HappyEasyGo — flight ticket fraud

Address:	Ghaziabad, Uttar Pradesh, 201001
Website:	www.happyeasygo.com

I would like to bring to your notice case of fraud and cheating committed by happyeasygo travel website. Address:level 3 rider house plot no 136 sec 44 near huda city centre metro station gurugram.

This firm is operating as an agent for booking flight tickets & while booking flight tickets they are cheating public of their money.

I did two bookings of delhi guwahati & guwahati-delhi on 6th august. I was asked to deposit rs 6745/- for booking when the transaction was shown completed & confirmed ticket was to be issued.
When i completed the online payment, the shows the confirmed tickets will be mailed to the registered email id. When i checked my email, i received a mail says that "due to flight not found" tickets were not issued a refund will be made instantly.
Since than, i am calling customer care & writing mail to [protected]@happyeasygo.com for refund but every time they say that due to a non-working day, refund is delayed. Wait for another 48 hrs.
What a shame. When a flight is shown on website on search, only than we have selected it and made the payment. Same flight i have booked afterward from makemy trip.com.
Secondly, since 6th august'18, they are not having a working day. For last 10 days company is holidaying??

With clear message that they are not willing to refund my money, i will register a fir against them u/s 420 of crpc which i am legally entitled to lodge with police/cyber cell.

This crime is legally punishable under various sections of ipc & crpc.

I request you to register a fir against this company since whole of this company is involved in this fraud since my reporting of the facts to their feedback deptt has not resulted in any action my calls are not being answered by them

My trip id is[protected]//tripid=[protected]

Sanjeev garg
[protected]