HappyEasyGo — 90 days passed no refunded

Address:

Navi Mumbai

Order ID :[protected]
I confirm from airline n I mail to airline they say me that refunded as given to Happy Easy Go On April Month n happyeasygo Custmor care r saying me that there r not given as refund n we r till working on it wait till one week more n they taken more then 90 days n more they need one week too refund how much time they what more plz take action on #HappyEasyGo
This r the mail I got from airline .

Dear Mr. Yadav,

Greetings from Vistara

With regards to your email, we'd like to confirm that the full refund has already been processed to your travel agent for booking O9L8M2 on 25th Apr'20 and it only takes 7-10 business days to reflect in their account.
You can consider this email as a full refund confirmation for your reference. The necessary remarks are also added on the booking for your travel agent to provide you with full refund.
Kindly contact your travel agent helpdesk to claim full refunds. We're unable to provide any reference number because the refund was sent to your travel agent from Vistara and we're not allowed to share any transaction details of the travel agent with the customer.
If travel agent has any query or concern with full refund of your booking, request them to contact our sales support team directly and they'll be able to help the travel agent.

Appreciate your patience and understanding in this regard.

Feel free to let us know for any other assistance required.

Regards,
Sukrati Pandey
Sr. Executive
Customer Relations