HappyEasyGo — complaint about refund
NiNishitsanghvi on Apr 21, 2019
I had purchased my ticket for mumbai to hongkong of jet airways through happy easy go. My travelling date was 2nd may and return on 9th may. We are total of 6 adults and 1 infants travelling. Now because of the jet airways issue i had cancelled my ticket on happyeasygo on 9th april 2019. They have given me in writing stating that they would give me full refund once the jet airways approve it. Now jet airways have approved my full refund as they have cancelled their flights. But now happyeasygo is saying that they will refund my amount only when jetairways will give them the refund. I mean why should i bother whether jetairways give them refund or no. I have booked tickets on happyeasygo and i have made payments to happyeasygo so it is their responsibility to give me full refund immediately.
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