HappyEasyGo — flight ticket not issued and money not refunded | |||
Hi all, This complaint pertains to the flight booking that was made using happyeasygo for travel from new delhi to bubhaneswar (Travel date: 4 october 2019) on 21 september 2019. My trip id is[protected]. Although the amount (Rs. 5, 199.00) has been deducted from my account, but the ticket is shown canceled. When i contacted icici bank (My credit card issuing bank) for the money refund, the bank replied that the money has already been deposited in the travel agents account. The bank has further asked for the bank statement of the travel agent for verification, which happyeasygo has refused to provide till now. On being repeatedly asked for resolution of this issue through email, happyeasygo has not given any satisfactory reply. I kindly request the concern authorities to take strict action on happy easy go. Thank you Was this information helpful? | |||
 1 Comment | |||
Comments
The Complaint has not been resolved till now (as of 15 March 2020) and the company is just using delaying tactics by asking for more time for resolution of this problem. The transaction occurred in September 2019 but still they are asking fr more time. They are purposefully not giving their bank statement for verification by ICICI bank. I request the authorities to take action this company.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
6%
Complaints
1549
Pending
0
Resolved
97
+91 12 4286 6920
AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18, Gurugram, Haryana, India - 122015
View all HappyEasyGo contact information