HappyEasyGo — even after 3months didnot receive my refund

I have booked an airline ticket with goair using happyeasy go
Trip id[protected]
Pnr - j373yl
I have canceled the flight due to some reason, now refund has been provided by goair to happyeasygo 2 months back. Still waiting to get a refund from happyeasygo.
Following up with happyeasygo on mail, call, twitter still didn't get any proper reply or update regarding my refund.
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