Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  HappyEasyGo — Indigo Airline refund not given inspite of airline returning amount to agency

Hi,

Indigo has refunded the amount as confirmed for PNR UETUXL for TripID:[protected] but happyEasyGo has not yet refunded the money inspite of 20 working days have passed by.

Each time when mailing to their customer support at HappyEasyGo they give me a different reason like I must ask the Airline or I must ask the bank etc.

I need my refund back as airline flights were cancelled due to COVID-19 and Indigo Airline has already confirmed that the refund has been done to the agency. Agency asked me to wait for 10-15 working days to wait for refund to be processed but it is beyond 20 working days that refund has not be credited to my account.
Was this information helpful?
Yes (0)
Oct 12, 2020
Complaint marked as Resolved 
Received refund
Oct 12, 2020

Complaint Status

HappyEasyGo customer support has been notified about the posted complaint.
Complaint comments  1 CommentShareTweet

Comments

Received refund

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    HappyEasyGo
    Customer Care Service
    Customer satisfaction rating
    6%
    Complaints
    913
    Pending
    0
    Resolved
    52
    HappyEasyGo Phone
    +91 12 4286 6920
    HappyEasyGo Address
    AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18, Gurugram, Haryana, India - 122015
    View Full Information
    ADVERTISEMENT