Gionee — Purchased gionee s+ november 21, 2015

Address:

Chennai, Tamil Nadu, 600093

Its a useless product and there is no response from customer care and i have also surrendered my mobile in the month of march and it was lying with them for 2 weeks for changing of charger point.

And again on july 4th i have sent the same mail for the same reason but there is no response.

And july 09, 2016 and when i asked the service center why the same issue is repeating they are unable to answer and asking me to talk to customer care.

You bloody, taking money and not responding and actually you need to replace with a new phone where you people are not doing it.

If you are unable to do the needful to the customer just shut down your company and dont disturb the public.

From july4th i have sent a mail to your customer care why have not contact.
You compare yourself with samsung and other mobiles companies.

If you does not know to give the quality, shut down your company.

I think i have spent my 16000 rupees for a night thinking your company as a broker.

How many times, we have to the mobile stores and while buying they promised to replace the mobile within 24 hours if there is any issue after buying there is no response from them.

Why you people have not responded for my mail sent on july 4th.

This is the mail received after complaint as shown below:
We have logged your issue with ticket number [[protected]]. please quote this for future correspondence till the issue is resolve.
Incase of any urgency request you to kindly call our support number.[protected]
Note:
Please do not change the subject line for easy & faster reference, i. e. till resolution of this case.

Any change (s) made in the subject line, might lead to duplicate ticket creation.

However, for any new incident & request, please start a fresh mail trail.

You can download g care app for further assistance via url: https://play. google.com/store/apps/details? id=com. gionee1&hl=en

You can register your device via url: http://gionee.co.in/device-register
Sincerely,
Gionee support team