HappyEasyGo — Refund recd by airline but not returned by easygi

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The air india ticket for the order number cancelled due to covid, i initiated cancellation process on 13th june and as per your policy the money is to be returned at max in 90 days but is not yet returned.

I connected today to customer support who told me that the money has been given by airline, now its easygo who has to return it to customer. Its 90 days already as per your policy and the money not returned yet. Kindly return the money at the earliest.

+CA Sujit Sir, request you to look into the matter, we may have to go to consumer court for this to seek the interest and penalty for not giving money received from the airline with the timeline. I have the call recording which will share as evidence whe required

+ Dear Ajay sir, i can share the details of call (recording) if you need. Serious action needed for them.

Thanks,

Ranjeet
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