HappyEasyGo — Refund of my two flight tickets pending since April 2020

Hi, I had booked a flight ticket with Happy Easy Go with Air India and it has been more than 5 months that I am waiting for a refund. Air India has confirmed that they have made the refund on 19th December, 2020 but I am still waiting to receive it. The happy easy go people never pick up phones or reply over emails. I want my refund.
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    AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18, Gurugram, Haryana, India - 122015
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