HappyEasyGo — refund from the website when the airline has already refunded

Address:	Gurgaon, Haryana
Website:	www.happyeasygo.com

My order id is[protected].

I have a confirmation from indigo that they have already processed and paid the refund for the cancelled flight from delhi to srinagar (Half journey).

They have processed the refund of inr 4759 on feb 14th against my pnr vm2vjh.

I have been following up for payments back from happyeasygo and it is more than 4 months and every time they respond on their customer service email that it will get refunded in 48-72 hours and nothing has happened as yet.

Very upset with their service quality levels. They charge a 250 convenience fee per person and yet dont give refunds on time.