[Resolved]  HappyEasyGo — had to wait for a while but it was sorted

I don't really have a complaint as my problem got sorted within 4 hours. I booked indigo flight tickets from here but didn't get confirmation for next 4 hours. I couldn't connect to their customer care the first time. Finally got connected and told about the issue. The cc executives was quite helpful and polite. I went a little furious due to not getting the confirmation, but he handled the situation quite well.
I got the booking updates on my email and text msg within some minutes as the company was facing some technical glitch and couldn't send my tickets soon.
I'm thankful that i got the confirmation and didn't have to face trouble.
Was this information helpful?
No (0)
Yes (0)
Oct 10, 2019
Complaint marked as Resolved 
My issue was resolved as mentioned in my comment already.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HappyEasyGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    1549
    Pending
    0
    Resolved
    97
    HappyEasyGo Phone
    +91 12 4286 6920
    HappyEasyGo Address
    AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18, Gurugram, Haryana, India - 122015
    View all HappyEasyGo contact information