HappyEasyGo — careless and share wrong information to earn extra money from customers

Address:	New Delhi, Delhi
Website:	Happyeasygo

Hi,

Due of covid19 air india has announced to free re scheduling (Inform within 72 hours) to all customers. I submitted my re schedule request much earlier (As per terms and condition) to happyeasygo team over e mail and through customer care call as well. Since they didn't act on time they asked me to re pay for ticket. They didn't accept their mistake and shared the revised fare as "variable charges". My ticket was booked at 3600 whereas post the reschedule request they asked me to pay another 5000 for re schedule despite that i had given my request before 72 hrs.in which no extra money is required to be paid.

They are absolutely irresponsible and money making mindset people. They really don't care about customer experience and support.

I suggest don't book your tickets from them, you will regret your decision. Just to save few rs. You might lose all your money because of them.