - Image #0

R

Royal Gamers

Feb 28, 2022

Hello
TEAM FREE FIRE
I have not done anything wrong and i'm sure I have followed your rules of conduct and you have
Suspended my account for not any valid reason please back my account as soon as possible
my charecter id.( [protected])

my account name(.[censored]offf)
Thank you so much plz sir help me

B

bbtayan

Feb 28, 2022

hlo dear garena
my account has been anormal susspend
use tool skin file please my account unsusspended my uid [protected]
Game name -☯︎ʙʙᴛ☯︎ᴀʏᴀɴ
thanku garena wait for unban account😭

Id suspended request - Comment #3964773 - Image #0

#

#star

from Jammu, Jammu and Kashmir

Mar 1, 2022

Hello
TEAM FREE FIRE
I have not done anything wrong and i'm sure I have followed your rules of conduct and you have
Suspended my account for not any valid reason please back my account as soon as possible
my charecter id.( [protected])

my account name(.ST LORD YT)
Thank you so much plz sir help me

Id suspended request - Comment #3965924 - Image #0

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Address: Darjeeling

Hello team free fire
I have not done anything wrong i am sure followed your rules of conduct and you have suspended my account for not any valid reason please check back my account as soon as possible
Myid[protected]
My account name . youleen

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Address: Vill.Rajgir po.Bhogarwan,Teh.Indora,Disst.kangara(H P)

Hello,
TEAM FREE FIRE INDIA, My ID was suspended when I was playing The Game, I Haven't Done Anything wrong And I AM Sure That I Have Followed Your Rules Of Conduct, And I AM Sure That By Mistake You Have Suspended My Account For No Valid reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.
UID[protected]
LEVEL-68
IGN-BLOODY YT

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Address: At masla post .kachurwahi ramtek nagpurnagpur0

MY I'd got suspended, when I was playing the game, I haven't done anything wrong and I am sure that I have followed you rules of conduct, and I am sure that by mistake you have suspended my account for no valid reason, you can check my kD, headshot rate I'm a normal player, please check my KD, headshot rate I'm a normal player please check once my account.

This is my humble request to free fire team to unban my account I'd [protected]

I'd [protected]
Email [protected]@gmail.[protected]@gmail.com

Thank you sir

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MY iD suspende without any reason
Id [protected]
Nema RS❤️ LOVE

+1 photos

Feb 27, 2022

Updated by Ramendra Kashyap My iD suspende without any reason

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Address: [email protected]

Website: Free fire.com

Hello,
TEAM FREE FIRE INDIA, My ID was suspended when i playing the game, i haven't done anything wrong and I am sure that I have followed rules of conduct, and i am sure that by mistake You have suspended my account for no valid reason, you can check my KD, headshot rate i am a normal player, please check once my account . This is my humble request to FREE FIRE team to unban My account.

Player name =꧁BADGE❾❻❻꧂

Uid= [protected]

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Address: Singapore

Website: Free fire. Com

Dear Garenafree fire, .
please unsuspend my I'd I use config file hack one time just for fun please unsuspendn my fre fire account I'd[protected] once unsuspend my free fire account in future I never used any hack I spend almost 15, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
""I LOVE FREE FIRE GIVE ME A CHANCE""
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
PLEASE UNSUSPEND MY ACCOUNT
Uid:[protected]
In game name: ⣯⣯⣯⣮⣰
Level:68
Email [protected]@gmail.com
I'm waiting 😭
Thank you...🙏🙏🙏

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Address: Up

Sir i have broken the rules of free fire sorry for that i will not use any hack from now on sir i request you to unsuspend my free fire account.
(I was using location config. )
HANKU SO MUCH SIR
User I'd name- CDSＧＡＭＩＮＧ2.0
I'd no. -[protected]

+3 photos

Apr 18, 2022

Complaint marked as Resolved

No emailand no phone calles

Apr 18, 2022

Updated by Adarshmishra My problem not solved and ni email, no phone call

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Address: Website Garena centre

Hello Sar
My name RG Aakash hi iD Benn ho gai
hi meri iD bhabhis remove karo main
Free wali payal upyogi Kiya tha

Hello
Sar
Thank

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