[Resolved] HappyEasyGo — had to wait for a while but it was sorted

 
1 Review
India
 Insha123 on Oct 9, 2019
I don't really have a complaint as my problem got sorted within 4 hours. I booked indigo flight tickets from here but didn't get confirmation for next 4 hours. I couldn't connect to their customer care the first time. Finally got connected and told about the issue. The cc executives was quite helpful and polite. I went a little furious due to not getting the confirmation, but he handled the situation quite well.
I got the booking updates on my email and text msg within some minutes as the company was facing some technical glitch and couldn't send my tickets soon.
I'm thankful that i got the confirmation and didn't have to face trouble.
Complaint marked as Resolved Oct 10, 2019
My issue was resolved as mentioned in my comment already.
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    Customer satisfaction rating
    7%
    Complaints
    637
    Pending
    0
    Resolved
    43
    phone
    +91 12 4286 6920
    location
    AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18, Gurugram, Haryana, India - 122015
    HappyEasyGo - had to wait for a while but it was sorted