Godrej Interio Complaints & Reviews

My experience with Godrej Modular Kitchen section is not at all good.
Not once but twice, the product delivered to our home was defective and also not according to our choice.
Moreoever,the attitude of the company and their dealers is just not acceptable.

Being such a prestigious concern, how can Godrej afford to be so silly and unprofessional in their approach???

Now, I have a gut feeling that...

Every packaged food need to give the date of packing. The "Real Good" chicken of Godrej do not bear the "Date of Packing". It only bears the "Best before use date".

Why the company does not want to be transparent....

Product: godrej bureau

I purchased a godrej bureau on 11/05/2009. On the day of delivery, I found the door was not properly fitting on closing. I told it to the person who delivered it, then he adjusted some how on spot and went. Immediate next day i found the same problem. I went to the shop and complained. After a few days, the same person came and adjusted with news papers under the bureau(I was not at home, my wife was...

Request your immediate attention against your franchise Dreamz Enterprises, Ismailganj, Faizabad Road on below points.

1. Poor Service by Lucknow Franchise – Dreamz Enterprises, Ismailganj, Faizabad Road.
2. Order Delay – Placed on 20-11-24, still incomplete in April despite multiple follow-ups.
3. Lack of Communication – Franchise avoids calls, prioritizes payments over work completion.
4. Incorrect & Missing Items – Parts missing, and wrong items attached.
5. Unskilled & Unprofessional Staff – Workers arrive without notice, causing inconvenience.
6. Rude Behavior – Staff has been disrespectful, adding to the stress.
7. Request for Inspection – Demand for a Godrej team evaluation to correct errors and assess installation quality.
8. Loss of Trust – Disappointed with the franchise, feeling helpless despite payments.
9. Demand for Immediate Action – Urging strict action against the franchise and a resolution.
10. Possible Escalation – I[censored]nresolved, will question Godrej Interio’s reputation and take further steps.
11. Supporting Documents Attached – Includes payment receipts and communication records.
12. Expectation of Swift Response – Seeking urgent intervention from Godrej Interio.

I had purchased Godrej Interio Aero King Size bed from its Dealer of Sector 16, Noida in November, 2022. My decision was based upon my earlier purchase of such beds in my Gurgaon House. However, Bed purchased in 2022 in Noida showed substandard wooden planks of its box as upper layer of those beds have started peeling. I store quilts and winter wears in this bed. These quilts and clothes were shifted from my Gurgaon House which I used to store in those Godrej Aero Beds and no issue was found on those beds. I raised complaint with the company. To my utter surprise, instead of admitting their mistake of providing substandard material, they shifted the blame of misuse on me. I told them that I have only stored those quilts in this bed which earlier I used to store in my Gurgaon beds. Moreover, Godrej has never prohibited its customers from storing quilts in their bed box or they have not provided the list of items which can only be stored in their beds. In addition to this, Godrel nowhere mentioned that total life of their Godrej bed is maximum 02 years after which it has to be disposed of to the scrap dealer. I had been their loyal customer for last 30 years. Now their quality has become so pathetic that in future, I shall never opt for Godrej furniture nor recommend my friends to buy their items
Satish Chander Sharma

Ref. Order ID:[protected] Dated: 30.05.2024
Item: Slimline 3 Door Steel Almirah (Locker & Drawer, Pac Blue)
With reference to the above, this is to inform you that, the schedule delivery date of the product was on 27.06.2024, but the item is not delivered till date.
I have called at your Castomer care several times and also mailed to you, but not received any positive response regarding delivery of my purchased item.

Hi
I bought a Godrej Mosquito Hit Racquet from Amazon. The bat stopped working after 60days and I was well within the warranty period.

So I registered for a warranty claim on my mosquito bat but after the
I have not received any further call or email
When I call customer care the call is disconnected
Invoice no - BOM[protected]
Order ID[protected]

Thanks
Rahul

I have purchased one "Target 104 Work desk, Dark walnut Color" from Godrej Interio official website, " https://www.godrejinterio.com " dated on 15th January, 2024 with complete Pre-paid payment of ₹19, 129. The product was supposed to be delivered by 25th January, 2024. Yet since the product has not been delivered and whenever tried to reach customer support it has been told that product will be delivered soon but I have never been contacted from the company side. Lately they told that product will be delivered on 5th Feb, 2024 but has not been delivered again. And each time they are saying to deliver soon. Furthermore, in website in my account for tracking of the product, it is showing that the product order is created and the product has not been reached in transit till date. Their customer service executive everyday lies about delivering the product and don't deliver it and at the end of the day they they tell that the product will be delivered on the next day.

I had ordered a Steel Almirah, as per the tracking, it is showing as the item delivered, but I did not receive the item. my order ID is :[protected]

ITEM NOT DELIVERED BUT STATUS SHOWING DELIVERED

I Sudipta Chakraborty(Ph no [protected]) purchased an almirah from (83/1, BT Road, Tobin Road Sonar Tori Apartment, Ground Floor, And, opposite Pantaloons, 1st Floor, Baranagar, West Bengal 700090) this Godrej interio outlet and my experience is really worse. They are really unprofessional and don't know how to deal with the customers. They keep on transferring their responsibility to sales, engineer, delivery, installation team but no one takes the responsibility. They harass their customers like anything. I strong condemn their behaviour.

I ordered a 2-door Slimline Russet colour almirah. I ordered based pictures available on website both mobile and computer.

1) I already have a Russet color almirah, and the one they delivered has a different color.
2) The door colour that was installed is quite different from the one advertised on the website. (see attached image)
3) The colour of the door is not ever similar to the one they displayed on email.

I raised a complaint and was told that I received what I order. I escalated the issue almost a month back, but Godej hasn't bothered to reply. Only recourse left is to file a case in the consumer court.

Order no:[protected]
Complaint ID - GI01122324

My name is Mani Singh and I am writing to express my absolute disdain for the disgraceful service provided by Godrej Interio's online platform.

I placed an order for a Godrej Interio Steel Almirah with the Order ID #[protected] on Monday, 30 October 2023. The expected delivery date, as per your seemingly fictional promises, was 11 November 2023. Lo and behold, my order waltzed its way to me on 23 November 2023, a full twelve days past the promised date. Congratulations on such a stellar display of incompetence.

The level of frustration I've experienced in dealing with your abysmal excuse for customer support is beyond words. It's clear that your support team is as useful as a screen door on a submarine. I might as well have been talking to a brick wall for all the good it did.

Let's cut through the fluff – your company has not only failed to deliver on its promises but has also managed to shatter any semblance of trust I may have had. It's apparent that Godrej Interio is more interested in swindling hard-earned money from customers than providing the service they've paid for.

I demand an immediate refund for this farcical transaction. Your inability to deliver a simple product on time is not only laughable but also a blatant violation of the trust customers place in your brand. Do not force me into resorting to legal avenues; your company's shady practices are leaving me with no other choice.

I expect you to pull your act together, initiate the refund process pronto, and spare me the agony of dealing with your pathetic excuse for an e-commerce platform any longer. This isn't just a request; it's a demand.

I bought a dining table set in June' 23 and since then I have been complaining that the table has a defect. Numerous times I have called the customer care but still no response. This is not the type of customer service expected from such a reputed company. I have been to the store, written to them, called them, requested them but no action have been taken. I want the customer service team to contact me asap as its been almost an year now.

My invoice no is PF/KN/23-24/643 and I bought the dining table with chairs from Patel Furnishers - Kirti Nagar branch.

I have purchased the Almirah and after few days the almirah has arrived, but no one has informed me the person who is going to come, and install will be different. Now, after raising the request (your call center is pathetic, spoken with a guy named Faisal) no resolution has been given. I had applied from my office to install it but you don't have a timeline. Today I have got a call from your installation guy but now he is not picking the call. No time frame has been given by anyone. You guys work on your own. This is a very bad experience from a brand like Godrej. If someone reads it, then help me out with the installation.
D[protected]

I ordered a matress for Rs.23000/- on 08.10.2023 with order No[protected] in which delivery date was 11.11.2023. Till date no product is delivered to me at Agartala. The status is order confirmed.

I have ordered godrej interio Slimline wardrobe 2 door almairh from Amazon. Even after the delivery of the product no one came for installation of the product as per promise provided by the while ordering the product. Even after calling customer care number so many times no one is responding
Kindly resolve the issue

KDMT Nivasi vibhag last bus 12:55 am from Dombivli station route no 55 is not going on last Nivasi vibhag bus stop. From mamta hospital it going direct to kalayn without informing passangers and Arguing at this stop.
Request to take action on same.

Hi,

I have ordered[protected] for Storwel® M2 Steel Almirah 2 Door, Spring Blue on 17th Sep. The delivery date is mentioned as 7th of Oct, but still not delivered.

Have called the call center many times but they are keep on saying the same think that they did not get update from the Sales Team.

I really had a good faith in Godrej but now the level of satisfaction is down to the bottom.

This is shame that a very good reputation company is not even updating me on the delay.

Do update asap and let me the status

Regards
Karthikks

After 2 yrs o[censored]se starts rusting.Even customer supports says that its due to acidic reaction but as per my knoweldege ur trolley is made up of stainless steal and its non corossive.If it is occure then all should get rusted but only one among them is starts rust.It clearaly shows that it is the manufacturing defect might be their. Custome support is not going to support well.If we buying the product by giving twice money as compared to other product and still they had such issue then why should we buy ur product its completly waste of money and time too.The reason to write this review is no get cheated like this again.

We visited Godrej Interio Showroom at Kuvempu Nagar in Mysuru to seek information on the modular Kitchen. When we sought a rough budget offer for our layout, the staff behaved harsh and were arguing baselessly with us.
Two of them (gents) joined one after the other in a high voice like trying to attack us defending their stand. Their behavior is unacceptable. I request Godrej management to take appropriate action on them.