HappyEasyGo — payment done but ticket not received

Address:

Gurgaon, Haryana

I have done a ticket from this app from delhi to indore for date 18th march, 2019 from indigo airlines for which i paid rs.8244 but after 3-4 hours i received a mail from there end saying that ticket cannot be processed as the fair has increased from the airline and i have to pay the difference amount in order to confirm the tickets. I already paid the amount of rs.8244 which was shown at the time of booking irrespective of that i was asked to pay additional rs.3500 in order to confirm the tickets for which i agreed as i urgently need to travel and paid the amount of rs.3500 in addition to rs.8244 which was paid earlier but even after 2-3 hours i haven't received the tickets and when i tried to contact the website they told me that they cannot get the confirmation from the airlines and asked me to book flight directly from the airlines when the fair has come to rs.18000 approx and they are not ready to pay the difference amount for the their unprofessional behaviour and leaving me no choice at this point of time. This is a total fraud and is very unprofessional of them.