HappyEasyGo — cheating

I booked tickets from goa to bangalore for an air asia flight. The flight was scheduled for 2nd of may 2018. The flight got cancelled and air asia gave us the option to avail a refund on the whole amount or get a reschedule. We opted for cancellation on 24th of april. Air asia refunded the amount to happyeasygo on 26th april. Since then i'm struggling to get the refund. First i waited for a week after which i called them. They didn't even start processing. They ask me to mail my flight details to their customer service, only after which they said they can proceed. They call this their standard procedure. I do that too. But no one gets in touch. I keep on calling, no one answers. Finally, they pick up and promise a refund within 2 days. It's been way more than 2 days. Now neither do i have the refund with me nor is anyone answering my call. They are just a scam. Please stay away.