HappyEasyGo — Refund of flight cancel

Dear team, Have canceled my air ticket via riya travels on 29.1.2021. Air Asia has refunded my money to agent on 28.7.2021 have attached email proof from air Asia its refunded to them. Riya travels is not paying the refund back without any information.
They do not refund yet with constant followup via calls and emails. Have sent all emails received from air Asia stating they have paid to agent yet they are denying me refund.