HappyEasyGo — not got refund from happy easy go

Address:1F, Plot, No. 883, Udyog Vihar Phase V, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana 122016, Gurgaon, Haryana, 122016
Website:www.happyeasygo.com

I booked a flight from kolkata to guwahati for the 1st of jan 2020 from www.happyeasygo.com. the flight was cancelled by the airline go air because of the ongoing tensions in north india. When i contacted the airline they said that the full amount was refunded to happy easy go. After that i had a discussion with happy easy go where they claimed they will refund it within 10-15 days. It's been over 17 days and still i haven't received my refund back. I tried to contact them several times but of no use.
The money was refunded by the airline on 17th of dec. It's been over a month and i am still waiting for my refund. How much time does it take for happy easy go to process a payment when they have already got the refund? This is ridiculous and fraudulent from their end.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Jan 24, 2020
Updated by Aritra21
Any updates? I still havent't received my refund yet. This is horrible
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HappyEasyGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    1549
    Pending
    0
    Resolved
    97
    HappyEasyGo Phone
    +91 12 4286 6920
    HappyEasyGo Address
    AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18, Gurugram, Haryana, India - 122015
    View all HappyEasyGo contact information