HappyEasyGo — issue in rescheduling my flight

Dear concern,

This is to inform you that i had raised a request for rescheduling of flight before 3 days for 6th june'2020 since, my journey was cancelled due to covid -19 but still i did not receive any reply from happy easy go.
I have been following up with support team constantly and every time they are making false promise saying that you will be received an updated ticket in next 2-3 hours.
It is very disappointing also, wasting my precious time.
Please action on this immediately.

Below are the details:
Passenger name: manoj
Order id:[protected]
Registered mail id: [protected]@gmail.com
Registered mobile no: [protected]