[Resolved] HappyEasyGo — had to wait for a while but it was sorted
IInsha123 on Oct 9, 2019
I don't really have a complaint as my problem got sorted within 4 hours. I booked indigo flight tickets from here but didn't get confirmation for next 4 hours. I couldn't connect to their customer care the first time. Finally got connected and told about the issue. The cc executives was quite helpful and polite. I went a little furious due to not getting the confirmation, but he handled the situation quite well.
I got the booking updates on my email and text msg within some minutes as the company was facing some technical glitch and couldn't send my tickets soon.
I'm thankful that i got the confirmation and didn't have to face trouble.
Complaint marked as Resolved Oct 10, 2019
My issue was resolved as mentioned in my comment already.
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