Claimed

Garena Complaints & Reviews

www.garena.sg

1

Updated: Apr 5, 2026

Complaints 12390

Resolved

811

Unresolved

11579

Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena

Garena reviews & complaints page 482

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: [email protected]

Website: Garena free fire .com

Hello,
Team.free fire I am one player on free fire but your team suspended my I'd now iam did not play free fire so plz I request to your team unbanned my free fire I'd my free fire I'd [protected]
Plz unbanned my I'd I play free fire and enjoy this game

Feb 25, 2022

Updated by siddhartha channel I am waiting your reply plz reply me

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 22 Seth Bagan lane

I did nothing wrong and I'm sure I followed your rules of conduct and you suspended my account for no valid reason. Please return my account as soon as possible.

My character ID.[protected]
My account name. (abijee4346s)

Thank you very much

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: [email protected]

Website: freefire.com

My ID was suspended. When I was playing the game I haven't done anything wrong and I'm Sure that I have followed your rules of conduct, I am sure that by mistake you have suspended my account for no valid reason, you can check my kd, headshot rate. I am a normal player please check my account once. This is my humble request to unban my account

UID- [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: [email protected]

Website: Free fire Dot com

I have not done anything wrong and I'm sure l
Have followed your rules of conduct and you
Have suspended my account for not any velid
reason please back my account as Soon as
Possible

my Charecter i.d [protected]
my account name.Sá´‹á„â˜…Gá´€á´á´‡Ê€â˜…â»9

thankyou so much

Feb 25, 2022

Updated by Ami Bobb I have not done anything wrong and I'm sure l
Have followed your rules of conduct and you
Have suspended my account for not any velid
reason please back my account as Soon as
Possible

my Charecter i.d [protected]
my account name.Sá´‹á„â˜…Gá´€á´á´‡Ê€â˜…â»9

thankyou so much

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Iti collony jai prakash nagar

Website: Garena

Hello sir Dear Garenafree fire, .
please unban my I'd I use hack injector just for fun please unban my fre fire account I'd([[[protected]]]) once unbanned my free fire account in future I never used any hack I spend almost 10.000 BDT its my hobby I'd I am also belong to a poor family please unban my free fire account please, please, ðŸ¥ºðŸ™ðŸ™ðŸ™ðŸ˜ðŸ˜ I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
""I LOVE FREE FIRE GIVE ME A CHANCE""
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND ANY HACK
PLEASE UNSUSPEND MY ACCOUNT
Uid:[protected]
In game name:AyushRu3344G
Level 52
I'm waiting ðŸ˜
Thank you...ðŸ™ðŸ™ðŸ™

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Iti collony jai prakash nagar

Website: Garena

Hello sir Dear Garenafree fire, .
please unban my I'd I use hack injector just for fun please unban my fre fire account I'd([[[protected]]]) once unbanned my free fire account in future I never used any hack I spend almost 10.000 BDT its my hobby I'd I am also belong to a poor family please unban my free fire account please, please, ðŸ¥ºðŸ™ðŸ™ðŸ™ðŸ˜ðŸ˜ I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
""I LOVE FREE FIRE GIVE ME A CHANCE""
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND ANY HACK
PLEASE UNSUSPEND MY ACCOUNT
Uid:[[protected]]
In game name:AyushRu3344G
Level:52
I'm waiting ðŸ˜
Thank you...ðŸ™ðŸ™ðŸ™

Feb 26, 2022

Complaint marked as Resolved

Hello sir Dear Garenafree fire, . please unban my I'd I use hack injector just for fun please unban my fre fire account I'd([[[protected]]]) once unbanned my free fire account in future I never used any hack I spend almost 10.000 BDT its my hobby I'd I am also belong to a poor family please unban my free fire account please, please, ðŸ¥ºðŸ™ðŸ™ðŸ™ðŸ˜ðŸ˜ I HOPE YOU UNBAN MY FREE FIRE ACCOUNT ""I LOVE FREE FIRE GIVE ME A CHANCE"" GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND ANY HACK PLEASE UNSUSPEND MY ACCOUNT Uid:2661039288 In game name:AyushRu3344G Level 52 I'm waiting ðŸ˜ Thank you...ðŸ™ðŸ™ðŸ™

Feb 26, 2022

Updated by Amarlatasingh Hello sir Dear Garenafree fire, .
please unban my I'd I use hack injector just for fun please unban my fre fire account I'd([[[protected]]]) once unbanned my free fire account in future I never used any hack I spend almost 10.000 BDT its my hobby I'd I am also belong to a poor family please unban my free fire account please, please, ðŸ¥ºðŸ™ðŸ™ðŸ™ðŸ˜ðŸ˜ I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
""I LOVE FREE FIRE GIVE ME A CHANCE""
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND ANY HACK
PLEASE UNSUSPEND MY ACCOUNT
Uid:[protected]
In game name:AyushRu3344G
Level 52
I'm waiting ðŸ˜
Thank you...ðŸ™ðŸ™ðŸ™

Feb 26, 2022

Updated by Amarlatasingh Hello sir Dear Garenafree fire, .
please unban my I'd I use hack injector just for fun please unban my fre fire account I'd([[[protected]]]) once unbanned my free fire account in future I never used any hack I spend almost 10.000 BDT its my hobby I'd I am also belong to a poor family please unban my free fire account please, please, ðŸ¥ºðŸ™ðŸ™ðŸ™ðŸ˜ðŸ˜ I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
""I LOVE FREE FIRE GIVE ME A CHANCE""
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND ANY HACK
PLEASE UNSUSPEND MY ACCOUNT
Uid:[protected]
In game name:AyushRu3344G
Level 52
I'm waiting ðŸ˜
Thank you...ðŸ™ðŸ™ðŸ™

View replies

A

Aman Kumar Aman

Feb 26, 2022

I request you my ID unband please open my id[protected]

A

Aman Kumar Aman

Feb 26, 2022

Please open my id please my ID unband
[protected]

B

Binod gond

from Siwan, Bihar

Feb 27, 2022

NamasteðŸ™
Mai to bas game me maje karane ke liye game me hack use kar raha tha
Mujhe pata nahi tha ki mera I'd suspended ho jayega
Please mera I'd unsuspend kar dijiye
Aage se game me hack use nahi karunga
Mujhe maph kar dijiye
Mera I'd chalu kar dijiye please... ðŸ˜¢ðŸ˜¢ðŸ˜¢ðŸ˜¢

B

Binod gond

from Siwan, Bihar

Feb 27, 2022

Hello sir Dear Garena Free fire, . please unban my I'd I use hack injector just for fun please unban my fre fire account I'd(protected) once unbanned my free fire account in future I never used any hack I spend almost 10.000 BDT its my hobby I'd I am also belong to a poor family please unban my free fire account please, please, ðŸ¥ºðŸ™ðŸ™ðŸ™ðŸ˜ðŸ˜ I HOPE YOU UNBAN MY FREE FIRE ACCOUNT ""I LOVE FREE FIRE GIVE ME A CHANCE"" GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND ANY HACK PLEASE UNSUSPEND MY ACCOUNT Uid:[protected] In game name:Ê€Ò“-á´ ÉªÉ´á´á´…â€ Level 55 I'm waiting ðŸ˜ Thank you...ðŸ™ðŸ™ðŸ™

Ι

ιηη οχ εητ ηαωαβ

Feb 27, 2022

Free Fire account bane

Ι

ιηη οχ εητ ηαωαβ

Feb 27, 2022

Free fire account bane

Ι

ιηη οχ εητ ηαωαβ

Feb 27, 2022

Free Fire account bane

Ι

ιηη οχ εητ ηαωαβ

Feb 27, 2022

Free Fire account bane

Æ

Æ—NÄÆ—ÈºN Ç¤ÈºMÉ†ÉŒ

Feb 27, 2022

Hi, Garena Free Fire Team,
My account has been suspended with any reason, I never
use hack or third party application.

Helpful

14 other people found this review helpful

14 found this helpful

9 Comments

Post your Comment

Comment Guidelines

Address: Annasigalawaththa urumuththa akurassa

Hello,

TEAM FREE FIRE SINGAPORE

My ID was suspended when I was playing tha game, I haven't Done Anything wrong And I Am sure That I have Followed You rules of Conduct, And I am sure that By Mistake You have suspended My account For No valid Reason,
This is my humble Request to Free Fire Team To Unban My account.

Player Name:-ï¼²ï¼°â–‘ï¼ï¼¯ï¼®ï¼³ï¼´ï¼¡ï¼²à¿
ID:-[protected]

View replies

U

Umesh Madushan

Mar 13, 2022

hello garena please please my account return please

Helpful

9 other people found this review helpful

9 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Address: [email protected]

Hello,
TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

Player Name :- RoyalSpan137

ID:[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Singapore

Dear free fire When i open free fire to make top up of 400 rupee its not opening its showing an error 😭😭😭😭😭😭 please fix this problem in my id [protected] I am crying now Why i can't able to login in free fire Please fix this problem otherwise i never play free fire again in my life and i will tell my 10 friends to delete free fire from mobile so if you want i keep playing pls reopen my id now i worked hard in my id and spend too much diomond so please open my id and fix this problem i am crying so so so much 😭😭😭😭 I want my id reopen within 24 hours if not open then i delete free fire from my mobile forever I still hoping to fix login problem in my id pls try to understand we are kids and this is about our emotions and diomond already spending so much

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: [email protected]

Website: free fire.com

Dear garena free fire team
My free fire account has been suspended
Please check My id and return my id please check My id please please please
UID [protected]
Game name_ Kaishar
ðŸ™‹ðŸ˜¢ðŸ˜¢ðŸ˜¥ðŸ˜¢ðŸ˜¢ðŸ™ðŸ™ðŸ™ð�...⇄

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Garenafreefire

Website: Free fire.com

HELLO,
TEAM FREE FIRE INDIA, my ID Was suspunded When I Was Playing Game I Haven't Done Anything Wrong and I Am Sure That By Mistake You Have suspunded My Account For No Valid Reson, you can cheak my KD, Headshot rate I'm normal player check my account This is my Humble Request to Free Fire Team To Unban My Account.
Player Name:-{opkiller}✓p
Player ID:-[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

ADVERTISEMENT

Online Games
Garena
[Resolved] Garena Free Fire — My free fire id suspended
S
Shuaib Quraishi
Feb 25, 2022
Feb 25, 2022
Hello
TEAM FREE FIRE INDIA
My ID Was suspended When I Was Playing The Game,
Haven't Done Anything Wrong And l Am Sure That
Have Followed Your Rules Of Conduct.And I Am Sure
That By Mistake You Have Suspended My Account For
No Valid Reason, you can check my KD headshot rate
I'm a normal player, please check once my account. This
is my Humble Request to Free Fire Team To Unban My
Account.
Uid. [protected]
User Name. Pg mohit

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: [email protected]

Website: WWW garena.sg

Hello, TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account. Player Name :- A M THAKORID:-[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Singapore

Hello @Team Garena
My account was suspended 1 month ago and I submit a req but no response is come
I use config file but I only use it for one day you can check also please Garena help me to get back my suspended account it's my humble request to your all team

Name - MohitThakur
Gmail - [protected]@gmail.com
In game UID[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Singapore

Hello
TEAM FREE FIRE INDIA
My ID Was suspended When I Was Playing The Game,
Haven't Done Anything Wrong Andl Am Sure That
Have Followed Your Rules Of Conduct.And I Am Sure
That By Mistake You Have Suspended My Account For
No Valid Reason, you can check my KD headshot rate
I'm a normal player, please check once my account. This
is my Humble Request to Free Fire Team To Unban My
Account.
Player Name- NOT JAAT ⚡
ID [protected

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I usually open my free fire and suddenly a message come my ID get logout and then I login it asking me for my Facebook ID and then I enter password the password is doesn't work and also my password is true and right

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: [email protected]

Website: freefire.com

My id ban gerena pls my id unban pls..

My Id=Lk---Miss Deya
My uid= [[protected]]...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Singapore

Website: Garena free fire

Hello,
TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

Player Name :-Ashutosh ff

ID:- [protected]

Mar 01, 2022

Updated by Aashutoshraj Hello
TEAM FREE FIRE INDIA,
My ID Was suspended When
please Unban My Account I use config file hack one time just for fun please unban my fre fire account ID:-[protected] once my free fire account And I never used any hack please Unban my free fire account please, please, Unban MY FREE FIRE ACCOUNT
Player Neme:-Ashutosh ff
ID:-[protected]

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Singapore

Dear Garena Free Fire Team,
My Account Got Suspended. I Can Assure You I never Used any kind of hacks and always played the game fairly. I Was facing regular lags in My device and I was searching for a method to get rid of it. I had no intention to do something wrong it was all a mistake.
I can’t express how much disheartening it is for me to lose my life. please Unban my id. I promise i will never use any third-party application.
IGN - ＢＥＮＺＺᴳᵒᵈ
LEVEL - 66
[protected]@gmail.com
Love You Garena Free Fire 💔
Thanks.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: [email protected]

Website: Freefire.com

My id has been suspended because I have change my password too much. So please checkout my id and please unsuspend it ðŸ™.
Uid= [protected]
Username= SEZU TRG

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines