[Resolved] HappyEasyGo — after paying the amount I have not received confirmed ticket | |||||
Hi all, Here i am explaining my experience while booking flight ticket through happyeasygo (https://www.happyeasygo.com). i have booked the ticket on 16th nov 2018 for pune to bbsr for two passenger. I was not aware of this website earlier. I was very happy as i got rs.3000 fare difference as compare to other travel portal. I booked the ticket and did the payment for 13371.00. Immediately amount was debited from my account and i was waiting for confirm ticket. After few min i got the ticket information without pnr and status as "upcoming". Immediately i checked the company review on google and i found lots of terrible experience and complain about happyeasygo then with some hope i called to happyeasygo customer care and they told i will receive the confirmed ticket by 45 min. Again after 1 hr i called to the customer care and they said i will get ticket within 4 hr. After several followup they sent a mail saying the ticket is not confirmed from airlines as fare changed in between so they will process full refund and the amount will be credited within 10-15 working days and as they said on 19th nov 2018 they initiate the refund through cashfree and i got the refund on 20th nov 2018. Thanks a lot to happyeasygo team for their quick response on refund process. Please book tickets from trusted partner which will give you better services. Was this information helpful? | |||||
Nov 21, 2018 Complaint marked as Resolved This issue was resolved on 19th Nov 2018.
Thanks to happyeasygo team. | |||||
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+91 12 4286 6920
AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18, Gurugram, Haryana, India - 122015
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I have already booked the Ticket by the Name : Abdul Rahman From Bangalore to Chennai Reference Number Kindly let me know the Status. Toal Free and Land line is not responding
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Ashok Kumar A
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02-Apr-2019 - 04-Apr-2018