Glen Complaints & Reviews

I have registered the complaint on 20/07/2022 regarding Glen table top hob and called customer care several times, but no visit and no resolution provided by Glen....

Not responding to any of my grievances raised through e mail of designated officials given by the company relating to warranty of the product...

Your new service centre in chandannagar is totally worst. Why you recruit such type of people who are good in taking money from customers without service. We have booked for chimney services with motor service which cost Rs. 1270. They came after calling three or four times and done half of the work i. e cleaning the baffle filter and took Rs. 800 and told they will come after 2days and do the rest of the cleaning i. e motor. After two days...

Hello respected sir/madam

I had a recent purchase from best price jalandhar store that’s for glen gas stove

For your kind intimation the gas stove was not working within one week, apparently my husband tried to resolve the issue by lighting it with an lighter, an incident by your stove would have taken precious life of family as there was fire explosion and my husband hand was burnt, your technician was a...

I purchased Glen chimney last march ie 2021...After one year the display board didn't work...when contacted the service they said the board to be replaced...but the time to replace it takes more than a month in coimbatore...So pls do no trust this brand because they doen't have capable service spares in coimbatore...by the way the board quality itself is not good when it went off after a year...It is my experience it is up to you to go for...

I want to state that some dust had entered inside the chimney and as soon as I called helpline, they sent 2 engineers who took ₹ 500 from me after cleaning the chimney. Is it proper way or loot, ₹ 500 has to be paid for the cleaning process only.....

I have purchased 3 Burner Free Standing Glass Hob Forged Brass Burner with Flame Failure Device Auto Ignition (1073 FSFBBWFFDAI) in the month of April 2022. The burners are not working properly. Further one burner do not work at all. I have been complaining since last one & half month to Glen Appliances Pvt. Ltd. However, no action has been taken till date. i feel aggrieved as it is the responsibility of the company to provide service at...

It very bad experience from Glen customer care and local dealership when ever call to this people's will they will keep postponed .we have keep waiting for them like they are visiting they before day but not come again really sorry say it's worse services from Glen
I suggest that not go for Glen knob 4 bunner...

Very vast service from Glen knob 4 bunner stove complain has registered 14 days back but till now not solved...

I have bought glen 4 burner auto ignition gas stove last year. 2 burners are working properly and rest doesn't ignite automatically. I called up the service center thrice and raised the request but no one turned up. This is the worse service center I have ever come up with....

I bought the glen chimney 15days back. Glen Chimney noise is horrible and while we are using it, after 10mins suddenly got stopped in the middle of the cooking and after 10hrs it started again, horrible chimney, please I dont want this glen chimney. No proper response from glen people.
We are fed up with this glen chimney. I think iam cheated by the glen people....

Hello Team,

This is regarding my complaint of product Glen 3 Burner which I bought on 07/08/2020. The issue is the auto ignition is not working now. I raised my concern over the WhatsApp number of Glen India and I was assisted that technician will visit but its being 50 days no one came and on every forward they said forwarding the concern. Every time I am assisted that someone will come when I do follow up. I have sent complaint...

My above Gleen stove is not functioning properly. It gives unnatural flame which make all utensils black within few seconds. Please get it rectified. I have purchased it vide invoice no 827 dated 20 Nov 20. Product is under warranty....

My chimney service happened in March first week, that time they charged for two lock, but only one lock changed. Service person told to me, pay for two lock, will change one lock for next day.But till not yet happened. Multiple time called to service franchisee, but not get the service till date.Need the immediate solution for that...

I have ordered, glen 1041 GT forged brass burner glass automatic gas stove, through bajaj online store on 2nd Feb 2022, ordered got confirmed on 3rd Feb 2022 and it got delivered on 10th Feb 2022. We have opened the package and installed it. Tried to start its not getting started until we lit it with match stick. Then we have checked in youtube how to start the auto ignition, we see there is no auto ignition button on the stove.
br...

I have purchased GLEN 1020GT 2BR LPG from your dealer Balasubramanian, Nanganallur, chennai on 04 Mar 22. The stove pan support corner end is not equal. I have already spoken with your customer in above problem on 05 Mar 22 (Dear customer, your job has been registered vide job no: SB/2022/3/TN/362352. The service person will get in touch with you soon.) But not rectifies my request by your rep. Pl be send your rep and solve my problems...

My self Nitin Kumar and I have purchased gas stove at Udhampur and till that time gas stove is not working properly. We complaint also at toll free number then they taken address also but no body came yet. I think we wrongly purchased this product because service is very poor and we advice all to not to purchas glen products due to their poor service and also worst product quality. Request glen company to contact at the earliest please....

We purchased subject sited LPG stove on dt. 28th Feb 2022, on very next after its installation it was found that both the large size burners are giving red coloured flame and also blackens the bottom o[censored]tensils due to smoke. Due to above a complaint has been lodged with your complaint center on dt. 01.03.2022. In reference of which, your attendant visited our premises on dt. 02.03.2022. After examining the LPG stove, your attendant remarked...

We have got the gas stove cleaned twice or thrice but still the flame is too slow for cooking for an indian kitchen...

I had got work done from your representatives and paid bill of 8100rs, I had asked for bill which they have not provided. Please do the needful....